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Customer Service Representative

Customer Service Representative

Niit Learning Systems

0 - 2 years

1 - 2 Lacs

Mumbai

Posted:1 month ago| Platform:

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Skills Required

Customer Service Solving Queries Customer Satisfaction Complaint Handling Customer Management Query Resolution Client Satisfaction Customer Support Calls Handling Customer Care Cold Calling Customer Complaints Customer Queries Customer Handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

S No.DetailsDescription 1JD# 2DomainCustomer Service 3CategoryVoice4Level1A Associate level5Educational QualificationGraduate 6Experience Freshers/Exp Experience of 6 months and above desirable. Experience in call center will be an advantage. 7Age 18 and above8Communication Skill required Voice Clarity Accent Neutrality Fluency in English Grammar 9Ability Skill Required (Tech test, Keyboard navigation, Aptitude test, Other domain specific tests) Knowledge of basic computer operations Willingness to rotate shifts, as needed Courteous with strong customer service orientation. Dependable with attention to detail. Good listening and speaking skills. Willingness to learn. Good sales skills.

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Niit Learning Systems

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Gurgaon Haryana

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Customer Service Representative