Content Marketing Manager

Community Phone is building the best phone for communities in America. We are your hair salon s business phone, how your auto-body shop texts you, your local government agency s phone, and your mom s phone that she sometimes answers on her computer. We have more than 20,000 customers today, and intend to be the Square of phones.

Our team is ~80 people strong, across 15 countries. We are growing quickly, backed by Y Combinator . We are customer-obsessed to the core. When we had a major network outage, everyone from recruiters to engineers to marketers to customer support agents got on the phone with our customers. Our team exemplifies our purpose. Join us on our mission to make it as simple and intuitive as possible for people people in organizations within our communities to communicate.

first Content Marketing Manager

• Content Strategy

• • Define and evolve our content marketing roadmap across web, email, social, thought leadership, and more.
  • Build a system to consistently produce and scale high-impact content, from product launches to case studies to category-defining ideas.
    

• Editorial Execution

• • Write and edit compelling, high-quality content that clarifies our value, tells our story, and inspires our audience.
  • Translate complex product or industry concepts into accessible narratives for technical and non-technical audiences alike.
  • Ghostwrite for the CEO and other execs turning ideas into thought pieces, keynote outlines, and LinkedIn-ready content.
    

• Distribution SEO

• • Develop a smart distribution plan to get our content in front of the right people across channels and communities.
  • Own our organic content growth through modern SEO strategies, internal linking, and experimentation.
    

• Brand Voice Tone

• • Craft and maintain a clear, confident, and consistent voice across all touchpoints from blog to byline to billboard.
  • Build our content guidelines so anyone writing on our behalf sounds unmistakably like us.
• Analytics Optimization
• • Set KPIs, measure performance, and continuously refine our content based on data and feedback.
  • Know what works and double down on it.

• Have

  4 8 years

  of experience in B2B content marketing, ideally at a high-growth tech company.
• Can show a

  portfolio of thoughtful, strategic content

  you ve written blog posts, case studies, newsletters, and perhaps even scripts or decks.
• Know how to

  balance storytelling and strategy

  you think in brand and in pipeline.
• Are comfortable operating at

  both 30,000 ft and 3 inches

  you can set a vision and roll up your sleeves to get it done.
• Thrive in an

  early-stage environment

  : ambiguity energizes you, you are obsessed, and you default to action.
• Understand how to write

  for humans

  , not just algorithms but you still know your way around an H1 tag, search intent, google search console. And specifically, the humans that are our customers!

This isn t just another marketing seat it s a foundational hire. You ll play a pivotal role in defining how the world sees us. You ll shape our voice, grow our audience, and help position us as a category leader. And you ll do it alongside a team that values clarity, craft, and ambition. And at least at the start, you ll be reporting to our CEO directly.

Community Phone has a customer-obsessed culture. We are looking for team members who love our product and mission.

Beyond the job description, here are some traits members of our team share:

Curiosity

Efficiency Where it Counts

Bias Toward Action

Transparency

Founder Mindset

Caring Mentality