Customer Experience Specialist

Customer Service Associate Join Sunday and Help Transform Sleep in India

Are you energetic, a great communicator, and passionate about customer service? Sunday is a profitable, fast-growing e-commerce brand in the sleep space, and were looking for people like you to deliver exceptional experiences to our customers. Freshers with strong communication skills are welcome!

Application: For faster reponse, please apply on www.sundayrest.com/jobs

Role: Customer Service Associate

Experieced Candidates' Salary: 5,00,000 - 8,00,000 per annum

Freshers Salary: 30,000 per month during probation (3 months), 4,00,000 per annum post-probation

Work Week: 6 days during probation, 5 days post-probation.

Timings: Day shifts only (no night shifts)

Location: Outer Ring Road, Banaswadi, Bangalore (well-connected by public transport)

About Sunday:

• Profitable and fast-growing DTC brand in the sleep category
• Youthful, dynamic, and professional team
• Combination of startup energy and structured processes
• Employee-friendly policies and professional work environment

Role Requirements:

• Strong communication skills (spoken and written)
• Willingness to go the extra mile to make customers happy
• Ability to adapt in a fast-paced work environment
• Humble, low ego, and team-oriented attitude

Preferred Qualifications:

• 2 years experience in voice-based customer support (preferred, not mandatory)
• Graduate degree (preferred)
• Fluency in English and at least one Indian language (Hindi or any South Indian language)

Candidates from hospitality, airlines, and premium credit card customer support are encouraged to apply.

Perks & Benefits:

• 5-day work week after probation
• Monthly team outings and sponsored get-togethers
• Health/hobby learning sponsorship up to 25,000 per year
• Access to 2 online training programs annually
• Informal work environment to foster creativity and collaboration
• 5 lakh private medical insurance coverage
• 3050% employee discount on all Sunday products

Come be part of a customer-obsessed brand that values people, pays on time, and helps India sleep better. Apply now and grow with Sunday.