Job Description: Content Writer Role Details Position : Content Writer Location: Remote About SCRUT Automation Scrut Automation is an information security and compliance monitoring platform, aimed at helping small and medium cloud-native enterprises develop and maintain a robust security posture, and comply with various infosec standards such as SOC 2, ISO 27001, GDPR, and the like with ease. With the help of the Scrut platform, customers reduce their manual effort for security and compliance tasks by 70% and build real-time visibility of their security posture. Founded by IIT/ISB/McKinsey alumni, the founding team has over 15 years of combined Infosec experience. Scrut is built out of India for the world, with customers across India, APAC, North America, Europe and the Middle East. Scrut is backed by Lightspeed Ventures, MassMutual Ventures and Endiya Partners, along with prominent angels from the global SaaS community. About the Job: We re looking for a sharp, versatile, and B2B-savvy Content Marketing Writer with 3-4 years of experience crafting compelling, high-performing content for SaaS audiences. You ll play a key role in fueling our inbound engine by producing content that engages, educates, and converts, builds the brand, and establishes Scrut as a thought leader in the Infosec compliance space. This role requires strategic thinking, flawless execution, and a deep understanding of the B2B buyer journey. You should be able to take ownership of deliverables, produce work quickly and efficiently while integrating feedback at various stages, have a knack for experimenting with content formats and themes, and in planning future content based on audience responses. Responsibilities Own end-to-end content production : Write and edit blog posts, eBooks, case studies, whitepapers, landing pages, email sequences, video scripts, and newsletters, among other content marketing material. SEO-driven content creation : Use keyword research tools and SEO best practices to create optimized content that ranks and converts. Thought leadership and storytelling : Translate complex product and industry insights into clear, compelling narratives that position our brand as a category leader. Campaign support : Partner with the Demand Gen team to create content assets that support lead gen, nurture, and sales enablement. Content repurposing : Atomize long-form content into social snippets, infographics, and other formats to extend reach and lifecycle. Editorial excellence : Maintain brand voice, tone, and editorial guidelines across all assets. Performance-driven iteration : Track performance of published content and continuously refine strategy based on data and evolving SEO best practices.. Required Skills and Qualifications : Educational background in Communication/ Journalism. Proven ability to write long-form and short-form content across multiple formats and for different stages of the buyer s journey. Excellent communication skills, both written and oral. Sharp editing skills that ensure content is more engaging for the target audience. Strong attention to detail. Working understanding of SEO and content marketing strategy. Comfortable conducting interviews with Subject Matter Experts and turning technical topics into digestible content. Basic knowledge of keywords, meta tags, SEO and its implementation in writing. Experience in SaaS companies, followed by a publication, a brand team, or an agency, is preferred. Why should this job excite you? Opportunity to make an early impact on one of the most promising, high-growth SaaS startups in India A high-performing action-oriented team Immense exposure to the founders and the leadership Opportunity to shape the future of B2B SaaS Technology team with YOUR innovative ideas The competitive compensation package, benefits, and employee-friendly work culture

Job Title: Collection Specialist Job Overview: We are looking for a Collections Specialist who is responsible for managing billing, and collecting all the outstanding accounts receivables from customers. In addition, you will be responsible for resolving customer billing problems,reducing the amount of accounts receivables, and tracking and reporting account receivable regularly. About Us Scrut Automation is an information security and compliance monitoring platform, aimed at helping small and medium cloud-native enterprises develop and maintain a robust security posture, and comply with various infosec standards such as SOC 2, ISO 27001, GDPR, and the like with ease. With the help of the Scrut platform, customers reduce their manual effort for security and compliance tasks by 70%, and build real-time visibility of their security posture. Founded by IIT/ISB/McKinsey alumni, the founding team has over 15 years of combined Infosec experience. Scrut is built out of India for the world, with customers across India, APAC, North America, Europe and the Middle East. Scrut is backed by Lightspeed Ventures, MassMutual Ventures and Endiya Partners, along with prominent angels from the global SaaS community Job Responsibilities: Partner with the sales team and customer success teams for customers to understand the contract and project status, and issue invoices to customers based on their billing milestones. Proactively communicate with customers over phone, email and/or chat to collect outstanding balances. Collaborate with sales, finance and customer success teams to resolve billing issues Monitor accounts on a daily basis to identify outstanding account receivables, and take necessary actions in order to encourage timely payments. Review Weekly Aging Reports and collect customer payments in accordance with payment due dates Assist with ad-hoc projects as needed Assist with month-end, quarter-end and year-end closing duties Required Skill Sets: Fluent in English and Hindi, including written and conversational abilities. Experience with software / SaaS businesses is strongly preferred. 4-5 years of proven experience as a Collection Specialist or similar role with the responsibilities above required. Bachelors Degree or equivalent Documented track record of continuous learning in a related field, a plus. Excellent knowledge of billing procedures Knowledge of various collection techniques Working knowledge of MS Office, Google Workspace, Zoho Comfortable working with targets . Why should this job excite you? Opportunity to make an early impact on one of the most promising, high-growth SaaS startups in India Flat-hierarchy, performance-driven culture Rapid growth and learning opportunities Comprehensive medical insurance coverage A high-performing action-oriented team Competitive package, benefits and employee-friendly work culture Note : Due to a high volume of applications, only the shortlisted candidates will be contacted by the HR team. We appreciate your interest and effort.

