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0.0 - 4.0 years

2 - 3 Lacs

Chennai

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We Are Hiring For Customer Support Role With Leading ITES Company. ( Immediate Joining) *Pls Apply Through Naukri and We Shall Call Back The Relevant Profiles* Language : Proficient in English (Read + Write + Speak ) Roles and Responsibilities Provide customer support through phone calls, emails, or chats to resolve customer queries and concerns. Handle international voice process for various clients across different industries (BPO). Utilize excellent communication skills to effectively address customer issues and provide solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with team members to achieve daily targets and goals. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Sr Associate Position in Chennai Search : Customer Support Chennai (Job Code # 60) b) For Associate Position in Chennai Search : Customer Support Chennai (Job Code # 59)

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0.0 - 2.0 years

1 - 4 Lacs

Mohali/SAS Nagar, Chandigarh, Panchkula

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Roles and Responsibilities International and Domestic Call center Eligibility : Undergraduate or graduate any can apply Should have good comms If interested then WhatsApp number 9781021114 Call 9988350971 9988353971 7508062612 01725000971 Desired Candidate Profile Hindi and English Domestic and International call Center Perks and Benefits Salary 15000 to 35000 and incentive 1 lakh

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0.0 - 3.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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* Hiring For IDFC PL * - Average Hindi candidate with good selling skills - Sales Process - Salary: 12500 To 17,000 In hand (Incentives on sales ) - Minimum HSC Pass to Any graduate - shift timing - 9:30am-6:30pm - work from office Required Candidate profile Candidate should be willing to work from office. How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Mangesh:- 7798214006

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0.0 - 3.0 years

1 - 2 Lacs

Thane, Navi Mumbai, Dombivli

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HIRING FOR SKINSI Process Customer Service Salary IN HAND - 15000/- FRESHERS ARE WELCOME Need Immediate Joiners Required Candidate profile Candidate should be willing to work from office. How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Mangesh:- 7798214006

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0.0 - 5.0 years

1 - 5 Lacs

Mumbai, Mumbai (All Areas)

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Axis Bank Phones Officer - Mumbai - Vile Parle only Contact :Ganesa Subramanian Number /whatsapp your cv mention Axis Phones Mumbai: 8056659888 Please read following points: Education: minimum Graduation completed Excellent English communication Immediate joiners only Location: Vile Parle Mumbai No cab facility Rotational shifts 24*7 (no night shift for female) Two week offs (Rotational) Active job seekers - Immediate joiners Candidates with Excellent fluency in English only can apply / contact Grade - Officer/ AM Axis Bank India (On-site) #Come As You Are "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply" About Axis Phones: Axis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact centre to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. Supports sales and operations teams in the day-to-day improvement of transactions and its quality via employee engagement and coaching activities. Keeps a check on any malpractices and defines actions basis severity of incidents. The overall objective is to improve customer engagement leading to superior customer experience with improved productivity and sales effectiveness. About the Role:., The Axis Phones Officer role is focused on rendering services to Axis Bank customers and ensuring satisfactory, first-time resolution is provided for all customer queries. To be successful at this role the incumbent needs to be the best for our customers by ensure process efficiency and cross-sell / up sell set products. Location:- Mumbai , Key Responsibilities: Be the best for our customers by - Displaying complete onus to customers queries / problems - Delivering service with requisite courtesy and accuracy - Adhering to product and process requirements, with nil errors - Escalating customer issues to the right internal stakeholders - Effectively resolving customer complaints at the first instance, with excellent customer satisfaction scores Ensure process efficiency and effectiveness by - Complying to service and sales guidelines - Achieving Call Quality targets - Resolving customer queries at the first instance of contact, with minimum call handling time Cross-sell / upsell set products like - Loans and mortgages - Priority / elite accounts Qualifications: Optimal qualification for success on the job is: Graduate or Post graduate from a recognized institution. 0- 5 years relevant role in voice customer servive. Role Proficiencies: For successful execution of the job, the candidate should possess the following: Proficiency in systems related to Banking transactions and services. Good communication skills in both English and local language. Excellent lead generation and conversion skill. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. High sales orientation to meet the sales targets consistently. Teamwork, verbal and written excellence, resilience and highly motivated for developing a new department.

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0.0 - 2.0 years

2 - 3 Lacs

Noida, Gurugram, Delhi / NCR

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NIIT Limited is hiring for its MNC client - WIPRO Wipro HR Services India Pvt Ltd. is looking for a Customer Care Specialist for Human Resource Outsourcing (HRO) Process. We are looking for smart professionals with a great attitude to make every single client interaction delightful Salary: 3.08LPA- 3.25 LPA LOCATION Gurgaon Interested candidates, please apply directly or share your resumes on : sakshi.8.sharma@niitmts.com or reach out directly at 8433467894 Your Impact as a Customer Service Specialist- HRO Customer Service through calls. Ensure timely and accurate service delivery at defined productivity levels Build client & domain knowledge to be able to deliver a resolution on the first conversation Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle Time & Customer Effort Maintain Internal & Client level delivery quality on calls. Adhere to Customer Service Attendance & Accountability policies Execute issue /query resolution and ensure proper documentation &follow-up Identify, share and support operational improvements Required Experience Excellent communication skills Should be flexible to work in rotational shifts Proficient in computer usage and Basic knowledge on MSOffice Designation: Customer Service Specialist Education: Graduates in B.Com, B.A,BCA, BBA,BHM, BSc & BSc IT (Except Stats, Maths Hons & EcoHons) We Offer You: Defined career roadmap which offers growth opportunities Performance based incentive program** Investment in talent development and skills enhancement Work life balance with 5 day workweek Collaborative environment with best in class professionals Focus on colleague engagement and fun@work Night Allowances * Insurance benefits

