Credit Manager

The role of a Recovery Manager in Business Installment Loan, Personal Loan, and Micro Business Loan falls under the Collections department. As a Recovery Manager, your primary responsibility will be to plan, organize, direct, and oversee the activities of the collections department. This includes managing the associated agencies within your assigned territory. Your role will focus on efficiently retrieving EMIs from customers while ensuring adherence to all bank guidelines to contribute to the larger organizational objectives. Your key roles and responsibilities will include identifying branches and potential locations for commercial vehicle business through market surveys and competition mapping. You will work on increasing the distribution channel for commercial vehicles and collaborate with the product head of business loans to provide customers with optimal funding solutions. It will be essential to design a customer journey that leads to customer satisfaction and positions IDFC First as their preferred banking partner. Additionally, you will be responsible for ensuring the successful adoption of internal compliances and regulatory frameworks within the business. To qualify for this role, you should hold a graduation degree in any field, along with a post-graduation degree in MBA or PGDM. The ideal candidate will have 2-5 years of relevant experience in Collections to effectively carry out the responsibilities of a Recovery Manager.,