Counselor

Overview
Position: Student Counsellor
Department: Admissions & Student Support
Working Hours: 10:00 AM – 6:30 PM (6 Days a Week)
Salary: As per industry standards + Incentives

Key Responsibilities:

• Handle walk-in and telephonic inquiries professionally and provide accurate information about courses, fees, and facilities.
• Convert leads into admissions by guiding students and parents through the admission process.
• Follow up with potential students through phone, WhatsApp, email, and SMS.
• Maintain proper records of inquiries, follow-ups, admissions, and feedback in the CRM or database.
• Counsel students on career prospects and help them choose the right course as per their interest and background.
• Coordinate with faculty and admin team for smooth onboarding of new students.
• Support marketing campaigns and participate in outreach activities such as seminars, school visits, and exhibitions.
• Address student grievances and provide emotional or academic support when needed.
• Maintain a professional, friendly, and approachable attitude with students and parents.
• Achieve monthly admission targets set by the management.

Key Requirements:

• Minimum 1 year of experience in student counselling, educational sales, or admissions (mandatory)
• Bachelor’s degree (Preferred in Education, Psychology, or related field)
• Prior experience in counselling, telecalling, or sales (education sector preferred)
• Strong communication skills in English and Hindi
• Basic computer knowledge (MS Office, Google Sheets)
• Positive attitude, team player, and goal-oriented mindset
• Freshers with good communication skills may also apply

If you are passionate about making a difference in people's lives and possess the necessary skills, we encourage you to apply for this rewarding opportunity as a Counselor.

Job Types: Full-time, Part-time, Permanent

Pay: ₹3,000.00 - ₹25,000.00 per month

Work Location: In person