Consumer Retention Executive

1 - 5 years

1 - 5 Lacs

Posted:1 week ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Own and execute life cycle marketing strategies and outbound channels including goals, and a roadmap across channels.
  • Generate deep insights about customers that increase their retention and lead to
  • inventing new ways to delight and retain customers
  • Ownership of outbound channels and marketing programs via these, including
  • conceptualizing, building, executing , and analyzing retention programs, making
  • continuous improvements based on performance, trends, and insights via tests and optimization
  • Liaise with marketing team members to benchmark and leverage best practices and testing plans.
  • Excellent communication (verbal and written) and collaboration skills and present high-quality documents to leadership
  • Stellar problem solving and issue resolution skills with the ability to work effectively across stakeholders while maintaining quality and attention to detail
  • Demonstrate proficiency in technical troubleshooting of all product lines and
  • articulate relevant information and directions in an organized concise manner.

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