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Customer Relations Advisor

Customer Relations Advisor

Tech Mahindra

0 - 5 years

1 - 5 Lacs

Pune

Posted:3 weeks ago| Platform:

Apply

Skills Required

Customer Service BPO Communication Skills Good Communication In English KPI Chat AHT

Work Mode

Work from Office

Job Type

Full Time

Job Description

Tech Mahindra Limited is hiring Customer Service Representatives for US, UK, and Australian Telecom processes. We're looking for fresh graduates and experienced candidates who are passionate about delivering exceptional customer service. Key Responsibilities: - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills Eligibility: - Graduate/Undergraduate degree - Freshers with excellent communication skills can apply (no prior experience required) - Candidates with 0-6 months of international voice process experience are also welcome to apply Selection Process: - HR Interview - VNA (Voice and Accent) Assessment - Ops Interview Compensation: - For Experienced Candidates: Upto 5.5 LPA (depending on your last CTC and performance in the interview and process) - For Freshers: - US Process: CTC upto 3.35 LPA - UK Process: CTC upto 2.9 LPA - Performance based incentives Shift Requirements: - Candidates should be comfortable working in rotational shifts Perks and Benefits: - Both-way cab facility (for addresses within designated boundaries) - Quick onboarding process - Competitive benefits package - Opportunities for growth and career development - Dynamic work environment Contact Details: Vivek Borade 8378952910 Vivek.Borade@techmahindra.com

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Customer Relations Advisor