5 Customer Solutions Jobs

The Poultry Broiler-Technical Specialist position plays a vital role as a technical expert within the organization, offering guidance and insights to poultry customers to support the attainment of growth objectives. Your primary responsibility will involve understanding the strategies and requirements of customers, enabling them to enhance their outcomes and meet or surpass their targets through the utilization of product solutions and services. Additionally, you will be instrumental in identifying potential business expansion avenues with existing clientele or new prospects, as well as formulating and suggesting appropriate remedies, overseeing projects, engaging in customer communication and training initiatives. As a trusted advisor, you will furnish clients with strategic and technical guidance while directing account managers towards successful outcomes. Your key responsibilities will include collaborating with Cargill global consultants to deliver on-site technical support to current and potential customers, furnishing customer-specific solutions and technical aid, analyzing data to steer projects with customers, organizing project data and conclusions for both internal and customer presentations, facilitating product demonstrations, serving as a subject matter expert during interactions with potential customers, and ensuring up-to-date knowledge on product insights and research to enhance the value of offerings. It will also be essential to maintain accurate application and value collection records within the systems, address moderately complex issues independently with minimal supervision, and escalate highly intricate matters to the appropriate personnel. In terms of qualifications, the minimum requirements include a Bachelor's degree in a veterinary field (B. V. Sc. & A. H.) along with at least 6 years of relevant work experience. Additional qualifications may also be necessary as per the job specifications. Preferred qualifications encompass a Master's degree or a Doctorate in Veterinary Science, experience in Broiler Integration Farm Management, and a zealous commitment to grasping, formulating, and conveying value and solutions to team members and customers. Furthermore, prior experience in public speaking would be advantageous. This role will offer you the opportunity to leverage your expertise and skills in a dynamic environment, supporting both the organization's growth objectives and the success of our valued customers.,

The Site Supervisor role involves providing top-notch installation, startup, commissioning, test, and inspection services leadership for prominent customers in the Vertiv Switchgear and Busbar business. As the primary Vertiv Services representative for large projects, you will oversee activities from factory testing to project completion, ensuring excellent rapport with customers, colleagues, and stakeholders. Your responsibilities include representing Switchgear and Busbar Services at customer and contractor meetings, utilizing Project Management tools effectively to achieve quality, financial, and schedule targets, coordinating installation, start-up, commissioning, and inspection activities, managing manpower needs, and ensuring completion of all documentation for the job. In the technical aspect, you will provide on-the-job training, conduct field customer training, communicate with Technical Support on equipment issues, and stay updated on safety guidelines and field-related notices. Safety is a top priority, and you must operate in a safe manner, wear appropriate PPE, report any work-related accidents, and identify and address potentially unsafe conditions on-site. You are also responsible for project administration, customer satisfaction, performance standards, and maintaining strong communication with both internal and external customers. To qualify for this role, you should hold a degree from a University of Technology and have at least six years of relevant work experience. Construction management experience, knowledge of electrical and mechanical contracting, engineering processes, and power distribution are desirable. Strong analytical, problem-solving, communication, organizational, and management skills are essential, along with the ability to handle stressful situations and provide technical assistance efficiently. Physical and environmental demands of the role include frequent standing, kneeling, bending, climbing, driving, exposure to extreme temperatures, noise levels, and working around moving machinery. Travel requirements include 40% travel in the Eastern Europe Region and 30% travel in the EMEA Region. As a Site Supervisor, you will play a crucial role in ensuring the successful execution of projects, adhering to safety protocols, maintaining high performance standards, and delivering exceptional service to customers throughout the project lifecycle.,

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Process Developer - Fraud (Practitioner)! We are looking for candidates for Fraud, Transaction Investigation and Chargeback process with excellent comprehension skills for Australia & New Zealand customers. A confident, diligent professional who focuses on preventing fraud and providing assurance to our customers. Preferred candidates with prior experience in customer solutions, card schemes, servicing. Should be comfortable with rotational week offs. Responsibilities Handling Inbound & outbound calls & online applications Respond to applicant questions & resolve issues. Operate in compliance with laws & Regulations. Dealing with complex solution-based calls. Reading complex & sensitive customer situations and dealing with it accurately. Consistently Deliver First Class Service. Exceptional Time management skills. Assess risks and investigate for fraudulent activity with a keen eye. Qualification we seek in you! Minimum Qualifications Knowledge of AUS & NZ Privacy legislation Previous Fraud/Scheme Chargebacks related experience Excellent communication skills verbal and written. Should have sound computer knowledge. Needs to be good at multitasking. Preferred Qualifications/ Skills * Displays excellent English oral and written communication skills - using accurate grammar with smooth flow * Displays excellent problem solving and decision-making skills * Proficient computer skills and attention to detail * Significant months of experience in the phone customer service field is desired * Negotiation and analytical skills * High level of integrity * Ability to multi-task Job Process Developer Primary Location India-Gurugram Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Apr 1, 2025, 2:46:57 PM Unposting Date Apr 6, 2025, 9:29:00 PM Master Skills List Operations Job Category Full Time,

