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Tata Capital
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Customer Service Executive - Personal Loans

Customer Service Executive - Personal Loans

Tata Capital

2 - 6 years

0 Lacs

mysore karnataka

Posted:3 days ago| Platform: Shine logo

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Skills Required

relationship development compliance customer identification document validation case logging disbursement process sanction ratio crossselling vendor empanelment audit regulations rbi regulations

Work Mode

On-site

Job Type

Full Time

Job Description

As a team member, you will perform the following tasks under the guidance and direction of your Supervisor or Manager: - Identify potential customers for business growth in coordination with your Supervisor or Manager. - Collect documents from customers and validate them according to the organization's norms. - Log cases in the system following the Standard Operating Procedures (SOP) and adhere to the process for disbursement. - Meet the Sanction ratio as per the organization's requirements. - Address customer requirements and cross-sell multiple products under the supervision of your Supervisor or Manager. - Assist in the empanelment of new vendors and cultivate relationships with them under the guidance of your Manager or Supervisor. - Ensure compliance with all Audit and Reserve Bank of India (RBI) regulations with the support of your Manager or Supervisor.,

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Tata Capital

Financial Services

Mumbai Maharashtra

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Customer Service Executive - Personal Loans