councellor

Key Responsibilities:

• Sales & Membership Promotion:
• Engage actively with potential members to understand their fitness goals and promote the most suitable membership plans.
• Conduct one-on-one consultations to explain the benefits of joining Anytime Fitness and the various membership options available.
• Achieve and surpass individual sales targets, contributing to the overall sales goals of the gym.
• Customer Relationship Management:
• Build and maintain strong, long-lasting relationships with members and prospects to improve retention and encourage referrals.
• Handle member inquiries, provide information regarding memberships, services, and facilities.
• Maintain accurate and up-to-date member records in the CRM system.
• Lead Generation:
• Generate leads through calls, walk-ins, emails, and other promotional activities.
• Conduct facility tours for potential members, showcasing gym offerings and addressing their fitness needs.
• Administering Membership Processes:
• Assist with completing all necessary membership paperwork, including contract signing and payment processing.
• Ensure all documents are accurately completed and submitted on time.
• Collaboration & Team Support:
• Work closely with the Sales Manager and team members to develop and implement effective sales strategies and promotions.
• Participate in training sessions to continuously improve sales techniques and product knowledge.
• Customer Service & Problem Resolution:
• Address and resolve concerns or issues faced by members or prospects in a professional manner.
• Provide exceptional customer service and consistently strive to exceed expectations.

Key Requirements:

• Prior sales experience, preferably in the fitness, health, or wellness industry.
• Strong interpersonal, communication, and negotiation skills.
• Goal-oriented with a passion for delivering results.
• Ability to work under pressure and meet sales targets.
• Excellent organizational and time management skills.
• Proficient in basic computer applications and CRM systems.
• A positive attitude, self-motivated, and a collaborative team player.
• Basic computer knowledge required.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹26,000.00 per month

Benefits:

• Health insurance
• Paid time off

Work Location: In person