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0.0 - 5.0 years
0 - 3 Lacs
Navi Mumbai, Mumbai (All Areas)
Work from Office
• Manage and follow up on customer leads received through builder partner sites, ensuring timely engagement and conversion. • Assist homebuyers throughout the home loan journey from eligibility assessment and documentation to application submission. • Liaise effectively with banks and NBFCs to facilitate seamless loan sanctioning and disbursal processes. • Maintain up-to-date and accurate customer records using CRM systems for tracking and reporting. • Coordinate with builder sales teams to optimize lead flow and participate in on-site customer engagement activities. • Address customer queries promptly, resolve escalations efficiently, and ensure a high level of satisfaction throughout the loan process. • Identify and leverage opportunities for cross-selling financial products such as Loan Against Property (LAP), Balance Transfer, and Top-Up Loans.
Posted 3 days ago
3.0 - 4.0 years
8 - 10 Lacs
Bengaluru
Hybrid
PMO Lead performs coordination, information sharing, data collection, follow-ups, meeting documentation, report generation, stakeholder engagement tasks. PMO Lead plays a vital role in ensuring seamless collaboration across group IT, divisional IT, internal and external stakeholders. Key responsibilities Identifying Go-To Persons Determine the appropriate point of contact under divisional MIS managers (DMMs) for specific IT-related queries. Maintain a directory of key stakeholders for efficient communication Information Sharing & Documentation Manage a central MS Teams site/portal for document repository. Ensure proper access control and permissions for different stakeholders. Support knowledge management efforts by organizing and maintaining a central repository of documents and knowledge base. Maintain structured documentation list for the group and ensure ease of retrieval. Maintain and distribute central policies, frameworks, and guidance documents as /if needed. Coordination & Collaboration Coordinate and collaborate with divisional CIOs, MIS managers (DMMs), internal IT leads, vendors, audit and compliance teams and other stakeholders. Facilitate communication and coordinate with internal teams like IT shared services, SAP shared services, CISO, application support groups (ASG), and the central procurement committee (CITPC). Meeting Minutes & Reporting Ensure timely sharing of updates, decisions, and action items from meetings. Document discussions, decisions, and action points, issues from meetings and distribute them to relevant stakeholders. Prepare concise and structured minutes for distribution. Assist in developing /gathering periodic reports summarizing IT activities and project statuses. Follow-ups & Task Tracking Monitor pending tasks, maintain a tracker and ensure timely completion by responsible teams. Send reminders and follow-ups on action items from meetings. Issue Escalation & Attention Seeking Identify and escalate open items, unresolved issues, and critical action points for leadership attention. Ensure that concerns raised by various departments are addressed promptly. Data Collection & Analysis Gather required and relevant data from different departments to support group IT and group CDIO office. (need basis) Assist in analysing trends to support decision-making. Budget & Cost Tracking Assist in tracking IT budgets and expenditures, support financial planning for IT initiatives and projects. Help to collect data and report actual spend/cost versus budget. Center of Excellence Assist in building and developing Center of Excellence (CoE) Project management Manage departmental projects as project manager through various phases of project including initiation, planning, execution, monitor & control phase and closure phase. Plan and monitor milestone /critical activities, work breakdown structure, report risk/issues, progress, next steps to achieve successful completion of project assigned.
Posted 2 weeks ago
5.0 - 10.0 years
5 - 10 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Key Responsibilities: Project Coordination: Assist Transition Manager in developing and implementation of comprehensive transition plans by ensuring they are detailed with clear timelines, resource requirements and milestones across each workflow transition phase Assist with setting the right key performance indicators (KPIs) in alignment with standards to measure transition success and track progress against the plan Stakeholder Management: Organize and facilitate meetings, workshops, and status update sessions to ensure stakeholders are informed and engaged Coordinate with multiple stakeholders ensuring timely communication and seek feedback to enable continuous improvement Training and Knowledge sharing: Coordinate with Subject Matter Experts (SMEs) in collating the right and adequate content for effective training for transition Extend support in development of transition playbooks and update training material and other relevant resources, where needed Organize internal connects with SMEs, functional heads and learning team to align on training plan and content flow Schedule/calendarize training sessions and workshops for new employees to ensure they are equipped with the necessary skills and knowledge - Measure effectiveness of training programs, by seeking feedback from the business and the new employees. Subsequently, adjust content with SMEs to improve knowledge transition Documentation and Reporting Track and report progress of workflow transitions using project management tools and software, ensuring all tasks are completed on schedule Maintain comprehensive records of transition activities, including planning documents, meeting minutes, and progress reports Assist in the development of process maps, and standard operating procedures (SOPs), where necessary Risk Management identify potential risks and issues related to the transition and work with the Transition Manager to develop mitigation strategies Report risk factors and communicate proactively with stakeholders Required Qualifications: Bachelors Masters degree Business Management, Engineering, or related field Experience in Oil and Gas Industry is preferred Experience in technical area in an operating or a design engineering firm Proven experience in managing complex workflow processes or broad implementation projects, with a track record of successful outcomes Strong organizational and project management skills, with the ability to collaborate across diverse stakeholder groups to plan, execute, and oversee processes Excellent communication and collaboration abilities, with the capacity to work effectively with diverse teams Ability to handle multiple tasks and meet deadlines, demonstrating flexibility and adaptability Proficiency in using basic project management tools and software, such as Microsoft Project
Posted 3 weeks ago
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