1 - 3 years

1 - 3 Lacs

Posted:1 week ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

JD for Customer Care Executive:-

Job title: Customer care executive

Location: Surat

Roles & Responsibility:

· Responsible for ensuring that all customers’ inquiries are handled on timely manner.

· Directly deals with customers face-to-face, or by telephone, handle follow up calls /escalations hard calls when required.

· Receive freeze and unblocking stocks requests and follow up the process till done.

· Handle clerical duties which includes faxing, filling up paperwork, doing checks on credit references as well as liaising with other departments.

· Provide back-up support to other group members in the performance of job duties as required.
Contribute to team effort by accomplishing related results as needed.

Qualification:

· Bachelor’s and Master’ degree in any field.

Experience:

· 1 to 3 years of experience in Securities Broking Firm/ Stock Trading Firm.

· Fresher’s can also apply for this post.

Required skills:

· Excellent Communication Skills.

· Related Experience in Brokerage/Financial sector is required.

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

  • Paid sick time
  • Provident Fund

Language:

  • English (Preferred)

Work Location: In person

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