Job Description: Customer Success Manager- APAC Role Details Position: Customer Success Manger Location: Bangalore Shift timings : 10am- 7pm IST About SCRUT Automation Scrut Automation is an information security and compliance monitoring platform, aimed at helping small and medium cloud-native enterprises develop and maintain a robust security posture, and comply with various infosec standards such as SOC 2, ISO 27001, GDPR, and the like with ease. With the help of the Scrut platform, customers reduce their manual effort for security and compliance tasks by 70%, and build real-time visibility of their security posture. Founded by IIT/ISB/McKinsey alumni, the founding team has over 15 years of combined Infosec experience. Scrut is built out of India for the world, with customers across India, APAC, North America, Europe and the Middle East. Scrut is backed by Lightspeed Ventures, MassMutual Ventures and Endiya Partners, along with prominent angels from the global SaaS community. Overview Of The Job Profile Business/ Customer Success Analyst will play a key role in driving Customer Success by nurturing customers in our rapidly growing business. The mission of Scrut Automation's Customer Success team is to transform our customer's compliance journey. Responsibilities Own Customer Life Cycle & Account Management – from Sales Handover, Oversee & Ensure smooth on-boarding, Consistent Engagement with(MBRs and QBRs) building a Relationship of Trust & Transparency. Onboard customers with Integration support and drive adoption of the product. Represent the voice of the customer and influence the product development roadmap. Empathise with every aspect of the customer experience, putting customer's needs first. Rely heavily on data and analytics to identify customers at risk and engage proactively to mitigate churn risk. Track programs to move towards Perfect 10 (10 on a scale of 10 in customer satisfaction) and to establish new capability. Become a product expert on Scrut Automation and how our platform can be used to improve security posture through our standard offerings (SOC2, ISO27001, PCI DSS, HIPAA, CCPA and GDPR). Requirements Bachelor's degree in Business, Operations Management or a related field. Have 2-5 years of experience in Customer Success or Account Management at a SaaS company. Have experience in the cybersecurity or compliance industry. Have clear and thoughtful communication skills, with a strong critical thinking ability. Problem-solving ability and customer-centric outlook. Be comfortable with talking through technical concepts with a technical audience. Have a keen ability to multitask. Have an outstanding work ethic and know when/how to ask for help when you need it. Why should this job excite you? Opportunity to make an early impact on one of the most promising, high-growth SaaS startups in India. A high-performing action-oriented team. Immense exposure to the founders and the leadership. Opportunity to shape the future of B2B SaaS Customer Success with YOUR innovative ideas. The competitive compensation package, benefits, and employee-friendly work culture. Note: Due to a high volume of applications, only the shortlisted candidates will be contacted by the HR team. We appreciate your interest and effort. Skills:- Customer Relationship Management (CRM), Customer Retention and Customer Success Show more Show less

Job Title: Administrative Assistant Location : Bangalore Job Responsibilities Act as office manager and utilise best practices and processes to manage day-to-day workplace operations. Be the official point of contact for any activities at the office Responsible for a variety of office management tasks in a dynamic and fast-paced working environment including facilities management, supplies inventory management and restocking, purchase order management, courier services, vendor management, and other tasks. Support cross-functional stakeholders to create the best employee experience. Keep abreast with the latest regulations around health and safety at the workplace. Coordinate office activities and operations to secure efficiency and compliance to company policies. Support budgeting and bookkeeping procedures Coordinate food services including catering and kitchen supplies. Lead all housekeeping and related activities as per required standards. Support the execution of corporate culture events including catering, setup, and entertainment. Responsible for general administrative duties and special projects with constantly changing priorities. Maintain and manage assets in the office like laptops, CCTV cameras, projector, TV etc Execute the employee engagement charter for the employees in partnership with