Customer Service Representative

Job Description

Job Title: Customer Support Executive – Voice Process Location: Bhopal, Madhya Pradesh Work Mode: Work from Office Only Shift Timing: Rotational / Rotational Day Shifts Joining Requirement: Immediate or within 3–5 Days Education: 12th Pass or Graduate Experience: Fresher and Experienced (depending on the role) Gender: Male / Female Job Description: We are hiring Customer Support Executives for voice-based processes in Bhopal. This opportunity is open to both freshers and experienced candidates. If you have good communication skills and are willing to work in rotational shifts, apply now. Eligibility: 12th pass or graduate Freshers and experienced both can apply Must be willing to work in rotational shifts Immediate joiners preferred (within 3–5 days) Local candidates preferred, but non-locals can also be considered Salary and Training Details: Training Stipend: Rs. 5,000 to Rs. 8,000 (based on project and language) Salary: Freshers: Rs. 13,000 + Rs. 1,000 incentive Experienced: Rs. 14,000 to Rs. 16,000 + Rs. 1,000 incentive Hindi process CTC: Rs. 12,519 (fixed for both fresher and experienced) Languages Required: Primary: English or Hindi Extra incentive available for candidates who also speak Bengali, Telugu, Kannada, Assamese, or Oriya Key Responsibilities: Handle inbound or outbound voice calls Resolve customer queries efficiently Maintain accurate call records Ensure customer satisfaction and meet performance targets Job Types: Full-time, Permanent, Fresher Pay: ₹12,500.00 - ₹16,000.00 per month Benefits: Health insurance Provident Fund Work from home Schedule: Monday to Friday Night shift US shift Supplemental Pay: Performance bonus Ability to commute/relocate: Misrod, Bhopal, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Which all languages do you speak Hindi, English, Bengali, Telugu, Kannada, Assamese, or Oriya? The location of office is Chinar Incube Business Centre| Hoshangabad Road, Bhopal, MP. Are you okay with the location ? Language: English (Required) Hindi (Preferred) Location: Misrod, Bhopal, Madhya Pradesh (Required) Work Location: In person