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Bitsy Infotech Pvt Ltd.
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Customer Service Representative

Customer Service Representative

Bitsy Infotech Pvt Ltd.

5 years

0 Lacs

Mumbai, Maharashtra

Posted:1 month ago| Platform: SimplyHired logo

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Skills Required

Microsoft Excel Customer service English Microsoft Office Bachelor's degree In-person Communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Customer Care Executive / Lead Manager Key Responsibilities: Handle incoming client calls and provide prompt support. Address sales queries, coordinate with internal teams, and ensure timely follow-up. Maintain and analyze customer data and reports. Update and manage entries in the CRM system. Participate in regular training sessions to stay updated on products and processes. Requirements: Proficient in Excel and MS Office. Fluent in English with good communication skills. Strong coordination and follow-up skills. Organized, detail-oriented, and customer-focused. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Day shift Education: Bachelor's (Required) Experience: Customer service: 5 years (Required) Language: English (Required) Location: Mumbai, Maharashtra (Required) Work Location: In person

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Customer Service Representative