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3 - 5 years
5 - 8 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of the role is to design, program, simulate and test the automation product or process to achieve the efficiency and effectiveness required. Do 1. Instrumental in understanding the software requirements and design of the product Analyze and understand the current technology architecture, system interdependencies and application stacks Formulate project plans by working with project management and outlining steps required to develop project and submit project plans to project management for approval Understand current operating procedures by consulting with users/partners/clients and reviewing project objectives on regular basis Contribute to the automation roadmap design and testing process improvements by researching on automation architectures and developing new automation solutions Improve and maintain the automation framework to be used horizontally across our technology stacks as well as build out reusable libraries across our business line verticals 2. Design and execute software developing and reporting Ensure the environment is ready for the execution process designing, test plans, developing test cases/scenarios/usage cases and executing these cases Development of technical specifications and plans and resolution of complex technical design issues Participate and conduct design activities with the development team relating to testing of the automation processes for both functional and non-functional requirements Implement, track, and report key metrics to assure full coverage of functional and non-functional requirements through automation Eliminates errors by owning the testing and validations of codes Track problems, resolutions, and bug fixes throughout the project and create a comprehensive database of defects and successful mitigation techniques Provide resolutions to problems by taking the initiative to use all available resources for research Design and implement automated testing tools when possible, and update tools as needed to ensure efficiency and accuracy Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Develop programs that run efficiently and adhere to WIPRO standards by using similar logic from existing applications, discussing best practices with team members, referencing text books and training manuals, documenting the code and by using accepted design patterns 3. Ensuring smooth flow of communication with customer internal stakeholders Work with Agile delivery teams to understand product vision and product backlogs; develop robust, scalable, and high quality test automation tests for functional, regression and performance testing Assist in creating acceptance criteria for user stories and generate a test automation backlog Collaborate with Development team to create/improve continuous deployment practices by developing strategies, formalizing processes and providing tools Work closely with business Subject Matter Experts to understand requirements for automation, then designs, builds and deploys the application using automations tools Ensure long term maintainability of the system by documenting projects according to WIPRO guidelines Ensure quality of communication by being clear and effective with test personnel, users, developers, and clients to facilitate quick resolution of problems and accurate documentation of successes Provide assistance to testers and supports personnel as needed to determine system problems Ability to perform backend/database programming for key projects. Stay up-to-date on industry standards and incorporate them appropriately. Design and implement automated testing tools when possible, and update tools as needed to ensure efficiency and accuracya Display No. Performance Parameter Measure 1. Automation Quality of design/ adherence to design Adherence to project plan Issue resolution and client escalation management Zero disruption/ error in deployment EWS on risks and deployment of mitigation measures 2. Documentation Complete documentation of automation process, test cases, debug data and performance review as per quality standards Mandatory Skills: Salesforce Service Cloud.
Posted 1 month ago
5 - 8 years
8 - 13 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of this role is to lead DevOps team to facilitate better coordination among operations, development and testing functions by automating and streamlining the integration and deployment processes Do Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications Design and define the overall DevOps architecture/ framework to for a project/ module delivery as per the client requirement Decide on the DevOps tool platform and which needs to be deployed aligned to the customers requirement Create a tool deployment model for validating, testing and monitoring performance and align or provision for resources accordingly Define manage the IT infrastructure as per the requirement of the supported software code Manage and drive the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, to testing, to staging, to release, configuration and monitoring Work with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptions Ensure on boarding application configuration from planning to release stage Integrate security in the entire dev-ops lifecycle to ensure no cyber risk and data privacy is maintained Provide customer support/ service on the DevOps tools Timely support internal external customers escalations on multiple platforms Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems Follow escalation matrix/ process as soon as a resolution gets complicated or isnt resolved Provide knowledge transfer, sharing best practices with the team and motivate Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Incase of performance issues, take necessary action with zero tolerance for will based performance issues Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment Monitoring 100% error free on boarding implementation 2. CSAT Manage service tools Troubleshoot queries Customer experience 3. Capability Building Team Management % trained on new age skills, Team attrition %, Employee satisfaction score Mandatory Skills: Jenkins. Experience: 5-8 Years.
Posted 1 month ago
3 - 5 years
5 - 7 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of this role is to work with Application teams and developers to facilitate better coordination amongst operations, development and testing functions by automating and streamlining the integration and deployment processes Do Align and focus on continuous integration (CI) and continuous deployment (CD) of technology in applications Plan and Execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, testing, staging, release, configuration and monitoring Manage the IT infrastructure as per the requirement of the supported software code On-board an application on the DevOps tool and configure it as per the clients need Create user access workflows and provide user access as per the defined process Build and engineer the DevOps tool as per the customization suggested by the client Collaborate with development staff to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure Leverage and use tools to automate testing deployment in a Dev-Ops environment Provide customer support/ service on the DevOps tools Timely support internal external customers on multiple platforms Resolution of the tickets raised on these tools to be addressed resolved within a specified TAT Ensure adequate resolution with customer satisfaction Follow escalation matrix/ process as soon as a resolution gets complicated or isnt resolved Troubleshoot and perform root cause analysis of critical/ repeatable issues Deliver No Performance Parameter Measure 1. Continuous Integration,Deployment Monitoring 100% error free on boarding implementation 2. CSAT Timely customer resolution as per TAT
Posted 1 month ago
5 - 8 years
7 - 10 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of this role is to work with Application teams and developers to facilitate better coordination amongst operations, development and testing functions by automating and streamlining the integration and deployment processes Do Align and focus on continuous integration (CI) and continuous deployment (CD) of technology in applications Plan and Execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, testing, staging, release, configuration and monitoring Manage the IT infrastructure as per the requirement of the supported software code On-board an application on the DevOps tool and configure it as per the clients need Create user access workflows and provide user access as per the defined process Build and engineer the DevOps tool as per the customization suggested by the client Collaborate with development staff to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure Leverage and use tools to automate testing deployment in a Dev-Ops environment Provide customer support/ service on the DevOps tools Timely support internal external customers on multiple platforms Resolution of the tickets raised on these tools to be addressed resolved within a specified TAT Ensure adequate resolution with customer satisfaction Follow escalation matrix/ process as soon as a resolution gets complicated or isnt resolved Troubleshoot and perform root cause analysis of critical/ repeatable issues Deliver No Performance Parameter Measure 1. Continuous Integration,Deployment Monitoring 100% error free on boarding implementation 2. CSAT Timely customer resolution as per TAT
Posted 1 month ago
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