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Customer Support Associate

0 years

1 - 2 Lacs

Posted:7 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for FRESHERS candidates for E-commerce customer support voice process job.

Handle calls from customers or clients and provide them with a solution to their queries. Giving a resolution to the customers or clients should be the whole and sole responsibility.

The executive will be only single point contact for customers so the below skills are a must;

- Empathy towards the customer

- Problem Solving Skills

-Rotational shift(should be comfortable with night shift) will be there.

-Good Communication Skills

-Minimum Edu – 10+2 / Diploma – Education should be of complete.

Only one side cab given for night shift

Location – 2nd Floor, Karuna Pride, Falnir, Mangalore - 575001

Job Types: Full-time, Permanent, Fresher, Volunteer

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

  • Health insurance
  • Paid sick time
  • Provident Fund

Schedule:

  • Day shift
  • Evening shift
  • Monday to Friday
  • Morning shift
  • Night shift
  • Rotational shift
  • Weekend availability

Supplemental Pay:

  • Overtime pay
  • Shift allowance

Education:

  • Higher Secondary(12th Pass) (Preferred)

Language:

  • English (Required)

Work Location: In person

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