Customer Content Creator

• Develop and execute a social media content strategy aligned with the e-commerce brand's marketing objectives and target audience.
• Create high-quality and visually appealing content, including images, graphics, videos, and written copy, optimized for various social media platforms.
• Collaborate with the marketing team to plan and schedule content calendars, ensuring timely and consistent delivery of content across channels.
• Research and stay up-to-date with industry trends and competitors' social media activities to identify opportunities for innovation and differentiation.
• Engage with the online community by responding to comments, messages, and inquiries in a timely and professional manner.
• Monitor and analyze social media metrics to assess content performance and identify areas for improvement.
• Collaborate with influencers, brand ambassadors, and partners to co-create content and leverage their audiences to amplify brand reach.
• Experiment with new content formats and trends to keep the brand's social media presence fresh and engaging.
• Ensure that all content aligns with the brand's voice, values, and visual identity.

Requirements

• Proven experience as a Content Creator or Social Media Specialist, preferably in the e-commerce industry.
• Demonstrated creativity and proficiency in content creation, graphic design, photography, and video editing.
• In-depth knowledge of various social media platforms, trends, and best practices.
• Strong writing skills and the ability to craft compelling and engaging copy for different audiences.
• Proficiency in using content creation tools and software (e.g., Adobe Creative Suite, Canva, etc.).
• Understanding of social media analytics and ability to use data to optimize content strategies.
• Excellent communication skills and the ability to collaborate effectively with cross-functional teams.
• A passion for e-commerce and a keen eye for aesthetics and branding.
• Ability to multitask, work under pressure, and meet tight deadlines in a fast-paced environment.
• Positive attitude, adaptability, and a willingness to embrace feedback and continuously improve.