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3.0 - 5.0 years

20 - 25 Lacs

Warangal, Hyderabad

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Lead on-ground implementation of CSR-funded education and technology programs in AI, ML, and Cybersecurity. Manage project plans, budgets, and timelines to ensure seamless execution. Conduct regular field visits, workshops, and meetings to assess project needs and performance. Stakeholder Engagement Build and maintain strong relationships with partner organizations, academic institutions, NGOs, and government bodies. Coordinate with schools, colleges, and training partners for effective program delivery and outreach. Promote program adoption through engagement, communication, and capacity-building initiatives. Training and Facilitation Design and deliver engaging training sessions and workshops for students, teachers, and administrators. Facilitate sessions on AI tools, machine learning basics, and cybersecurity awareness. Support schools and colleges in integrating digital tools and curriculum enhancements. Documentation and Reporting Prepare detailed progress reports, success stories, and case studies. Maintain up-to-date documentation of program activities, outcomes, and insights. Support reporting requirements for both internal teams and external stakeholders/funders. Monitoring and Evaluation Track KPIs and monitor program outcomes against defined success metrics. Identify improvement areas and provide data-driven recommendations. Analyze data and feedback to optimize program design and implementation. Data Analysis and Research Conduct research on emerging applications of AI in education and prepare insights for program design. Analyze quantitative and qualitative data to assess program impact. Support preparation of presentations and research briefs for stakeholders. Collaboration and Capacity Building Work collaboratively with internal teams, technology experts, and academic partners. Assist in developing training materials and toolkits for capacity building. Participate in and facilitate knowledge-sharing forums to promote best practices in AI/ML and cybersecurity education. Mandatory Qualification and Experience: Bachelors/Master s degree in Computer Science, Engineering, Education Technology, or a related field. 3-5 years of experience in managing CSR or development projects, especially in education and technology. Working knowledge of AI/ML tools, Cybersecurity fundamentals, and EdTech platforms. Strong communication, facilitation, and stakeholder management skills. Prior experience working with academic institutions is highly desirable. Proficiency in documentation, reporting, and presentation tools (MS Office, Google Workspace, etc.). Ability and willingness to travel extensively for project implementation. Experience in handling CSR-funded or donor-funded projects. Certification or hands-on experience in AI/ML, data science, or cybersecurity domains. Familiarity with monitoring and evaluation frameworks. Desirable

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3.0 - 5.0 years

20 - 25 Lacs

Kolkata

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Lead on-ground implementation of CSR-funded education and technology programs in AI, ML, and Cybersecurity. Manage project plans, budgets, and timelines to ensure seamless execution. Conduct regular field visits, workshops, and meetings to assess project needs and performance. Stakeholder Engagement Build and maintain strong relationships with partner organizations, academic institutions, NGOs, and government bodies. Coordinate with schools, colleges, and training partners for effective program delivery and outreach. Promote program adoption through engagement, communication, and capacity-building initiatives. Training and Facilitation Design and deliver engaging training sessions and workshops for students, teachers, and administrators. Facilitate sessions on AI tools, machine learning basics, and cybersecurity awareness. Support schools and colleges in integrating digital tools and curriculum enhancements. Documentation and Reporting Prepare detailed progress reports, success stories, and case studies. Maintain up-to-date documentation of program activities, outcomes, and insights. Support reporting requirements for both internal teams and external stakeholders/funders. Monitoring and Evaluation Track KPIs and monitor program outcomes against defined success metrics. Identify improvement areas and provide data-driven recommendations. Analyze data and feedback to optimize program design and implementation. Data Analysis and Research Conduct research on emerging applications of AI in education and prepare insights for program design. Analyze quantitative and qualitative data to assess program impact. Support preparation of presentations and research briefs for stakeholders. Collaboration and Capacity Building Work collaboratively with internal teams, technology experts, and academic partners. Assist in developing training materials and toolkits for capacity building. Participate in and facilitate knowledge-sharing forums to promote best practices in AI/ML and cybersecurity education. Mandatory Qualification and Experience: Bachelors/Master s degree in Computer Science, Engineering, Education Technology, or a related field. 3-5 years of experience in managing CSR or development projects, especially in education and technology. Working knowledge of AI/ML tools, Cybersecurity fundamentals, and EdTech platforms. Strong communication, facilitation, and stakeholder management skills. Prior experience working with academic institutions is highly desirable. Proficiency in documentation, reporting, and presentation tools (MS Office, Google Workspace, etc.). Ability and willingness to travel extensively for project implementation. Experience in handling CSR-funded or donor-funded projects. Certification or hands-on experience in AI/ML, data science, or cybersecurity domains. Familiarity with monitoring and evaluation frameworks. Desirable

