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Greetings From Job Shop Job Description: Join a Leading UK Banking Voice Support Process! Work with one of the top MNCs in a dynamic international BPO role based at Manyata Tech Park, Bangalore. Call HR Sara On 6360065554 Role: International Voice Process UK Banking Support Shift: UK Shifts 2 Consecutive Week Offs Salary: Freshers: 27,000 Take Home + Incentives Experienced: 38,000 Take Home + Performance Bonus Who Can Apply: Freshers or Experienced candidates Excellent English communication skills Immediate joiners preferred Graduates / Undergraduates can apply Perks: Easy 2 Rounds of Interview Great Work Culture & International Exposure On-the-spot offer for selected candidates! Location: Manyata Tech Park, Bangalore For More Details Call HR Sara On 6360065554

*Responsible for tech Support/Desk Job/Shift basis *Must have Proficiency in Kannada is mandatory *Must be open to working in shifts and on rotational week-offs *6 Months Contract and based on the performance will convert into full time 9500996913

Provides leadership of the centralized monitoring team, in partnership with project and clinical lead, and in collaboration with other functional teams, to achieve the delivery of the projects overall objectives to the sponsor’s satisfaction per contract while optimizing speed, quality and cost of delivery and in accordance with our standard operating procedures, policies and practices. The CML has particular focus on leading/advising the centralized team (centralized monitors and centralized monitoring assistants) towards solutions to clinical risks identified and facilitating successful implementation of those strategies to address the issues. Facilitate efficient and effective review of Site Visit Reports and assure consistent standards of implementation for quality to meet or exceed quality standards. Ensure subject safety, data integrity, escalation of issues and timely and responsive feedback in compliance with IQVIA standard operating procedures, International Conference on Harmonisation - Good Clinical Practice (ICH GCP) guidelines, protocol requirements and regulatory compliance. To provide expertise support in the Centralized monitoring studies from Applications, Analytics and Therapeutics or Quality perspective. Essential Functions • Provide oversight on clinical deliverables on assigned projects as per the protocol, SOPs, respective regulation/guidelines and project Clinical Operation Plan (COP) from Applications/ Analytics/ Therapeutics/ Quality perspective.; • Independently perform functional lead responsibilities for assigned project deliverables for specific customers or projects/specified from start-up to final deliverables including closeout.; • May require taking up ‘study maintenance phase’ and/or ‘study close-out phase’ end to end responsibilities for the regions assigned as defined in IQVIA SOPs.; • May require to take up Clinical lead activities to provides oversight of unblinded monitoring procedures on a study and oversee the IP management for the assigned study to identify risk and proposed mitigation (including re-supply, re-labelling, Import/export licenses etc.).; • Attend Kick-Off meetings, weekly team meetings, and client meetings, as needed or requested and note CMS specific action items.; • Manage Finance related information (budget, CO etc.) for the assigned studies within CMS and provide inputs to EAC.; • Manage Investigator Payment Activity from set up to close out of the study.; • Contribute to the development and use of study management plans including Risk Assessment and Mitigation Plan, specific tools and document templates and/or other study specific plans to evaluate the quality and integrity of the study; including complete and accurate documentation so that the project is audit ready.; • Support project management team to develop monitoring strategy including monitoring triggers/thresholds and the study specific analytics strategy.; • Develop new and/or advanced analytics proposal as per customers demand, perform quality reviews on the analytical output created by the associates, support CMS leads in managing the analytics delivery, participate in internal and external meetings to present analytics output, support CMS leads in audits and inspection as needed.; • Manage and monitor operational insight of the assigned project(s) and complete/oversee the study/site metrics trending (trend analysis of clinical aspects of the trial, share trends and agree on action plan, review, triage and action clinical study alerts, monitor clinical operation