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CUSTOMER SERVICE EXECUTIVE

0 - 3 years

2 Lacs

Posted:6 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description


Key Job Responsibilities

To ensure quality of business and operational e ciency through proper process adherence and facilitate smooth functioning of branches.

Promote and maintain positive relations with all contacts, customers, and potential customers

Achieve desired level of productivity to meet & contribute towards branch profitability targets.

Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity.

Conduct promotional activities for marketing and drive referral programs for customer acquisition

Responsible to handle day to day transactions and valuables.

Maintain all data and records related to daily transactions

Retain customers, by working towards achieving the higher purpose to transform the life of the common man by improving their financial well being


Knowledge, Skills & Attributes

Result Orientation

Customer Service & Retention Focus

Digital Mindset

Relationship Building

Process Knowledge/ Orientation

Effective Time Management

Cross Selling / Upselling Skills

Business Development

Communication Skills Proficiency in local language and English

Role Requirements

Educational Qualification Graduate

Experience Freshers / 1 year experience in lending / financial services

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Muthoot FinCorp (MFL)
Muthoot FinCorp (MFL)

Financial Services

New Delhi

5000+ Employees

2470 Jobs

    Key People

  • George Alexander Muthoot

    Managing Director
  • Ashish Kumar Singh

    CEO

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