22 Customer Relation Jobs

receptionist, excellent communication in English with presentable, to handle visitor coordination, customer relation, guest relation, client interaction, internal coordination, front office, know computer Savvy, receptionist# Front office# Required Candidate profile receptionist, excellent communication in English with presentable, to handle visitor coordination, customer relation, guest relation, client interaction, internal coordination, Receptionist# FO#

Industry - Automotive Sector Qualification - Any degree / diploma Experience - 2 to 5 years Location - Chennai (Oragadam) Notice Period - 30 Days Preferred Direct & permanent role with client Interested candidate can share updated resume to Yogeswarisugumar@bdo.in with below details. Current CTC: Expected CTC: Notice period: Current location in Chennai: Cab Routes : Chrompet to Oragadam, Kanchipuram to Oragadam, Kattankulathur to Oragadam Graduate - Engineering or Diploma or any Graduate Should be 1.5yrs - 2 yrs of Experience in Customer relation & order processing . Order forecast - Analyzing the demand fluctuations proactively Order Creation Customer Follow up Order Adherence Analysis Monthly Stock Audit - Support Logistics management Inventory management Warehouse management Invoicing MIS Analysis Basic ISO, QMS ,EM

Job Overview: We are looking for a dynamic and motivated B2B Sales Executive to join our growing team. The ideal candidate will be responsible for generating leads, engaging with C-level executives, and promoting our cutting-edge IT Infrastructure solutions. This role is ideal for fresh graduates passionate about tech sales and business growth. Key Responsibilities: -Identify and connect with key decision-makers, especially C-level executives (CIOs, CTOs, etc.) in target organizations -Understand customer IT infrastructure requirements and present relevant solutions -Generate leads through cold calling, LinkedIn, networking events, and other B2B channels -Set up meetings and product demos with potential clients -Maintain strong relationships with existing and prospective clients -Collaborate with pre-sales and technical teams to tailor solutions as per client needs -Regularly update CRM with client interactions and progress Required Skills & Qualifications: -Bachelor's or Master's degree in BBA, MBA, B.Com, or related fields -Excellent verbal and written communication skills in English -Strong interpersonal and negotiation skills -Confident in speaking with senior-level stakeholders -Basic understanding or interest in IT infrastructure solutions (servers, networking, cloud, etc.) -Self-starter with a go-getter attitude and eagerness to learn -Proficiency in MS Office, CRM tools is a plus Preferred: -Internship or project experience in sales, marketing, or IT domain -Willingness to travel for client meetings if required

Looking for Tamil Customer Service Specialist - Vashi Location Role : - Handling inbound calls (Customer Service) - Linguistic Process Shift Timing: - Male: 7:00 AM TO 12:30 PM + (Night Shifts) any 9.30 hrs shift Female: 7:00 AM TO 8:30 PM any 9.30 hrs. Week-Off : - 5 Days working 2 days rotational off Job Description : - Identifying, Handling and resolving customer queries and concerns while maintaining expected quality as per ICICI Lombard on call. Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs. Understanding multiple products and processes. Influencing customers to buy or retain product or service by following a prepared script to give product reference information. Skills Require: - Graduate Mandatory Good Communication in English Tamil. Hindi able to speak write Age: 20-32

Role Description This is a full-time on-site Sales Manager role located in Moga. The Sales Manager will be responsible for leading and managing the sales team, developing sales strategies, building and maintaining client relationships, and achieving sales targets. The Sales Manager will also analyze market trends, identify new business opportunities, and collaborate with internal teams to ensure customer satisfaction. Qualifications Proven experience in sales management and team leadership Strong communication, negotiation, and interpersonal skills Knowledge of insurance products and industry trends Ability to develop and implement sales strategies Excellent analytical and problem-solving skills Bachelor's degree in Business Administration or related field Relevant certification in sales or management is a plus

Role responsibilities- Outbound calling and converting lead into sales Customer logs on to the website and raises query for the products, CRE to call customer and understand query and sell the product accordingly Explaining the customers product features and benefits Ensuring all compliance and SLA of the call are adhered Achieving daily, weekly, monthly, targets Preferred Candidate Profile Excellent Communication Skills in English Hindi Convincing skill Flexible with shifts Stakeholder management Computer literacy Perks And Benefits Based on the achievements, employee will receive monthly incentives apart from the salary Shift Timing- Rotational working Hours (7 AM-8:30 PM) -Any 9.5 Hrs./Day (Rotational) shift Week Off - 5 Days Working, 2 Days rotational week off No Night Shift Interview Venue- KLJ Complex II, 1st Floor, Plot No. 70, A-55, Main Najafgarh Rd, Moti Nagar, New Delhi, Delhi 110015