plan (COP) compliance etc.).; • Provide Inputs to clinical study team, key decision makers, and internal team members to manage continuous process improvements, issue escalation, workload projections.; • Identify the value adds from the centralized review & remote monitoring in the study and provide the inputs to relevant stakeholders.; • Manage project resources (CRAs/CTAs/Centralized monitoring team).; • Conduct periodic review of site level KRIs and historic site performance according to Central Monitoring Plan and enable Early identification of site-level risk/issue(s) and take appropriate action.; • Act as point of contact for assigned deliverables for specific customer or projects/specified.; • Monitor operational triggers/Key Data Points/data trends and monitor their compliance check by performing regular Quality Check.; • Evaluate the quality and integrity of site practices related to the proper conduct of the study as per protocol and adherence to applicable regulations.; • Establish and maintain effective project/ site level communications with relevant stakeholders.; • Project Oversight to site management activities on assigned projects and evaluate the quality and integrity of the study as per the protocol, SOPs respective regulation and guidelines.; • Manage and co-ordinate efforts of cross-functional project teams to support milestone achievement and to manage study issues and obstacles.; • Ensure complete and accurate documentation of all the study specific tools and templates and keep the project audit ready.; • Process Quality and audit initiatives.; • Identify impacted areas under CMS purview, provide root cause and implementation of corrective and preventive action.; • Ensure accurate completion and maintenance of internal systems, tracking tools and timelines.; • Coordinate efforts of cross-functional project teams to support milestone achievement and to manage study issues and obstacles.; • Act as lead for the reviewers performing Subject Level Data Review, create plans to review the clinical data of subjects in accordance with project requirements, maintain study metrics on delivery and quality. Perform regular quality checks for the data reviewed at subject-level.; • Participate in (study) team meetings/Project kick off meetings and interaction with cross functional staff to verify information and/or triage new data issues.; • Reviews reports per annotations, SOPs, guidelines etc., identifies issues and escalates the same to the Clinical Lead, prepares annotations and conducts CRA trainings, conducts monthly calls with relevant stakeholders to discuss major issues emerging from the trends noted during report review.; • Can be assigned as Quality Assessor.; • Act as mentor or coach for junior CMS staff and foster ownership and collaboration with the team.; • Act as Subject Matter Expert to support the CMS department in delivering trainings, perform periodic review of Centralized monitoring trainings and/or identify the training needs of the team and provide inputs whenever required.; • Act as mentor or coach for Technical solution Specialist (TSS).; • Distribution of the task to the TSS team members based on their availability • Foresee Risk associated with Project deliverables and prepare contingency Risk Mitigation plans.; • Submit/present detailed analysis note of the new request to Management/Requestor.; • Agree on TAT to delivery to project teams/customers, providing oversight on key clinical/TSS deliverables related to Management.; • Monitor site performance and make recommendations for timely corrective actions (e.g. Site Telephone Contact or Triggered Onsite Monitoring Visit). • Review the effectiveness of the recommended actions and take appropriate additional actions if no effect is observed.; • Work in accordance of the Study Central Monitoring Plan • Adhere to the key activities outlined in the SOW as per customer requirements. Qualifications • Bachelor's Degree Bachelor’s degree in clinical, life sciences, mathematical sciences, or related field, nursing qualification or allied medical degree. Req Or • Requires minimum of 5 years of relevant experience or Medical degree with a minimum 4 years of clinical trial experience or equivalent combination of education, training and experience. • Advanced knowledge of clinical trial conduct, and skill in applying applicable clinical research regulatory requirements. • i.e., International Conference on Harmonisation - Good Clinical Practice (ICH GCP) and relevant local laws, regulations and guidelines, towards clinical trial conduct. • Good Clinical system expertise.