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3.0 - 5.0 years

20 - 25 Lacs

Nagpur, Nashik, Pune

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Lead on-ground implementation of CSR-funded education and technology programs in AI, ML, and Cybersecurity. Manage project plans, budgets, and timelines to ensure seamless execution. Conduct regular field visits, workshops, and meetings to assess project needs and performance. Stakeholder Engagement Build and maintain strong relationships with partner organizations, academic institutions, NGOs, and government bodies. Coordinate with schools, colleges, and training partners for effective program delivery and outreach. Promote program adoption through engagement, communication, and capacity-building initiatives. Training and Facilitation Design and deliver engaging training sessions and workshops for students, teachers, and administrators. Facilitate sessions on AI tools, machine learning basics, and cybersecurity awareness. Support schools and colleges in integrating digital tools and curriculum enhancements. Documentation and Reporting Prepare detailed progress reports, success stories, and case studies. Maintain up-to-date documentation of program activities, outcomes, and insights. Support reporting requirements for both internal teams and external stakeholders/funders. Monitoring and Evaluation Track KPIs and monitor program outcomes against defined success metrics. Identify improvement areas and provide data-driven recommendations. Analyze data and feedback to optimize program design and implementation. Data Analysis and Research Conduct research on emerging applications of AI in education and prepare insights for program design. Analyze quantitative and qualitative data to assess program impact. Support preparation of presentations and research briefs for stakeholders. Collaboration and Capacity Building Work collaboratively with internal teams, technology experts, and academic partners. Assist in developing training materials and toolkits for capacity building. Participate in and facilitate knowledge-sharing forums to promote best practices in AI/ML and cybersecurity education. Mandatory Qualification and Experience: Bachelors/Master s degree in Computer Science, Engineering, Education Technology, or a related field. 3-5 years of experience in managing CSR or development projects, especially in education and technology. Working knowledge of AI/ML tools, Cybersecurity fundamentals, and EdTech platforms. Strong communication, facilitation, and stakeholder management skills. Prior experience working with academic institutions is highly desirable. Proficiency in documentation, reporting, and presentation tools (MS Office, Google Workspace, etc.). Ability and willingness to travel extensively for project implementation. Experience in handling CSR-funded or donor-funded projects. Certification or hands-on experience in AI/ML, data science, or cybersecurity domains. Familiarity with monitoring and evaluation frameworks. Desirable

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3.0 - 5.0 years

20 - 25 Lacs

Sikar, Jodhpur

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Lead on-ground implementation of CSR-funded education and technology programs in AI, ML, and Cybersecurity. Manage project plans, budgets, and timelines to ensure seamless execution. Conduct regular field visits, workshops, and meetings to assess project needs and performance. Stakeholder Engagement Build and maintain strong relationships with partner organizations, academic institutions, NGOs, and government bodies. Coordinate with schools, colleges, and training partners for effective program delivery and outreach. Promote program adoption through engagement, communication, and capacity-building initiatives. Training and Facilitation Design and deliver engaging training sessions and workshops for students, teachers, and administrators. Facilitate sessions on AI tools, machine learning basics, and cybersecurity awareness. Support schools and colleges in integrating digital tools and curriculum enhancements. Documentation and Reporting Prepare detailed progress reports, success stories, and case studies. Maintain up-to-date documentation of program activities, outcomes, and insights. Support reporting requirements for both internal teams and external stakeholders/funders. Monitoring and Evaluation Track KPIs and monitor program outcomes against defined success metrics. Identify improvement areas and provide data-driven recommendations. Analyze data and feedback to optimize program design and implementation. Data Analysis and Research Conduct research on emerging applications of AI in education and prepare insights for program design. Analyze quantitative and qualitative data to assess program impact. Support preparation of presentations and research briefs for stakeholders. Collaboration and Capacity Building Work collaboratively with internal teams, technology experts, and academic partners. Assist in developing training materials and toolkits for capacity building. Participate in and facilitate knowledge-sharing forums to promote best practices in AI/ML and cybersecurity education. Mandatory Qualification and Experience: Bachelors/Master s degree in Computer Science, Engineering, Education Technology, or a related field. 3-5 years of experience in managing CSR or development projects, especially in education and technology. Working knowledge of AI/ML tools, Cybersecurity fundamentals, and EdTech platforms. Strong communication, facilitation, and stakeholder management skills. Prior experience working with academic institutions is highly desirable. Proficiency in documentation, reporting, and presentation tools (MS Office, Google Workspace, etc.). Ability and willingness to travel extensively for project implementation. Experience in handling CSR-funded or donor-funded projects. Certification or hands-on experience in AI/ML, data science, or cybersecurity domains. Familiarity with monitoring and evaluation frameworks.

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3.0 - 5.0 years

20 - 25 Lacs

Kanpur, Lucknow

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Lead on-ground implementation of CSR-funded education and technology programs in AI, ML, and Cybersecurity. Manage project plans, budgets, and timelines to ensure seamless execution. Conduct regular field visits, workshops, and meetings to assess project needs and performance. Stakeholder Engagement Build and maintain strong relationships with partner organizations, academic institutions, NGOs, and government bodies. Coordinate with schools, colleges, and training partners for effective program delivery and outreach. Promote program adoption through engagement, communication, and capacity-building initiatives. Training and Facilitation Design and deliver engaging training sessions and workshops for students, teachers, and administrators. Facilitate sessions on AI tools, machine learning basics, and cybersecurity awareness. Support schools and colleges in integrating digital tools and curriculum enhancements Documentation and Reporting Prepare detailed progress reports, success stories, and case studies. Maintain up-to-date documentation of program activities, outcomes, and insights. Support reporting requirements for both internal teams and external stakeholders/funders. Monitoring and Evaluation Track KPIs and monitor program outcomes against defined success metrics. Identify improvement areas and provide data-driven recommendations. Analyze data and feedback to optimize program design and implementation. Data Analysis and Research Conduct research on emerging applications of AI in education and prepare insights for program design. Analyze quantitative and qualitative data to assess program impact. Support preparation of presentations and research briefs for stakeholders. Collaboration and Capacity Building Work collaboratively with internal teams, technology experts, and academic partners. Assist in developing training materials and toolkits for capacity building. Participate in and facilitate knowledge-sharing forums to promote best practices in AI/ML and cybersecurity education. Mandatory Qualification and Experience: Bachelors/Master s degree in Computer Science, Engineering, Education Technology, or a related field. 3-5 years of experience in managing CSR or development projects, especially in education and technology. Working knowledge of AI/ML tools, Cybersecurity fundamentals, and EdTech platforms. Strong communication, facilitation, and stakeholder management skills. Prior experience working with academic institutions is highly desirable. Proficiency in documentation, reporting, and presentation tools (MS Office, Google Workspace, etc.). Ability and willingness to travel extensively for project implementation. Experience in handling CSR-funded or donor-funded projects. Certification or hands-on experience in AI/ML, data science, or cybersecurity domains. Familiarity with monitoring and evaluation frameworks.

