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Synergy Resource Solutions
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Customer Relation Executive

Customer Relation Executive

Synergy Resource Solutions

2 - 7 years

2 - 4 Lacs

Ahmedabad

Posted:6 hours ago| Platform:

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Skills Required

Customer Relation Executive Retail Team leading Head Business Development C Customer satisfaction Analytical Social media Management Recruitment

Work Mode

Work from Office

Job Type

Full Time

Job Description

Greetings from Synergy Resource Solutions (www.synergyresource.co.in), a leading recruitment consultancy firm.

We are hiring for our client a leading multi-brand premium retail company in field of eyewear & having 7 retail stores in prime locations of Ahmedabad & head office at C G Road.

Designation: Customer Relation Executive

Sector: Retail

Location: CG Road

Experience: 2+ years

Mon to Saturday - 10 AM - 8 PM ( Monday - Saturday)

Salary : 24000 - 27000

Role:

Ensure outstanding customer satisfaction by maintaining strong working relationships.
Guide and lead team members to deliver products/services that meet or exceed the customer requirements.
Handle client issues throughout the implementation life cycle in a timely and accurate fashion.
Provide proper refund and compensation to customers on time.
Maintain complete and accurate customer correspondence data.
Develop and update client related reports.
Managing client relationships to build a reputation for excellent service and generate repeat business.
Identify and develop problem solving methodologies to resolve customer issues.
Having knowledge of social media platforms.
Assist customers with the help of Mail and live chat

Required Skills:

Strong analytical and problem-solving skills.
Good organizational and communication skills.
Candidates preferred from the Retail Industry

Candidates matching this requirement can share their updated resume with details of their present salary, expectations & notice period.

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Synergy Resource Solutions

Consulting

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Customer Relation Executive