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Customer Success - Saas

10 - 15 years

20 - 30 Lacs

Posted:1 month ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Own and achieve upsell & cross-sell targets, to maximize account growth. Manage account-level P&L, ensuring revenue targets and profitability goals are met. Build strategic account plans to improve customer lifetime value (CLV) and renewal rates. Required Candidate profile Ensure 100% adherence to CRM protocols, maintaining accurate data for decision-making. Streamline Key Account Management (KAM) processes for improved efficiency.

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