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3.0 - 5.0 years

20 - 25 Lacs

Vijayawada, Visakhapatnam

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Lead on-ground implementation of CSR-funded education and technology programs in AI, ML, and Cybersecurity. Manage project plans, budgets, and timelines to ensure seamless execution. Conduct regular field visits, workshops, and meetings to assess project needs and performance. Stakeholder Engagement Build and maintain strong relationships with partner organizations, academic institutions, NGOs, and government bodies. Coordinate with schools, colleges, and training partners for effective program delivery and outreach. Promote program adoption through engagement, communication, and capacity-building initiatives. Training and Facilitation Design and deliver engaging training sessions and workshops for students, teachers, and administrators. Facilitate sessions on AI tools, machine learning basics, and cybersecurity awareness. Support schools and colleges in integrating digital tools and curriculum enhancements. Documentation and Reporting Prepare detailed progress reports, success stories, and case studies. Maintain up-to-date documentation of program activities, outcomes, and insights. Support reporting requirements for both internal teams and external stakeholders/funders. Monitoring and Evaluation Track KPIs and monitor program outcomes against defined success metrics. Identify improvement areas and provide data-driven recommendations. Analyze data and feedback to optimize program design and implementation. Data Analysis and Research Conduct research on emerging applications of AI in education and prepare insights for program design. Analyze quantitative and qualitative data to assess program impact. Support preparation of presentations and research briefs for stakeholders. Collaboration and Capacity Building Work collaboratively with internal teams, technology experts, and academic partners. Assist in developing training materials and toolkits for capacity building. Participate in and facilitate knowledge-sharing forums to promote best practices in AI/ML and cybersecurity education. Mandatory Qualification and Experience: Bachelors/Master s degree in Computer Science, Engineering, Education Technology, or a related field. 3-5 years of experience in managing CSR or development projects, especially in education and technology. Working knowledge of AI/ML tools, Cybersecurity fundamentals, and EdTech platforms. Strong communication, facilitation, and stakeholder management skills. Prior experience working with academic institutions is highly desirable. Proficiency in documentation, reporting, and presentation tools (MS Office, Google Workspace, etc.). Ability and willingness to travel extensively for project implementation. Experience in handling CSR-funded or donor-funded projects. Certification or hands-on experience in AI/ML, data science, or cybersecurity domains. Familiarity with monitoring and evaluation frameworks. Desirable

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1.0 - 2.0 years

20 - 25 Lacs

Bengaluru

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We are looking for a committed and dynamic Senior Project Associate to support and manage CSR programs, with a particular focus on bio-composting initiatives and multi-project coordination. The role involves working closely with internal teams, NGOs, and local communities to implement impactful sustainability and development projects aligned with the company s CSR goals. Responsibilities Program Implementation Coordination: Support end-to-end execution of CSR projects, including design, planning, implementation, and monitoring especially those related to bio-composting, waste management, and sustainable agriculture. Bio-Composting Projects: Assist in the development, promotion, and scaling of bio-composting initiatives in both urban and rural communities. Collaborate with technical experts, vendors, and community partners to drive adoption and impact. Multiple Project Management: Manage multiple CSR projects concurrently, ensuring timely execution, alignment with objectives, and measurable outcomes. Field Operations Community Engagement: Conduct site visits, coordinate with field staff, and engage community stakeholders to ensure successful project delivery and participation. Monitoring, Evaluation Reporting: Track project progress using key performance indicators. Compile and maintain detailed reports, dashboards, case studies, and success stories. Stakeholder Coordination: Work closely with NGOs, government bodies, vendors, and internal stakeholders to ensure collaborative, efficient project execution. Documentation Compliance: Ensure all documentation meets company policies and CSR compliance requirements under applicable laws (e.g., Companies Act Section 135). Innovation Knowledge Sharing: Contribute to knowledge-sharing platforms and introduce innovative approaches in sustainability, waste reduction, and community-based environmental solutions. Mandatory Qualification and Experience: Bachelor s degree in Environmental Science, Agriculture, Social Work, Sustainability, or a related field. 1-2 years of experience in CSR, community development, or environmental sustainability projects. Hands-on experience or strong understanding of bio-composting processes and organic waste management. Proven ability to manage multiple projects and work with diverse stakeholders. Strong communication, reporting, and organizational skills.

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3.0 - 5.0 years

20 - 25 Lacs

Gurugram, Hisar, Karnal

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Lead on-ground implementation of CSR-funded education and technology programs in AI, ML, and Cybersecurity. Manage project plans, budgets, and timelines to ensure seamless execution. Conduct regular field visits, workshops, and meetings to assess project needs and performance. Stakeholder Engagement Build and maintain strong relationships with partner organizations, academic institutions, NGOs, and government bodies. Coordinate with schools, colleges, and training partners for effective program delivery and outreach. Promote program adoption through engagement, communication, and capacity-building initiatives. Training and Facilitation Design and deliver engaging training sessions and workshops for students, teachers, and administrators. Facilitate sessions on AI tools, machine learning basics, and cybersecurity awareness. Support schools and colleges in integrating Documentation and Reporting Prepare detailed progress reports, success stories, and case studies. Maintain up-to-date documentation of program activities, outcomes, and insights. Support reporting requirements for both internal teams and external stakeholders/funders. Monitoring and Evaluation Track KPIs and monitor program outcomes against defined success metrics. Identify improvement areas and provide data-driven recommendations. Analyze data and feedback to optimize program design and implementation. Data Analysis and Research Conduct research on emerging applications of AI in education and prepare insights for program design. Analyze quantitative and qualitative data to assess program impact. Support preparation of presentations and research briefs for stakeholders. Collaboration and Capacity Building Work collaboratively with internal teams, technology experts, and academic partners. Assist in developing training materials and toolkits for capacity building. Participate in and facilitate knowledge-sharing forums to promote best practices in AI/ML and cybersecurity education Mandatory Qualification and Experience: Bachelors/Master s degree in Computer Science, Engineering, Education Technology, or a related field. 3-5 years of experience in managing CSR or development projects, especially in education and technology. Working knowledge of AI/ML tools, Cybersecurity fundamentals, and EdTech platforms. Strong communication, facilitation, and stakeholder management skills. Prior experience working with academic institutions is highly desirable. Proficiency in documentation, reporting, and presentation tools (MS Office, Google Workspace, etc.). Ability and willingness to travel extensively for project implementation. Experience in handling CSR-funded or donor-funded projects. Certification or hands-on experience in AI/ML, data science, or cybersecurity domains. Familiarity with monitoring and evaluation frameworks.