**"Exciting Call Center Opportunities!** - Apply once, get access to multiple job openings under one roof. - JobShop offers the best BPO jobs in Bangalore with immediate openings, competitive pay, and growth potential. Start your journey today! Process & Job Details: Process: - International Voice Process Work Location: Manyata Tech Park, Bangalore Work Mode: Work from Office Work Schedule: 5 Days Working | 2 Rotational Days Off Shift Timings: Night Shift Transport Facility: 1-Way Cab Provided Salary & Compensation: Freshers: Up to 3.5 LPA Experienced: Up to 5 LPA (Based on experience and skill set) Additional Benefits: Competitive salary, incentives, and growth opportunities Candidate Requirements: Education: Open to Graduates & Undergraduates Experience: Freshers are welcome to apply! Candidates with prior experience in an International Voice Process, Customer Support, or Sales will have an advantage. Skills: Excellent verbal communication skills in English Strong problem-solving and customer-handling abilities Work Flexibility: Comfortable working in rotational shifts (Night Shifts included) This is a fantastic opportunity to work with a global company, gain international exposure, and enhance your customer support skills! For More Details: Call HR Muskan-9380964680 or 9964080000 or visit jobshop.ai to explore other open positions with us

Dear Job Seekers, We have an Openings for Day Shift Premium process, Interested candidate can walk-down to our office for face to face interview Interview date:- 19 Jun 2024 to 24 Jun 2025 Interview time:- 10am to 1pm Contact Person :- Sridevi (9945764799) JD:- * Support and assistance to the customers queries on services provided by the client(Guiding & Fixing an appointment ) Eligibility Criteria:- *Language :- EXCELLENT ENGLISH & HINDI *Qualification:- Any Graduation/ Any Post Graduation *Experience :- Fresher's to 2yrs *Age limit :- Below 30yrs * Location :- Marathahalli *Shift:- Day Shift(No Cab) *Work mode:- work from office * Salary :- Upto 27k Note:- Please do refer your friends Venue:- Valuestream Business Solutions Pvt ltd 2nd floor, Soul space paradigm, Marathahalli Village, Marathahalli, Bengaluru -560037 Landmark:- Near Sidewalk Club near bata showroom (Marathahalli Multiplex) https://maps.app.goo.gl/Fkjd7c4G5QppZPVTA

Please apply for the job in Naukri.com. We will check & will update you. Do not search the number in Google and do not call us. The requirements are not yet active from Client's side. Fresher or minimum 6 months experience in International voice process is required with papers, Graduation mandatory. Excellent communication required. Night shift, 2 days rotational off. BPO for Customer support Voice process. Telephonic interview will be done. Immediate joining is required. Excellent communication req Sal 2 lpa to 2.5 lpa. 2 days rotational off Graduation mandatory. Sal upto 4.5 lpa. Immediate joining required. Pls read the above job description and if your profile matches the requirement, pls call the given no Please apply for the job in Naukri.com. We will check & will update you. Do not search the number in Google and do not call us. The requirements are not yet active from Client's side.

Please apply for the job in Naukri.com. We will check & will update you. Do not search the number in Google and do not call us. The requirements are not yet active from Client's side. Fresher or minimum 6 months experience in International voice process is required with papers, Graduation mandatory. Excellent communication required. Night shift, 2 days rotational off. BPO for Customer support Voice process. Telephonic interview will be done. Immediate joining is required. Excellent communication req Sal 2 lpa to 2.5 lpa. 2 days rotational off Graduation mandatory. Sal upto 4.5 lpa. Immediate joining required. Pls read the above job description and if your profile matches the requirement, pls call the given no Please apply for the job in Naukri.com. We will check & will update you. Do not search the number in Google and do not call us. The requirements are not yet active from Client's side.

Hiring For International Voice Process Grad/UG Fresher - 3.60 LPA For BE/B.Tech 6 Months exp with International BPO -3.60 LPA & Grad/UG/BE/Btech/with 1 year Exp International BPO -4.5 LPA For faster response WHATSAPP cv to HR 79827 39499

Greetings From Job Shop We have job openings in Bangalore for voice, non-voice, and customer & Technical service roles. Freshers and experienced candidates can apply. Job : International Technical Support Location: Bangalore Salary: Up to 4.2 LPA + incentives Shift: US / UK & Day Shifts Experience: Minimum 6 months in international voice process, international sales, or client servicing Qualification: Graduate or undergraduate Communication: Good English skills required For More Details Call HR Arshiya On 7026112000 and 9964080000 Job Duties: Help customers by understanding and solving their problems Manage customer expectations and conflicts Communicate clearly with customers and team Make decisions quickly to help customers Organize work to finish tasks on time Requirements: Good verbal and written communication Flexible to work in rotational shifts At least 6 months experience in an international voice process How to Apply: For More Details Call HR Arshiya On 7026112000 and 9964080000

Role & responsibilities Identifying/selecting an investigator who will be Responsible for The conduct of The trial at The trial site. Liaise with doctors/consultants or investigators on conducting the trial. Setting up The trial sites, which includes ensuring each centre has The trial materials, including The trial drug often known as The investigational medicinal product. Training The study staff in standard operating procedure for The clinical trials as per applicable regulatory requirements. Verify that investigator and investigators team are adequately trained and comply with The protocol. Verify that IRB/IEC operates and complies as per GCP, SOP and applicable regulatory requirements. Monitoring The trial throughout specified duration involving Monitoring visit to The trial sites. Source data verification Informed consent form review, case report form review, investigational drug accountability, and adverse event review. Ensuring all unused trial supplies are accounted for. Writing visit reports, filing and collecting trial documentation and reports. Preferred candidate profile Pre-requisites for - Sr. Project Executive / CRA / Sr. CRA: B. Pharm/ BSc / Biotech + Clinical Research Degree / Diploma / Masters Candidate must possess excellent communication skills and ability to build excellent relationships with the trial staff and colleagues. ICH-GCP knowledge is a must. Ready to travel within and out of Mumbai at various trial sites. Willing to travel 50-60%. Attention to detail Good organisational and administrative skills (knowledge of word and Excel) Perks and benefits Salient Features of this job Chance to work in a supportive and flexible environment. Directly interact with customers from the USA and Europe. Vedic Lifesciences has been rated highly by our alumni last 22 years, as a great place to work and learn