Hiring Customer Relationship Manager THIS IS AN ON-ROLL OPPORTUNITY WITH ICICI LOMBARD** Designation : - Customer Relationship Manager Role : - Handling inbound calls Shift Timing: - Male: 7:00 AM TO 12:30 PM + (Night Shifts) any 9.30 hrs shift Female: 7:00 AM TO 8:30 PM any 9.30 hrs. Week-Off : - 5 Days working 2 days rotational off Job Description : - Identifying, Handling and resolving customer queries and concerns while maintaining expected quality as per ICICI Lombard on call. Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs. Understanding multiple products and processes. Influencing customers to buy or retain product or service by following a prepared script to give product reference information Skills Require: - Graduate Mandatory Good Communication in English Max Age Criteria: 32

Hiring Customer Relationship Manager THIS IS AN ON-ROLL OPPORTUNITY WITH ICICI LOMBARD** Designation : - Customer Relationship Manager Role : - Handling inbound calls Shift Timing: - Male: 7:00 AM TO 12:30 PM + (Night Shifts) any 9.30 hrs shift Female: 7:00 AM TO 8:30 PM any 9.30 hrs. Week-Off : - 5 Days working 2 days rotational off Job Description : - Identifying, Handling and resolving customer queries and concerns while maintaining expected quality as per ICICI Lombard on call. Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs. Understanding multiple products and processes. Influencing customers to buy or retain product or service by following a prepared script to give product reference information Skills Require: - Graduate Mandatory Good Communication in English Max Age Criteria: 32

Functional /Business Responsibilities : Comprehend and resolve the Customers concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request and action required. Processing each call / mail / chat in accordance with IL standards. Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs Provide/take relevant information and update the system/s accordingly. Where the query cannot be successfully concluded at the first point of contact, provide the relevant functional area with a clear and concise written/verbal summary of the situation and its priority. Provide the Customer with a clear explanation of the action taken Ensure complete participation and contribution in organization/process level initiatives that may be implemented from time to time to improve efficiency Ability to understand and handle irate customers Smoothly operating telephone equipment, automatic dialing systems, and other telecommunications technologies and all applications Ability to achieve stretched targets and able to manage the organization standards Maintain Superior quality service by following organization standards

Roles and Responsibilities Manage customer retention through effective communication, issue resolution, and process improvements. Identify and prioritize high-risk customers for retention efforts to minimize churn rates. Collaborate with internal teams to resolve complex issues and improve overall customer satisfaction. Develop and implement strategies to increase renewal rates by identifying opportunities for upselling/cross-selling products/services. Analyze data to track key performance indicators (KPIs) related to customer retention, such as churn rate, average tenure, etc. Desired Candidate Profile 0-2 years of experience in BPO or call center environment with a focus on outbound sales or customer retention. Strong understanding of Renewals process and Voice Processing skills are essential. Ability to work effectively in an fast-paced environment with multiple priorities under tight deadlines.

Job Description Achieving the sales and distribution (Numeric and Weighted) goals in the assigned Zonal area by ensuring strong and stable network, Channel wise distribution, Product Portfolio management and driving growth projects. To lead, motivate sales team & take necessary measures to build requisite competencies in the team Play a Key role in driving marketing and promotional activities i.e. Loyalty & Reward Programs etc. Establish a good financial discipline across the network through a meticulous policy deployment, De-risking through necessary network expansion and if required territory realignments Market Intelligence & Analysis of competitors for formulating after market strategies & localized scheme. Develop a strategy for the acquisition of new markets and accounts, Increasing Sales & Product penetration by improving Breadth and depth of distribution, Ensure company policy implementation & compliance's adherence across the value stream, Drive maximum business mileage by co-opting the matrix organization in the Zone and at HO,

Key Responsibilities: Build and maintain long-term relationships with existing and prospective customers Understand client needs and offer appropriate financial products or services Follow up on leads, referrals, and renewals as part of sales outreach Provide accurate information on products, services, policies, and processes Handle customer queries, complaints, and feedback promptly and professionally Maintain up-to-date client records, activity logs, and interaction history Assist in onboarding new customers and ensuring smooth documentation Collaborate with internal teams such as operations, credit, and customer service Achieve monthly/quarterly sales or relationship management targets Stay updated on market trends, product updates, and competitor offerings Required Qualifications: Bachelor's degree in business, finance, marketing, or a related field 13 years of experience in customer-facing roles, preferably in banking, insurance, or financial services Basic knowledge of financial products or services (e.g., loans, insurance, investments)

Purchase Requisition (PR) to Purchase Order (PO) Management: Create and amend POs based on validated PRs, ensuring compliance with company policies. Invoice Processing: Review, validate, and process incoming invoices (PO and Non-PO), ensuring accurate coding and booking in accordance with the company's chart of accounts. Vendor Relationship Management: Serve as the primary point of contact for suppliers, addressing inquiries related to purchase orders, invoices, and payments. Compliance and Policy Adherence: Ensure all procurement activities comply with internal controls, company policies, and regulatory requirements. Reporting and Analysis: Generate and analyze procurement reports, providing insights into spending patterns, supplier performance, and process efficiencies. Collaboration with Internal Teams: Work closely with sourcing, supply chain, and finance teams to streamline procurement processes and resolve discrepancies. System Management: Utilize ERP systems (e.g., SAP, Oracle, Coupa) to manage procurement activities and maintain accurate records. Continuous Improvement: Identify opportunities for process improvements and contribute to initiatives aimed at enhancing procurement efficiency.

