Posted:2 weeks ago|
Platform:
Work from Office
Full Time
Handle incoming customer queries via phone, WhatsApp & app chat.
Help users understand meal subscriptions, deliveries & payments. Make outbound calls for plan renewals, upgrades & cross-selling. Resolve concerns promptly & escalate technical issues if needed. Maintain accurate call logs & CRM updates daily. Collect feedback & motivate happy customers to share reviews.
Good command of spoken Hindi & English (Marathi a plus).
Clear, confident & empathetic communication style. Basic Excel & CRM understanding (training provided). Willingness to learn, adapt & grow in a fast-paced environment.
Patient & good listener
Customer-first attitude Goal-oriented — motivated to hit daily/weekly renewal targets
Yagy Tech Pvt Ltd
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