Coordinator

Online Coordinator opputunity at ShiningAce!! We are seeking a highly organized and detail-oriented Coordinator to join our team at ShiningAce, a leading online tutoring platform. As a Coordinator, you'll play a critical role in ensuring the smooth operation of our platform, working closely with tutors, students, and other stakeholders to provide exceptional support and service. Key Responsibilities: Handling Inquiries : Contact new clients to gather their requirements. Class Scheduling and Management : Coordinate class schedules, including scheduling, rescheduling, and cancellations. Tutor and Student Support : Provide exceptional support to tutors and students, responding to inquiries and resolving issues in a timely and professional manner. Platform Maintenance : Assist with platform maintenance, including updating tutor profiles, managing course materials, and ensuring platform functionality. Communication and Collaboration : Collaborate with tutors, students, and other stakeholders to ensure seamless communication and issue resolution. Data Management : Manage and maintain accurate records, including student and tutor information, class schedules, and platform metrics. Requirements: Excellent Communication and Interpersonal Skills : Ability to communicate effectively with tutors, students, and other stakeholders. Strong Organizational and Time Management Skills : Ability to prioritize tasks, manage multiple projects, and meet deadlines. Technical Skills : Familiarity with online platforms, including learning management systems and video conferencing tools. Attention to Detail : Ability to maintain accurate records and ensure attention to detail in all aspects of the role. Flexibility and Adaptability : Ability to adapt to changing priorities and circumstances. Preferred Qualifications and Requirements: Bachelor's degree or Master's degree is mandatory. Laptop/Computer with a stable Broadband connection. Work experience of a minimum of 2 years. Freshers also can apply. Strong communication skills and fluency in English is a must. Basic to advanced computer literacy. What We Offer: Convenience: Provision to fully work from home Competitive Compensation and Benefits : Competitive salary Opportunities for Growth and Development : Opportunities for professional growth and development in a dynamic and innovative environment. Collaborative and Supportive Team : Collaborative and supportive team environment. How to Apply: If you're a highly organized and detail-oriented individual with excellent communication and interpersonal skills, we'd love to hear from you! Job Type: Full-time Pay: From ₹12,000.00 per month Benefits: Work from home Schedule: Evening shift Monday to Friday Weekend availability Work Location: Remote