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2.0 - 4.0 years

3 - 6 Lacs

Noida, Surat

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About BharatCares BharatCares (SMEC Trust), the social impact arm of the CSRBOX Group stands tall amongst the Top 50 Social Impact Organizations in India.Specifically established and curated for program delivery, BharatCares commitment revolves around the principles of innovation, technology, and scalability, aiming to address societal challenges comprehensively. Functioning as a social solution bridge, BharatCares facilitates collaboration among communities, innovators, funders and government to implement the best impact solution for the last mile. Our flagship initiatives focus on improving education, employability, rural and healthcare infrastructure, entrepreneurship, environmental sustainability and road safety. Curious about what Life @ CSRBOX looks likeExplore: About the Position We are hiring Accounting Trainers to deliver high-impact training sessions for candidates enrolled in our skill development programs under CSR initiatives. The trainer will be responsible for conducting classroom sessions, preparing candidates for job placements, and ensuring industry-relevant skill development in accounting and financial operations. Responsibilities Deliver engaging classroom training on accounting modules including basic accounting principles, Tally, GST, taxation, payroll, and financial reporting Prepare and execute lesson plans, assignments, and assessments Facilitate soft skills and interview preparation sessions Monitor trainee progress and provide mentorship as needed Ensure training completion and readiness for job placement Maintain training documentation, daily reports, and feedback logs Coordinate with placement and center teams to align on outcomes Stay updated with latest accounting tools, software, and compliance standards Mandatory Qualification and Experience: 2-4 years of experience as a trainer or professional in accounting or finance Familiarity with skill development programs under NSDC, CSR, or government schemes preferred Strong communication and facilitation skills Proficiency in local language (Gujarati/Hindi/Kannada) is a plus Graduate/Postgraduate in Commerce, Accounting, Finance, or related fields Accounting certifications (e.g., Tally, GST Practitioner, NSDC ToT) will be an added advantage Desirable

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1.0 - 6.0 years

3 - 4 Lacs

Noida

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About BharatCares BharatCares (SMEC Trust), the social impact arm of the CSRBOX Group stands tall amongst the Top 50 Social Impact Organizations in India.Specifically established and curated for program delivery, BharatCares commitment revolves around the principles of innovation, technology, and scalability, aiming to address societal challenges comprehensively. Functioning as a social solution bridge, BharatCares facilitates collaboration among communities, innovators, funders and government to implement the best impact solution for the last mile. Our flagship initiatives focus on improving education, employability, rural and healthcare infrastructure, entrepreneurship, environmental sustainability and road safety. Curious about what Life @ CSRBOX looks likeExplore: About the Position We are seeking a dynamic and motivated Project Associate to join our team. The Project Associate will support the planning, implementation, monitoring, and evaluation of CSR projects. This role requires strong organizational skills, attention to detail, and the ability to work collaboratively with diverse stakeholders. Responsibilities Assist in decoding a potential client s requirements for social impact and being able to translate that into a concept showcasing structured thinking and solution process Help in solving simple problems or parts of complex problems by having an understanding of the basic problem-solving framework Conducting research as required to arrive at the insights needed to solve the problem or to spot potential opportunities for social impact Assist in translating concepts into proposals for client-centric project needs Coordination with the non-profit partners and social enterprises for project implementation Explore partnerships and collaborations with like-minded organizations, research institutions and tech-driven enterprises Go beyond own deliverables to support others in the team including the business development team or the other verticals wherever required Work smoothly with peers and managers and is able to receive constructive feedback well Keep an eye on the evolving CSR ecosystem and spot opportunities for collaborations and new lead generation Work with the top and mid-level leadership in building industry association partnerships Advocating, mobilizing and working with multiple stakeholders, including private sector,development agencies, government authorities, NGOs and social enterprises, in sub sectors relevant to livelihood engagement e.g. microfinance, employment, entrepreneurship, private sector development, local economic development, micro-finance, poverty reduction, agriculture, livestock, vocational and technical education and training, etc. Travel as per project needs Mandatory Qualification and Experience: Bachelor s Degree/ Master s Degree in Development, Entrepreneurship, Social Science or equivalent Fresher can also apply A minimum of 1 years work experience in project handling and management Clear and systematic thinking that demonstrates good judgement, expert problem-solving, and creativity Proven operational and management capabilities Excellent project management skills Pro-active and self-initiator Excellent written, verbal, interpersonal communication skills Computer literacy with good Excel, MS Word, Outlook, and Power Point skills Ability to Handle team Must have Laptop Can speak English Desirable

