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Pcsinfinity
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Customer Success Executive

Customer Success Executive

Pcsinfinity

0 - 1 years

2 - 3 Lacs

Noida

Posted:2 days ago| Platform:

Apply

Skills Required

Customer life cycle management Interpersonal skills Excel Business analysis Analytical SAAS MS Office tools Asset management Customer experience User acceptance testing

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are hiring:

Customer Success Executive

Organization:

PcsInfinity Pvt Ltd (Asset Infinity, Infizo)

Work Location:

Noida

Experience Range:

0 1 Year

Compensation:

Confidential

Joining Timeline:

Immediate to 15 Days

Open Roles:

Band:

Ready to Master the role

Ready to dive into the world of SaaS and make a real impact from Day 1? Asset Infinity & Infizo

the star product of

PcsInfinity Pvt. Ltd.

is not just a top-tier cloud-based asset management solution used by businesses around the globe its also your gateway to a fast-paced, fulfilling career in tech! We re on the hunt for

curious, enthusiastic, and driven freshers

to join our

Customer Success Team

where no two days are the same.

What Youll Be Rocking:

Customer Success:

Assist in onboarding new customers by collecting data and configuring the software.
Address customer questions and resolve issues to ensure smooth product usage.
Work towards maximizing customer satisfaction, driving software adoption, and identifying opportunities for upselling to reduce churn.

Business Analysis:

Collaborate with internal teams and clients to gather, document, and prioritize business requirements.
Develop detailed Business Requirement Documents (BRDs), functional specifications, and user acceptance test cases.
Liaise with Product and Development teams to deliver tailored solutions that meet customer needs.

Product Enablement & Configuration:

Configure the product during onboarding to match client requirements.
Offer insights on usability, technical improvements, and feature optimization to elevate the customer experience.

You ll Thrive If You Have

Management Degree(MBA/PGDM) or any related field.
Proficiency in MS Excel and other Microsoft Office tools.
Strong communication and interpersonal skills able to build meaningful relationships with clients and colleagues.
Detail-oriented mindset with good analytical and problem-solving abilities.

What s In It for You:

Work with a fast-growing SaaS product impacting businesses globally.
Learn end-to-end SaaS customer lifecycle management.
Be part of a young, energetic, and collaborative team environment.

Apply Now Be Part of Our Customer Success Story!

Shoot your resume to: careers@pcsinfinity.in

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