Customer Support Associate

0 years

0 Lacs

Posted:1 month ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Part Time

Job Description

About the Role: We’re looking for a friendly, problem-solving Customer Support Associate to assist customers via chat, email, and calls. You'll handle queries, resolve issues, and ensure a great customer experience. Responsibilities: Respond to customer queries promptly Troubleshoot basic issues Escalate complex problems Maintain accurate records in CRM Requirements: Good communication skills (English & Hindi) Patience and a customer-first mindset Basic computer skills Prior support experience is a plus Job Types: Part-time, Fresher Pay: ₹2.00 - ₹5.00 per month Expected hours: 4 per week Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Language: English (Preferred) Hindi (Preferred) Work Location: In person

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