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4.0 - 7.0 years

8 - 11 Lacs

Ahmedabad

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Research, identify, and map potential government agencies, NGOs, CSR foundations, academic institutions, and schools aligned with BharatCares programs. Develop and strengthen relationships with municipal bodies, state skill development missions, industry departments, and rural development agencies to facilitate government engagement. Build partnerships with corporates, foundations, and academic institutions to support on-ground implementation of skilling and livelihood programs. Program Management Implementation: Conceptualize and execute various education, skill development, and livelihood programs. Manage end-to-end project execution, including on-boarding new learners, ensuring program engagement, and maintaining quality outcomes. Monitor and evaluate project progress through regular assessments, reporting, and field visits. Ensure compliance with donor requirements, government regulations, and organizational policies. Strategic Planning Proposal Development: Identify potential strategic areas, develop proposals, and conduct meaningful research to support policymaking. Draft project proposals, budgets, and MoUs for engagement with donors and government bodies. Present program models and reports to internal stakeholders (management) and external stakeholders (government agencies, donor organizations, and corporate partners). Team Management Capacity Building: Lead a team of 8-10 members, ensuring effective coordination and performance management. Guide and mentor team members to improve efficiency and productivity in project execution. Facilitate training and knowledge-sharing sessions to strengthen internal capabilities. Monitoring, Reporting Compliance: Maintain MIS, dashboards, and records in alignment with the organizations reporting standards. Track and monitor program data, ensuring accurate documentation of all stakeholders involved. Conduct periodic impact assessments and submit reports to donors, government agencies, and internal teams. Key Skills Competencies Strong understanding of CSR programs, education, skill development, and livelihood initiatives . Knowledge of government schemes, policies, and CSR ecosystem . Experience in corporate partnerships, donor engagement, and stakeholder management . Excellent communication, presentation, and proposal writing skills. Strong team management and leadership abilities. Proficiency in data management, reporting, and impact assessment tools. Ability to work in a fast-paced, multi-stakeholder environment. Mandatory Qualification and Experience: Master s degree in Social Work, Development Studies, Public Policy, Business Administration, or a related field . 4-7 years of experience in CSR program management, partnerships, or impact-driven initiatives. Prior experience working with government agencies, corporates, or NGOs will be an advantage. Willingness to travel as required for project implementation and stakeholder engagement. Can speak Gujarati Desirable

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1.0 - 6.0 years

3 - 4 Lacs

Bengaluru

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We are seeking a dynamic and motivated Project Associate to join our team. The Project Associate will support the planning, implementation, monitoring, and evaluation of CSR projects. This role requires strong organizational skills, attention to detail, and the ability to work collaboratively with diverse stakeholders. Responsibilities Assist in decoding a potential client s requirements for social impact and being able to translate that into a concept showcasing structured thinking and solution process Help in solving simple problems or parts of complex problems by having an understanding of the basic problem-solving framework Conducting research as required to arrive at the insights needed to solve the problem or to spot potential opportunities for social impact Assist in translating concepts into proposals for client-centric project needs Coordination with the non-profit partners and social enterprises for project implementation Explore partnerships and collaborations with like-minded organizations, research institutions and tech-driven enterprises Go beyond own deliverables to support others in the team including the business development team or the other verticals wherever required Work smoothly with peers and managers and is able to receive constructive feedback well Keep an eye on the evolving CSR ecosystem and spot opportunities for collaborations and new lead generation Work with the top and mid-level leadership in building industry association partnerships Advocating, mobilizing and working with multiple stakeholders, including private sector,development agencies, government authorities, NGOs and social enterprises, in sub sectors relevant to livelihood engagement e.g. microfinance, employment, entrepreneurship, private sector development, local economic development, micro-finance, poverty reduction, agriculture, livestock, vocational and technical education and training, etc. Travel as per project needs Mandatory Qualification and Experience: Bachelor s Degree/ Master s Degree in Development, Entrepreneurship, Social Science or equivalent Fresher can also apply A minimum of 1 years work experience in project handling and management Clear and systematic thinking that demonstrates good judgement, expert problem-solving, and creativity Proven operational and management capabilities Excellent project management skills Pro-active and self-initiator Excellent written, verbal, interpersonal communication skills Computer literacy with good Excel, MS Word, Outlook, and Power Point skills Ability to Handle team Must have Laptop Can speak English and Kannada fluently.

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4.0 - 7.0 years

8 - 11 Lacs

Pune

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Research, identify, and map potential government agencies, NGOs, CSR foundations, academic institutions, and schools aligned with BharatCares programs. Develop and strengthen relationships with municipal bodies, state skill development missions, industry departments, and rural development agencies to facilitate government engagement. Build partnerships with corporates, foundations, and academic institutions to support on-ground implementation of skilling and livelihood programs. Program Management Implementation: Conceptualize and execute various education, skill development, and livelihood programs. Manage end-to-end project execution, including on-boarding new learners, ensuring program engagement, and maintaining quality outcomes. Monitor and evaluate project progress through regular assessments, reporting, and field visits. Ensure compliance with donor requirements, government regulations, and organizational policies. Strategic Planning Proposal Development: Identify potential strategic areas, develop proposals, and conduct meaningful research to support policymaking. Draft project proposals, budgets, and MoUs for engagement with donors and government bodies. Present program models and reports to internal stakeholders (management) and external stakeholders (government agencies, donor organizations, and corporate partners). Team Management Capacity Building: Lead a team of 8-10 members, ensuring effective coordination and performance management. Guide and mentor team members to improve efficiency and productivity in project execution. Facilitate training and knowledge-sharing sessions to strengthen internal capabilities. Monitoring, Reporting Compliance: Maintain MIS, dashboards, and records in alignment with the organizations reporting standards. Track and monitor program data, ensuring accurate documentation of all stakeholders involved. Conduct periodic impact assessments and submit reports to donors, government agencies, and internal teams. Key Skills Competencies Strong understanding of CSR programs, education, skill development, and livelihood initiatives . Knowledge of government schemes, policies, and CSR ecosystem . Experience in corporate partnerships, donor engagement, and stakeholder management . Excellent communication, presentation, and proposal writing skills. Strong team management and leadership abilities. Proficiency in data management, reporting, and impact assessment tools. Ability to work in a fast-paced, multi-stakeholder environment. Mandatory Qualification and Experience: Master s degree in Social Work, Development Studies, Public Policy, Business Administration, or a related field . 4-7 years of experience in CSR program management, partnerships, or impact-driven initiatives. Prior experience working with government agencies, corporates, or NGOs will be an advantage. Willingness to travel as required for project implementation and stakeholder engagement. Can speak Marathi

