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Home
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Jobs in Navi Mumbai
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Wipro
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Customer Care Executive

Customer Care Executive

Wipro

1 - 3 years

2 - 4 Lacs

Navi Mumbai

Posted:1 week ago| Platform:

Apply

Skills Required

Blended Process Excellent Communication Skills International Voice Process Airline Process Travel Process Email Process Customer Handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Customer Service via Calls
: The role involves handling customer queries through calls using various front office tools, requiring strong communication and comprehension skills.
Eligibility Criteria
: Graduates and undergraduates can apply, but candidates with degrees like MBA, BTech, BCA, BSc IT/CS, BE, MTech, MCA, or CA are
not eligible
.
Skill Requirements
: Must have excellent voice and accent, grammar, and analytical skills, along with a strong customer service focus and telephone etiquette.
Preferred Experience
: Candidates with backgrounds in the airline industry (especially ticketing/reservations), hospitality, logistics, or international call centers are preferred. IATA certification is a plus.
Job Logistics
: The position is
Work From Office
at
Airoli Mindspace
, with
5-day working
,
247 shift flexibility
, and preference for
immediate joiners

Preferred candidate profile

-5 days working and any 2 week offs.

-Should be flexible in 24*7 shifts.

-IATA certification or Experience in airline ticketing would be an added advantage.

-Job location: Airoli Mindspace

-WFO

-Immediate joiners preferred.

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