Role & responsibilities Strategic Sales Planning: Define and implement national sales strategy for air & pneumatic tools aligned with company goals. Market & Customer Mapping: Identify opportunities and key accounts across sectors such as automotive, manufacturing, heavy engineering, etc. New Business Development: Establish contact with OEMs, large industrial customers, and expand dealer & distributor networks. Channel Development: Build and optimize a robust nationwide dealer/distributor network for greater market penetration. Team Leadership: Recruit, manage, and mentor a high-performance sales team pan-India. Customer Solutions: Understand application needs, provide technical solutions, and tailor offerings to customer requirements. Client Interaction: Deliver technical demonstrations, presentations, and negotiate commercial terms. Sales Execution: Track quotations, negotiate contracts, ensure CRM updates, and drive closure of deals. Revenue Management: Achieve sales targets, manage collections, and ensure healthy cash flow. Reporting & Analysis: Generate and present detailed sales performance reports, market trends, and competitor analysis to senior leadership. Preferred candidate profile Industry Expertise: Deep knowledge of Air Tools, Pneumatic Systems, or Industrial Tools essential. Preference for candidates from Japanese, European, or leading Indian brands in related segments. Leadership & Communication: Strong leadership qualities with excellent communication and interpersonal skills. Sales & Channel Management: Proven experience in handling PAN India operations with a successful track record in building and managing channels. Technical Aptitude: Comfort with product demonstrations, technical presentations, and solution selling. Travel Flexibility: Willingness to travel extensively across India as per business requirements. Analytical & Reporting Skills: Proficiency in Excel, CRM systems, and PowerPoint presentations is a must.

Job description :- Strategic Customer Experience Planning : Develops expertise in designing and planning customer experience strategies strategically. This involves understanding customer needs and preferences and creating comprehensive plans to enhance the overall customer experience. Customer Insights Gathering and Journey Mapping : Develops expertise in gathering customer insights and mapping out their journeys with products or services. This involves conducting thorough research to understand customer behaviors, preferences, and pain points, which in turn helps in creating better customer experiences. Digital Experience Optimization : Develops expertise in optimizing digital experiences for customers. This includes adopting a customer-centric approach to design, focusing on creating intuitive and seamless digital experiences that meet customer needs and expectations. Brand Experience Management : Develops expertise in managing brand experiences across all touchpoints. This involves ensuring consistency with the brand's values and identity in all customer interactions to enhance brand loyalty and perception. Efficient Project Management : Plans and executes customer experience projects efficiently to ensure timely delivery and high quality. This involves setting clear goals, allocating resources effectively, and managing timelines to deliver the right level of customer experience within the committed timeframe. Effective Communication Skills : Promotes effective communication and builds confidence through clear articulation, reasoning, and feedback exchange. This involves communicating with internal teams and stakeholders to ensure alignment and collaboration in delivering exceptional customer experiences. Quality Service Delivery : Promotes high standards of service quality and consistently raises the bar for customer satisfaction. This involves ensuring that all customer interactions meet or exceed expectations and striving for continuous improvement in service delivery. Innovative Customer Solutions : Identifies opportunities for innovation in customer solutions and takes calculated risks to implement bold ideas. This involves fostering a culture of innovation within the team and encouraging creative thinking to address customer needs effectively. Team Building and Employee Engagement : Contributes to building a strong team culture and enhancing employee engagement within the Customer Experience team. This involves fostering a supportive work environment, promoting collaboration, and prioritizing employee well-being. Professional Development and Coaching : Plays a key role in the professional development of team members through coaching, mentorship, and support. This involves providing guidance, sharing expertise, and helping team members develop their skills to deliver exceptional customer experiences. Brand Advocacy and Customer Relations : Acts as a brand advocate and builds strong relationships with customers to enhance loyalty and retention. This involves representing the company positively and addressing customer concerns effectively to ensure a positive brand experience.