**"JobShop: Your Source for Premier Call Center Careers!"** - Are you seeking a new challenge in the call center industry? JobShop offers a range of opportunities for experienced candidates, including international voice process, domestic voice process, and non-voice roles. - Work with the best companies in Bangalore and enjoy great benefits, competitive pay, and career advancement. Apply now to unlock your potential! Process & Job Details: Process: - International Voice Process Work Location: Manyata Tech Park, Bangalore Work Mode: Work from Office Work Schedule: 5 Days Working | 2 Rotational Days Off Shift Timings: Night Shift Transport Facility: 1-Way Cab Provided Salary & Compensation: Freshers: Up to 3.5 LPA Experienced: Up to 5 LPA (Based on experience and skill set) Additional Benefits: Competitive salary, incentives, and growth opportunities Candidate Requirements: Education: Open to Graduates & Undergraduates Experience: Freshers are welcome to apply! Candidates with prior experience in an International Voice Process, Customer Support, or Sales will have an advantage. Skills: Excellent verbal communication skills in English Strong problem-solving and customer-handling abilities Work Flexibility: Comfortable working in rotational shifts (Night Shifts included) For More Details: Call HR Arshiya 7026112000 or 9964080000 or visit jobshop.ai to explore other open positions with us

Get Hired in Bangalores Top Call Centers with JobShop! Looking for a call center job? Whether you're a fresher or experienced, JobShop (India’s No.1 BPO recruitment company) brings you top job opportunities in Bengaluru’s leading companies. Apply once and access multiple roles with great pay, shifts & benefits! Open Positions 1 Semi-Technical Voice Process – Brookfield Qualification: 10th / PUC / Graduate Exp: Min 1 year 2 International Tech Support (Non-Voice) – Whitefield US Shift | 5 Days Working | 2-Way Cab Salary: Up to 26,000/month Exp: Min 1 year 3 International Customer Support (Non-Voice) – Manyata Tech Park US Shift | 5 Days Working | 1-Way Cab Salary: Up to 26,000/month Exp: Min 1 year 4 International Voice Support – Bellandur Tech Park US Shift | 5 Days Working | 1-Way Cab Salary: Up to 32,000/month Exp: Freshers & Experienced Call/WhatsApp Neha - 7975182408 to apply now Or chat with us at: www.jobshop.ai Limited seats – Don’t miss your chance to land your dream BPO job!

||Customer service For International BPO|| Resolve client queries & assess their needs to achieve satisfaction Build sustainable relationships and trust with customer Provide accurate, valid and complete information Contact: HR Abhishek @9639871135 Required Candidate profile Excellent English Communication UG/Grad/PG Fresher/Exp. Rotational Shifts ( 24*7) Work from office Immediate joiners only Candidate must be available for face to face round of interview WFO Perks and benefits 5.5 days Incentives Cabs EPF Unlimited incentive

*Candidates will be hired into Inbound banking process *Should have basic communication skills to handle customers *Work from office *Only graduates/post graduates can apply Required Candidate profile *Freshers can also apply *Salary 13k-20k Take home *Should be open to work for 6days working role *Females (Fixed Day shift)/ Male (Rotational Shifts) *Immediate Joiner Barkha @ 8851644223 Perks and benefits Unlimited Incentives + Fixed Day shift

Job Role: - 1. Ticket booking. cancelation, Flight delays over voice. 2. Solving queries related to Refund and baggage’s. 3. Informing customers related to the flights. 4. Ready to work in Inbound voice process . HR connect - Ms Riya- 63980 09438 Required Candidate profile Qualification: - 12th Pass 1. CTC: INR 15,605 In-hand: INR 13,100 2. Incentives up to INR 5,000 3. 6 Days working 24*7 Rotational Shifts 4. 1 Rotational Week Off. 5. Pick-up or Drop facility

Hiring for International BPO || Noida || Gurgaon || Mohali UG & Grad both can apply Fresher & Exp can apply Rotational shifts & Offs Salary- 15-40k in hand + incentives 2 way cabs Contact below: Himanshu- 9868478343 (call or whatsapp)

Title: Customer Service Representative CTC: 2.5LPA Location: Noida Experience: 0-2 years Education: 12th/Graduate JD We are hiring Customer Service Executives to manage customer queries and provide excellent support Reach HR Team @ 7988803755

