Customer Service Representative

0 years

3 - 4 Lacs

Posted:1 month ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role: Customer Service Representative

Work Location: Mumbai

Experience Required: 0 to 4 Years

**Should be ready to work on night shift and rotational shift and weekend shifts

Key Responsibilities:

  • Handle outbound customer calls with professionalism and

courtesy.

  • Provide accurate information and support to customers

regarding products and services.

  • Resolve customer queries and issues efficiently,

ensuring a positive customer experience.

  • Maintain detailed records of customer interactions and

transactions.

  • Collaborate with team members to improve processes and

customer satisfaction.

  • Stay updated on company policies, product knowledge,

and industry trends.

  • Freshers – the minimum qualification should be graduation

Job Types: Full-time, Fresher

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Schedule:

  • Night shift
  • Weekend availability

Application Question(s):

  • Are you willing to work in night shifts and weekend shifts?
  • Are you locating in 30kms radius of Airoli or willing to relocate?

Language:

  • English (Required)

Work Location: In person

Speak with the employer
+91 6360406198

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