Overview We are seeking an experienced Sales Leader with 10 -12 years of proven expertise in driving sales growth, leading highperformance teams, and penetrating new markets. The ideal candidate is a strategic thinker with a strong sense of ownership, exceptional sales acumen, and the ability to align personal and professional goals with organizational objectives. This role requires a proactive leader who can build trust, analyse competition, leverage IT tools, and deliver measurable results in dynamic environments. Product Line This role focuses on driving sales for Dush Premium Cement and Tile Adhesive product range, specifically targeting luxury homeowners with Italian marble flooring. Key Responsibilities Sales Strategy & Execution: Develop and implement effective sales strategies to acquire new customers and achieve revenue targets in new and existing markets. Market Penetration: Identify, approach, and convert prospective customers in unfamiliar territories while establishing the brand's presence. Team Leadership: Lead, motivate, and mentor a sales team to meet or exceed sales projections, addressing performance gaps through root cause analysis and actionable solutions. Customer Relationship Building: Foster trust with new customers, leveraging unique selling points (USPs) to differentiate from competitors. Competitive Analysis: Analyse market competitors, identify their strengths and weaknesses, and develop strategies to gain a competitive edge. Lead Generation & Conversion: Estimate lead potential in new territories, set realistic conversion ratios, and address common challenges in converting leads into customers. Technology Utilization: Use IT tools to monitor and enhance team performance, streamline processes, and drive data-informed decision-making. Ownership & Accountability: Take full responsibility for challenging situations, demonstrating initiative and delivering positive outcomes. Qualifications Experience: 10-12 years of sales experience with driving sales in new markets. Sales Expertise: Proven ability to acquire new customers, build trust, and close deals in diverse or unfamiliar markets. Leadership Skills: Strong track record of leading teams, addressing underperformance, and fostering a culture of ownership and accountability. Analytical Mindset: Ability to analyze market trends, estimate lead potential, and develop strategies to outperform competitors. Tech-Savvy: Proficiency in leveraging IT tools (e.g., CRM systems, sales analytics platforms) to optimize team performance and track KPIs. Strategic Vision: Alignment of personal and professional goals with long-term organizational objectives, with a focus on sustainable growth. Communication & Interpersonal Skills: Exceptional ability to build relationships, influence stakeholders, and inspire trust in customers and team members. Key Competencies Ownership and accountability in challenging situations. Strategic sales planning and execution in new markets. Ability to identify and address competitive challenges. Expertise in lead generation, conversion, and customer retention. Proficiency in using technology to drive sales performance. Strong alignment of personal motivations and life goals with career objectives

URGENT HIRING !!! location's : Canada , Australia , New Zealand ( Not In India ) Benefits : Medical Insurances , Travel allowances , Flight Tickets , Meals , etc For more information call or whatsapp +91 9220850077 Key Responsibilities: 1. Customer Relationship Management Develop and nurture long-term relationships with existing and potential customers. Understand customer needs, preferences, and challenges to offer personalized solutions. Act as the primary point of contact for key clients. 2. Customer Support & Issue Resolution Address customer complaints, queries, and concerns in a timely manner. Collaborate with internal teams (sales, support, product) to resolve customer issues effectively. Ensure high levels of customer satisfaction and retention. 3. Sales & Business Growth Identify upselling and cross-selling opportunities to maximize customer value. Work closely with the sales team to drive customer acquisition and revenue growth. Conduct follow-ups on renewals, subscriptions, and contract negotiations. 4. Customer Engagement & Feedback Gather and analyze customer feedback to improve products/services. Organize customer surveys, feedback sessions, and loyalty programs. Develop and implement strategies to enhance the customer experience. 5. Reporting & CRM Tools Management Maintain and update customer records in CRM software (Salesforce, HubSpot, Zoho, etc.). Track and analyze customer behavior, trends, and satisfaction levels. Prepare weekly/monthly reports on customer interactions and improvements.

