Posted:3 weeks ago|
Platform:
Work from Office
Full Time
Role & responsibilities Inbound Calls: Handle incoming calls from customers, addressing their inquiries, complaints, and requests. Customer Assistance: Provide helpful information, answer questions, and guide customers through various processes. Issue Resolution: Troubleshoot and resolve customer issues related to Airtel Payment Bank services. Documentation: Maintain accurate records of customer interactions and document any relevant details. Product Knowledge: Stay informed about Airtel Payment Bank products, services, and policies. Compliance: Adhere to company policies and procedures during customer interactions. Feedback Collection: Gather feedback from customers and share insights with relevant teams. Training: Assist in training new Customer Support Representatives. Preferred candidate profile Basic knowledge of BPO customer service practices. Qualification: Graduation required. Proficiency in English (Versant levels 5). Fresher/Experience of at least 6 months in a BPO role with documented performance. Ability to work from the office. Perks and benefits Provident Fund ESIC Please connect HR Vanshika for applications. 9560808268.
Krishna Enterprises
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Practice Video Interview with JobPe AI
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
Experience: Not specified
1.0 - 2.25 Lacs P.A.
3.0 - 4.0 Lacs P.A.
3.0 - 6.0 Lacs P.A.
0.5 - 3.0 Lacs P.A.
Experience: Not specified
1.8 - 2.4 Lacs P.A.
Gurugram, Delhi / NCR
Experience: Not specified
2.25 - 3.75 Lacs P.A.
Experience: Not specified
1.2 - 1.2 Lacs P.A.
Muvattupuzha
1.8 - 1.8 Lacs P.A.
Experience: Not specified
1.22688 - 2.52 Lacs P.A.
Experience: Not specified
1.44 - 1.8 Lacs P.A.