the HR team Required Skill Sets 1-4 years of experience Excellent communication and stakeholder management skills Passionate about providing a superlative experience to employees Detail-oriented and effectively manages multiple tasks at hand "People person" with a strong awareness of others and thoughtful communication Mission Driven, with a sense of urgency Exhibits confidence while seeking improvement and valuing feedback Ability to be a great team member who can work in a collaborative environment with global teams in multiple time zones is critical. Calm, confident and professional during high stress situations Attention to detail, accuracy, and timeliness are a must. Ability to exercise good judgement when exposed to highly confidential information. Strong work ethic, professional work conduct, accountability, and integrity. Hands on experience with planning company events Power user of Microsoft Suite and ability to pick up new skills as we broaden our suite of tools. A bachelor’s degree is an advantage. About Us Scrut Automation is an information security and compliance monitoring platform, aimed at helping small and medium cloud-native enterprises develop and maintain a robust security posture, and comply with various infosec standards such as SOC 2, ISO 27001, GDPR, and the like with ease. With the help of the Scrut platform, customers reduce their manual effort for security and compliance tasks by 70%, and build real-time visibility of their security posture. Founded by IIT/ISB/McKinsey alumni, the founding team has over 15 years of combined Infosec experience. Scrut is built out of India for the world, with customers across India, APAC, North America, Europe and the Middle East. Scrut is backed by Lightspeed Ventures, MassMutual Ventures and Endiya Partners, along with prominent angels from the global SaaS community. Why should this job excite you? Flat-hierarchy, performance-driven culture Rapid growth and learning opportunities Comprehensive medical insurance coverage A high-performing action-oriented team Competitive package, benefits and employee-friendly work culture Show more Show less

About The Role The Software Development Engineer-I is the customer champion, providing expert technical guidance and resolution for intricate issues. They leverage deep product knowledge to diagnose and solve complex problems, while also serving as a critical partner in identifying and implementing customer-driven enhancements. This role thrives on both exceptional customer service and a passion for technical problem-solving, ultimately driving product improvement and a best-in-class customer experience. Advanced Product knowledge and Good problem-solving skills are required for this position. The support responsibilities described above will take up about 80% of the candidate’s time. In addition, the Software Development Engineer-II may be requested to engage in activities such as training or on-site support or to participate in company events such as product launches, at the request of the Product Support Manager. Responsibilities Customer Support: Diagnose and troubleshoot customer issues related to our Node.js application, leveraging your expertise in Express, React.js, DynamoDB/MongoDB, and AWS SQS. Effectively communicate technical solutions to customers in a clear and concise manner. Document customer issues and resolutions for future reference and knowledge sharing. Technical Expertise Analyse and debug complex technical problems within our Node.js application. Identify and fix bugs in a timely and efficient manner, ensuring code quality and stability. Collaborate with the development team to understand the codebase and implement solutions. Customer Enhancements Work closely with customers to understand their needs and translate them into actionable enhancement requests. Partner with the development team to prioritize, design, and implement customer-driven features. Stay up to date on the latest technologies and trends in the Node.js ecosystem and AWS services. Requirements Bachelor’s degree in Computer Science or related field. 