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Customer Relationship Executive

0 years

3 Lacs

Posted:17 hours ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

ROLE AND RESPONSIBILITY:

  • Keep in regular touch with the customers through emails, phone calls and messages.
  • Give the client regular status of their on going order from order receiving to delivery and payment updates.
  • Develop and maintain strong relationships with the customers.
  • Understand customer requirements and propose suitable solution as per the situation.
  • Collaborate with internal production team to serve the client in the best possible way.
  • Provide regular sales reports and updates to the management team.

REQUIREMENT:

  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • Proven experience in CRM sales, preferably in a B2B environment.
  • Strong understanding of customer relationship management and sales processes.
  • Excellent communication and presentation skills.
  • Demonstrated ability to build and maintain customer relationships.
  • Self-motivated and driven to achieve customer satisfaction
  • Ability to work independently as well as collaboratively in a team environment.
  • Excellent communication skills in English.
  • Excellent at email & letter drafting.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

  • Life insurance
  • Provident Fund

Language:

  • English (Preferred)

Work Location: In person

Speak with the employer
+91 9212124685

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