URGENT HIRING !!! location's : Canada , Australia , New Zealand ( Not In India ) Benefits : Medical Insurances , Travel allowances , Flight Tickets , Meals , etc For more information call or whatsapp +91 9220850077 Key Responsibilities: 1. Customer Relationship Management Develop and nurture long-term relationships with existing and potential customers. Understand customer needs, preferences, and challenges to offer personalized solutions. Act as the primary point of contact for key clients. 2. Customer Support & Issue Resolution Address customer complaints, queries, and concerns in a timely manner. Collaborate with internal teams (sales, support, product) to resolve customer issues effectively. Ensure high levels of customer satisfaction and retention. 3. Sales & Business Growth Identify upselling and cross-selling opportunities to maximize customer value. Work closely with the sales team to drive customer acquisition and revenue growth. Conduct follow-ups on renewals, subscriptions, and contract negotiations. 4. Customer Engagement & Feedback Gather and analyze customer feedback to improve products/services. Organize customer surveys, feedback sessions, and loyalty programs. Develop and implement strategies to enhance the customer experience. 5. Reporting & CRM Tools Management Maintain and update customer records in CRM software (Salesforce, HubSpot, Zoho, etc.). Track and analyze customer behavior, trends, and satisfaction levels. Prepare weekly/monthly reports on customer interactions and improvements.

Prospecting and lead generation: Identify and research potential customers, build relationships, and generate qualified leads. Cold calling to generate new leads Follow up with customers to close deals. Liaise with internal departments to provide customers with machine layouts/ printed samples etc to progress sales Get customer samples for order / machine trials Follow up with customers for payments. Coordinate with local and international clients Meeting: set up meeting with potential client and senior to understand the requirements to move the prospect through the sales pipeline. Keep up to date Salesforce for all prospects. Products: Printing Machines Screen / Pad / Dry Offset for Articles Training will be provided for the products, Salesforce system. Visit: www.winnerscreen.com before the interview

Role & rRetail Sales Manager Furniture Showroom Location: Surat, India Job Overview: We are seeking a smart, talented, and outspoken Retail Sales Manager to lead our showroom sales team and drive customer engagement. The ideal candidate will have excellent communication skills, a customer-focused mindset, and a strong understanding of retail sales operations in the furniture industry. Key Responsibilities: • Manage daily showroom operations and supervise the retail sales team. • Greet and assist walk-in customers, understand their requirements, and guide them through the furniture selection process. • Maintain high levels of customer satisfaction through excellent service. • Meet and exceed monthly sales targets. • Ensure the showroom is well-maintained and product displays are attractive and up-to-date. • Handle customer queries, objections, and complaints professionally. • Maintain records of sales, customer interactions, and follow-ups. • Coordinate with inventory and delivery teams to ensure timely dispatch. • Train and motivate showroom staff to achieve individual and team goals. Requirements: • Education: Minimum Graduation in Business, Marketing, or a related field. • Skills: • Fluent in English (verbal and written). • Strong interpersonal and persuasive skills. • Good computer knowledge (MS Office, POS systems, basic CRM). • Sales-driven mindset with the ability to close deals confidently. • Experience: Prior experience in retail or showroom sales, preferably in the furniture or home decor sector, is a plus.esponsibilities Preferred candidate profile

Develop and Implement the Brand promotion and Marketing strategy Developing and/or implementing integrated marketing strategies and campaign plans Promote organizational products and services through public relations initiatives

Role : Branch Manager Qualification : B.com E xperience : 5 to 7 years Location : Mumbai, Pune ,Bangalore,Hyderabad,Chennai,Chandigarh,Delhi Job description : 1. Minimum 5 Years ofLife Insurance experience and 2 Years of Team Handlingexperience . 2. Responsible for generating sales with the provided database/ existing customer / Self Sourced Customer . 3. Meeting with the Customer 4. Age:Maximum 40 Years .

receptionist, excellent communication in English with presentable, to handle visitor coordination, customer relation, guest relation, client interaction, internal coordination, front office, know computer Savvy, Immediate Interviews Cyber City, DLF Required Candidate profile receptionist, excellent communication in English with presentable, to handle visitor coordination, customer relation, guest relation, client interaction, internal coordination, front office etc.

1- logging calls, coordinating with clients and try closing eligible calls over phone 2- coordinating with clients and align respective location engineers/vendors for pending calls and applicable installation requests, coordinate for technical support to service vendors 3- Taking customer feedback of open cases and updating completed calls in system 4- sending spares to customers and service vendor, on call closure coordinating for defective and unused spares return pickup from customers and Service vendors 5- Ensure timely completion of complaints and enhance customer satisfaction. 6- Prepare the data of inventory aging report, send defective and aging spares to Delta 7- preparing vendor agreements and submission for renewal case and new service vendors 8- MIS Reporting based on daily, Weekly, and monthly reports 9- Vendor monthly claim submission 10 Arranging technical training to partner engineer as applicable.