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2.0 - 4.0 years

3 - 5 Lacs

Vadodara

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We are seeking a dynamic and dedicated Sr. Project Associate for our CSR Programs, with a focus on bio-composting, sustainable agriculture, and livelihoods. The ideal candidate should have hands-on experience working with Self-Help Groups (SHGs), managing field-level operations, and coordinating with diverse stakeholders including local communities and government bodies. Preference will be given to candidates based in Gujarat and fluent in Gujarati. Responsibilities Program Design and Implementation Analyze client requirements and translate them into actionable project strategies focused on bio-composting, sustainable agriculture, and rural livelihoods. Design, implement, and monitor CSR projects aligned with the organization s objectives and impact goals. Develop scalable, community-centric models that ensure long-term sustainability and measurable impact. Research Proposal Development Conduct research on bio-composting practices, SHG-based livelihood models, and agriculture-related innovations. Draft detailed project proposals including budgets, impact indicators, and timelines. Stay updated with CSR trends to identify new funding or partnership opportunities. Stakeholder Engagement Coordinate with government departments, local NGOs, and social enterprises for collaborative project execution. Liaise with community leaders and SHGs to ensure grassroots participation and ownership. Forge partnerships with research institutions and technology providers to enhance project delivery. Coordination Monitoring Maintain regular coordination with field teams, vendors, and non-profit partners. Oversee on-ground implementation, track progress through MIS and dashboards, and submit timely reports. Analyze implementation data to assess impact, troubleshoot challenges, and adjust project strategies as needed. Capacity Building Advocacy Train local facilitators and partner staff to ensure project sustainability. Conduct community awareness sessions and capacity-building workshops on sustainable practices. Represent the project in stakeholder meetings, conferences, and advocacy forums. Team Collaboration Work closely with business development and program teams to ensure alignment across project goals. Support organizational leadership in building networks and partnerships. Travel Willingness to travel extensively within project locations and rural areas of Gujarat for field monitoring and engagement. Mandatory Qualification and Experience: Education: Master s degree in Agriculture, Rural Development, Social Work, Environmental Sciences, or related disciplines. Experience: 2-4 years in CSR project implementation with proven exposure to agriculture, bio-composting, and SHG-based interventions. Technical Know-how:

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4.0 - 7.0 years

8 - 11 Lacs

Bengaluru

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The Manager of CSR Programs will be responsible for overseeing and managing CSR initiatives, collaborating with clients to design and implement impactful social responsibility projects. This role requires a strategic thinker with a deep understanding of CSR trends, excellent project management skills, and the ability to drive positive social change through sustainable programs. Responsibilities Stakeholder Engagement Partnership Development: Research, identify, and map potential government agencies, NGOs, CSR foundations, academic institutions, and schools aligned with BharatCares programs. Develop and strengthen relationships with municipal bodies, state skill development missions, industry departments, and rural development agencies to facilitate government engagement. Build partnerships with corporates, foundations, and academic institutions to support on-ground implementation of skilling and livelihood programs. Program Management Implementation: Conceptualize and execute various education, skill development, and livelihood programs. Manage end-to-end project execution, including on-boarding new learners, ensuring program engagement, and maintaining quality outcomes. Monitor and evaluate project progress through regular assessments, reporting, and field visits. Ensure compliance with donor requirements, government regulations, and organizational policies. Strategic Planning Proposal Development: Identify potential strategic areas, develop proposals, and conduct meaningful research to support policymaking. Draft project proposals, budgets, and MoUs for engagement with donors and government bodies. Present program models and reports to internal stakeholders (management) and external stakeholders (government agencies, donor organizations, and corporate partners). Team Management Capacity Building: Lead a team of 8-10 members, ensuring effective coordination and performance management. Guide and mentor team members to improve efficiency and productivity in project execution. Facilitate training and knowledge-sharing sessions to strengthen internal capabilities. Monitoring, Reporting Compliance: Maintain MIS, dashboards, and records in alignment with the organizations reporting standards. Track and monitor program data, ensuring accurate documentation of all stakeholders involved. Conduct periodic impact assessments and submit reports to donors, government agencies, and internal teams. Key Skills Competencies Strong understanding of CSR programs, education, skill development, and livelihood initiatives . Knowledge of government schemes, policies, and CSR ecosystem . Experience in corporate partnerships, donor engagement, and stakeholder management . Excellent communication, presentation, and proposal writing skills. Strong team management and leadership abilities. Proficiency in data management, reporting, and impact assessment tools. Ability to work in a fast-paced, multi-stakeholder environment. Mandatory Qualification and Experience: Master s degree in Social Work, Development Studies, Public Policy, Business Administration, or a related field . 4-7 years of experience in CSR program management, partnerships, or impact-driven initiatives. Prior experience working with government agencies, corporates, or NGOs will be an advantage. Willingness to travel as required for project implementation and stakeholder engagement. Can speak Kannada Desirable