1-2 years of experience as a Software Development Engineer or similar role Server-side development using NodeJS, React.js, DynamoDB Familiarity with NoSQL databases like DynamoDB or MongoDB. Experience with AWS services, CI/CD tools. Strong analytical and problem-solving skills. Excellent written and verbal communication skills. Ability to work independently and as part of a team. For candidates with a background in GRC, this role offers a unique opportunity to apply your knowledge in a fast-paced environment. About Us Scrut Automation is an information security and compliance monitoring platform, aimed at helping small and medium cloud-native enterprises develop and maintain a robust security posture, and comply with various infosec standards such as SOC 2, ISO 27001, GDPR, and the like with ease. With the help of the Scrut platform, customers reduce their manual effort for security and compliance tasks by 70% and build real-time visibility of their security posture. Founded by IIT/ISB/McKinsey alumni, the founding team has over 15 years of combined Infosec experience. Scrut is built out of India for the world, with customers across India, APAC, North America, Europe and the Middle East. Scrut is backed by Lightspeed Ventures, MassMutual Ventures and Endiya Partners, along with prominent angels from the global SaaS community. Why should this job excite you? Opportunity to make an early impact on one of the most promising, high-growth SaaS start-ups in India A flat-hierarchical, performance-driven culture Rapid growth and learning opportunity. Comprehensive medical insurance coverage A high-performing action-oriented team Immense exposure to the founders and the leadership Opportunity to shape the future of the B2B SaaS team with YOUR innovative ideas. The competitive compensation package, benefits, and employee-friendly work culture Note: Due to a high volume of applications, only the shortlisted candidates will be contacted by the HR team. We appreciate your interest and effort. Show more Show less

Job Description: Customer Success Manager- US (Remote) Role Details Position: Customer Success Manager- US Location: Remote Shift timings : 7pm- 4am IST About SCRUT Automation Scrut Automation is an information security and compliance monitoring platform, aimed at helping small and medium cloud-native enterprises develop and maintain a robust security posture, and comply with various infosec standards such as SOC 2, ISO 27001, GDPR, and the like with ease. With the help of the Scrut platform, customers reduce their manual effort for security and compliance tasks by 70%, and build real-time visibility of their security posture. Founded by IIT/ISB/McKinsey alumni, the founding team has over 15 years of combined Infosec experience. Scrut is built out of India for the world, with customers across India, APAC, North America, Europe and the Middle East. Scrut is backed by Lightspeed Ventures, MassMutual Ventures and Endiya Partners, along with prominent angels from the global SaaS community. Overview Of The Job Profile Business/ Customer Success Analyst will play a key role in driving Customer Success by nurturing customers in our rapidly growing business. The mission of Scrut Automation's Customer Success team is to transform our customer's compliance journey. Responsibilities Own Customer Life Cycle & Account Management – from Sales Handover, Oversee & Ensure smooth on-boarding, Consistent Engagement with(MBRs and QBRs) building a Relationship of Trust & Transparency Onboard customers with Integration support and drive adoption of the product Represent the voice of the customer and influence the product development roadmap Empathise with every aspect of the customer experience, putting customer's needs first Rely heavily on data and analytics to identify customers at risk and engage proactively to mitigate churn risk Track programs to move towards Perfect 10 (10 on a scale of 10 in customer satisfaction) and to establish new capability Become a product expert on Scrut Automation and how our platform can be used to improve security posture through our standard offerings (SOC2, ISO27001, PCI DSS, HIPAA, CCPA and GDPR) Requirements Bachelor's degree in Business, Operations Management or a related field. Have 2-4 years of experience in Customer Success or Account Management at a SaaS company Have experience in the cybersecurity or compliance industry Have clear and thoughtful communication skills, with a strong critical thinking ability Problem-solving ability and customer-centric outlook Be comfortable with talking through technical concepts with a technical audience Have a keen ability to multitask Have an outstanding work ethic and know when/how to ask for help when you need it Why should this job excite you? Opportunity to make an early impact on one of the most promising, high-growth SaaS startups in India A high-performing action-oriented team Immense exposure to the founders and the leadership Opportunity to shape the future of B2B SaaS Customer Success with YOUR innovative ideas The competitive compensation package, benefits, and employee-friendly work culture Note: Due to a high volume of applications, only the shortlisted candidates will be contacted by the HR team. We appreciate your interest and effort.