Posted:4 days ago|
Platform:
Work from Office
Full Time
The executives primary role is to be responsible for various aspects of the e-commerce process like inventory reconciliation, order fulfillment, shipments & catalog modifications. They are responsible for coordination with stakeholders and ensuring the timely completion and resolution of transactional operational tasks. They communicate over phone regularly with various counterparts to gather updates and address any operational challenges.
- Excellent written and verbal communication skills
- Phone and email etiquettes to effectively address customer queries
- Have "Customer Empathy" - ability to identify and understand customer's situation and motives
2 – 4 years’ experience in a similar role
USA Calling experience a must
Rash Behari Ave, Gariahat, Kolkata
123Stores E Commerce
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