0.0 - 4.0 years

2 - 5 Lacs

Noida

Work from Office

Seeking a Customer Support Representative to handle inquiries via phone, email, and chat. Resolve issues, provide product info, and ensure customer satisfaction. Requires strong communication skills, problem-solving abilities, and prior customer service experience.Responsibilities Respond to customer inquiries through various channels (phone, email, chat) in a timely and professional manner. Identify and resolve customer issues efficiently, escalating complex problems to higher-level support when necessary. Provide accurate information about products, services, and company policies. Build strong customer relationships through empathy and understanding. Document customer interactions and resolutions in a clear and concise manner. Contribute to process improvement initiatives to enhance customer experience. Meet performance metrics, such as customer satisfaction, first call resolution, and average handle time.

Posted 3 days ago

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International Voice Process Executive Ghrs Training

2.0 - 3.0 years

5 - 6 Lacs

Gurugram

Work from Office

Required - Excellent Communication Skills in English Min. 2 yr exp. - Customer Support (Intern. Voice Process) B2C 24*7 Shifts Virtual Interview Any Graduate Share cv's on - 9257669383 (Harsha) Perks and benefits Both way cab's Night Allowances Incentives

Posted 1 week ago

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Customer Care Specialist (US Process) Hexa Global India

0.0 - 3.0 years

3 - 3 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Handle customer calls, resolve issues promptly. Meet SLAs, ensure top service. Excellent communication & night shift availability (5:30 PM-5 AM IST; Sat/Sun off). Document interactions, drive improvements. Interested candidates can contact 6399149784

Posted 2 weeks ago

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