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2.0 - 4.0 years

3 - 6 Lacs

Surat

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We are hiring BFSI Trainers to deliver high-impact training sessions for candidates enrolled in our skill development programs under CSR initiatives. The trainer will be responsible for conducting classroom sessions, preparing candidates for placements, and ensuring industry-relevant skill development in the Banking, Financial Services, and Insurance (BFSI) sector. Responsibilities Deliver engaging classroom training on BFSI modules including banking, insurance, customer service, sales, and digital finance Prepare and execute lesson plans, assignments, and assessments Facilitate soft skills and interview preparation sessions Monitor trainee progress and provide mentorship as needed Ensure training completion and readiness for job placement Maintain training documentation, daily reports, and feedback logs Coordinate with placement and center teams to align on outcomes Stay updated with latest trends and updates in BFSI sector Mandatory Qualification and Experience: 2-4 years of experience as a trainer or professional in BFSI sector Familiarity with skill development programs under NSDC, CSR, or government schemes preferred Strong communication and facilitation skills Proficiency in local language (Gujarati/Hindi/Kannada) is a plus Graduate/Postgraduate in Commerce, Finance, Management, or related fields BFSI/NSDC ToT certification will be an added advantage

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3.0 - 4.0 years

4 - 6 Lacs

Ahmedabad

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We are looking for a dynamic and committed Associate Manager - Placement to lead the placement efforts for our skilling programs in BFSI, Accounting, Retail, and other sectors. The ideal candidate will be responsible for forging employer partnerships, ensuring job linkages for trained candidates, and supporting post-placement tracking and retention. Responsibilities 1. Placement Strategy Execution Develop and implement a comprehensive placement plan for BFSI, Accounting, Retail, and other skilling programs. Set placement targets in alignment with training outcomes and ensure timely achievement. 2. Employer Engagement Build and maintain strong relationships with employers, recruiters, industry associations, and HR networks. Identify job opportunities, conduct placement drives, and organize interviews for trained youth. 3. Candidate Readiness Conduct pre-placement sessions, mock interviews, and resume-building workshops to improve employability. Ensure candidates are industry-ready and align with employer requirements. 4. Coordination with Training Team Collaborate with trainers and center teams to align training outcomes with market demand. Regularly update trainers on hiring trends and job market requirements. 5. Tracking Reporting Maintain a detailed placement tracker, including employer details, job roles, salaries, and candidate status. Support in post-placement tracking and candidate retention analysis. Generate regular placement reports for internal review and donor reporting. 6. Event Participation Representation Represent BharatCares in job fairs, industry meets, and CSR events to build placement avenues. 7. Travel: Travel as required to various program locations for implementation, monitoring, and stakeholder engagement. Mandatory Qualification and Experience: Bachelor s degree in any discipline (preferably in Commerce, Business, or Social Work). 3-4 years of proven experience in placements or employment linkages in skilling/CSR/education sector. Good understanding of BFSI, Accounting, and Retail job roles and employer expectations. Excellent communication and relationship-building skills. Proficient in MS Office (especially Excel and PowerPoint) and placement data handling. Strong networking and interpersonal skills. Willingness to travel for employer meetings, placement drives, and field coordination. Preferred Attributes: Prior experience in handling CSR-led skilling projects. Exposure to working with marginalized communities or youth employability programs. Familiarity with government skilling schemes and compliance.

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2.0 - 4.0 years

7 - 11 Lacs

Bengaluru

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We are seeking a proactive and driven Associate Manager to join our Corporate Social Responsibility (CSR) team. This role will be responsible for designing, implementing, and managing CSR initiatives with a strong focus on circular economy, sustainability, and community impact. The ideal candidate will manage multiple projects simultaneously, engage with stakeholders, and ensure alignment with the company s CSR goals and compliance requirements. Responsibilities Program Management: Plan, execute, and monitor CSR programs focused on sustainability, circular economy, waste management, education, livelihood, and environmental conservation. Circular Economy Initiatives: Lead and expand projects related to waste reduction, recycling, upcycling, and resource optimization, fostering partnerships with relevant NGOs, startups, and local communities. Stakeholder Engagement: Liaise with internal departments, NGOs, community leaders, government bodies, and implementation partners to drive program success. Monitoring Evaluation: Develop KPIs, impact assessment frameworks, and regular reporting mechanisms to track progress and report outcomes. Budget Compliance: Manage project budgets effectively while ensuring compliance with CSR laws (e.g., Companies Act - Section 135), internal policies, and sustainability goals. Communication Reporting: Create detailed reports, case studies, and presentations for internal and external stakeholders including board reporting and sustainability disclosures. Innovation Best Practices: Stay abreast of trends in CSR and sustainability, and introduce innovative practices to enhance project effectiveness and outreach. Mandatory Qualification and Experience: Bachelor s or Master s degree in Social Work, Environmental Science, Sustainability, Business, or related fields. 2-4 years of relevant experience in CSR, sustainability programs, or NGO project management. Proven track record of managing multiple CSR projects and working with diverse stakeholders. Deep understanding of circular economy concepts and their practical implementation. Excellent communication, coordination, and analytical skills. Ability to work independently and in a team, managing tight deadlines and diverse priorities. Proficiency in Kannada language is a must. Desirable

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5.0 - 7.0 years

13 - 17 Lacs

Pune, Gurugram

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Role Purpose: Manage the CSR and Sustainability initiatives at a regional level and execute the project by coordinating with external vendors and other functions Key Accountabilities: Master s Degree in Social Sciences environment related/ Engineering field 5-7 years of experience in monitoring and working with NGOs and partners for CSR and sustainability programs Preferred Experience and Qualification: Implement the last mile CSR and sustainability initiatives in Sterlite Tech facilities Ensure the sustainability targets are fulfilled as per the quality and leadership intent Develop relationships with the local external partners, NGOS, govt. agencies and environmental groups for successful implementation Assist in preparing the Annual Sustainability report

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