Greetings From Job Shop We have job openings in Bangalore for Voice, Non-voice, Customer & Technical service roles. Freshers and experienced candidates can apply. Job description Process : UK Banking (Customer Support) Location: Manyata Tech Park, Bangalore Salary: Up to 5.2 LPA + incentives Shift: UK & Day Shifts Fresher / Experience: Minimum 6 months in international voice process, international sales, or client servicing Qualification: Graduate or undergraduate Communication: Good English skills required SHIFTS:- UK Shift Rotational Offs. 5 Days Working 2 Days Week offs. How to Apply: For More Details Call HR Sara On 6360065554 and 9964080000

Voice/ Chat process for Freshers/ Experienced :- - Respond to tickets - answering phone calls from customers/replying via mail - responding to all customer concerns. Call/ WhatsApp - HR Priyanka @ 7037375529 Required Candidate profile Excellent English Communication skills Rotational shifts (24*7) - 9 hrs UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! Face to Face interview

**"One Application, Endless Possibilities in Call Center Jobs!** - JobShop has openings with top BPOs in Bangalore Apply once and get connected to the best. - Freshers and experienced professionals welcome. Start your call center career with the best pay and perks! 1) International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call SK Shagufta 6360065103 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 2). International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call SK Shagufta 6360065103 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 3) International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call SK Shagufta 6360065103 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 4). International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must Call Shagufta 6360065103 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters

Responsibility 1- Off-site Monitoring • To undertake off-site visits during different phases of study period, As per study plan conduct Initial Site Visit to train and guide site personnel. • To inspect pre-requisite as per protocol and ensure site is ready for the study, undertake routine monitoring visits at predetermined frequency as per study guideline. 2-Communication & Documentation • To communicate for Feasibility Assessment Questionnaire and fetch necessary detail for review from potential sites. • To take follow-up on routine basis with off-site nodal/in-charge, prepare visit reports (Pre-study Qualification Report, Site Initiation Visit report, Site Monitoring Visit Report, Site Closeout Visit Report) as per frequency with update of study trials and submit for review. • To procure pre-requisite documents (like calibration reports, agreements, etc) fromsites and vendor at the time of study start up and during the study. •To provide various data formats (Logs and form, Source data temples, recruitment trackers, Feasibility questionnaire etc.) to off-site team and ensure capturing/recording of data as per same. 3-Audits & Compliance • To review study related documents generated during the study in accordance with various SoPs/Protocol/Regulatory requirements. • To train/guide/mentor off-site team on study protocol/Regulatory aspects (GCP, Root Cause Analysis, updated regulatory requirements etc.) periodically. • To respond/comply to queries raised by internal (QA/QC) and external (Sponsor/Regulatory) auditors. • Any other task assigned by reporting authority.

*Candidates will be hired into Sales banking process (Kotak/RBL/HDFC/AU/Axis) * Should have good communication skills to handle customers on calls * Upselling banking products * Open to work from office * Earn huge incentives Barkha @ 8851644223 Required Candidate profile *12th pass out/UG/Graduate/Post graduate all can apply *Freshers & experienced both can apply *Salary 15k-25k CTC *Should be open to work for 6days working role *Fixed Day shift/Rotational Perks and benefits Unlimited Incentives + Fixed Day shift

Hiring for International BPO for Voice and Non Voice process Location : Mohali Salary : 26k CTC - 38k CTC - UG/Graduates both can apply - Immediate joiners only - Freshers and Experienced both can apply HR Khushbu: 91032 47535 HR SOHAM : 9352492579 Required Candidate profile Excellent communication skills are required in ENGLISH Candidate with Technical skills are highly appreciated Candidate having experience in international BPO can also apply Immediate joiners only Perks and benefits Cabs will be provided Medical benefits

HIRING ALERT We are hiring for CUSTOMER SERVICE / SALES / TECHNICAL SUPPORT / TRAVEL DOMAIN ETC SALARY RANGE : 3 LPA - 6.5 LPA Location : GURGAON / NOIDA REQUIREMETNS Excellent communication skills are requires Freshers and Experienced both can apply UG\Graduates both can apply Immediate joiners only FOR MORE INQUIRY , CONTACT US ON : HR SHRISHTI : 8079005766 HR BEENITA : 9622399891 FOR MORE UPDATES: https://whatsapp.com/channel/0029VaAGLUrHrDZglifOuz1a

Mega Hiring for Fresher/ Experienced !! * Handle customer queries, complaints * Provide appropriate solutions and alternatives. 5 days working with cab services Contact- HR Abhishek @ 9639871135 . Required Candidate profile Candidate must be comfortable for WORK FROM OFFICE Excellent English Communication required UG/Grad/PG Fresher/Exp. Rotational Shifts Immediate joiners only FACE 2 FACE round of interview . Perks and benefits 5.5 days working GREAT Incentives Cab Services EPF