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5.0 - 9.0 years
0 Lacs
haryana
On-site
As an Analyst at AHEAD, you will be an essential member of the Managed Services team, providing daily system support for desktop hardware, operating systems, and applications. Your responsibilities will include troubleshooting system and end user problems, acting as the primary contact for customers, managing user accounts, and performing limited desktop maintenance. You will research and develop effective solutions in alignment with operational policies and information assurance requirements. Your daily tasks will involve taking client phone calls from the US and other countries, opening Incident or Request tickets, actively monitoring the ticket queue, and triaging and troubleshooting complex end user support issues. You will also be responsible for performing User Account Management (UAM) and Identity Access Management (IAM), escalating issues as needed, and investigating technical issues across a diverse range of datacenter and cloud technologies. To excel in this role, you should have at least 5 years of Help Desk/Service Desk experience, preferably at the enterprise level. Prior experience with G Suite / Google Workspace is mandatory. You must possess excellent troubleshooting and problem resolution skills, the ability to work independently when faced with new challenges, and the capability to determine the root cause of issues across various platforms. Proficiency in Windows 10/11 OS, Microsoft admin centers (365 Admin Center, Exchange Admin Center, Entra Admin Center, Intune Admin Center), and Azure Services (Privileged Identity Management, Azure Virtual Desktop, Compute Infrastructure) is essential. You should also have experience supporting Windows Server OS, Azure/M365, Partner Center, and other related technologies. In addition to technical skills, clear and concise communication, confidence in decision-making, and the ability to work with minimal guidance are key attributes for success in this role. Proficiency in English, both written and verbal, as well as the ability to understand technical documentation, are also required. At AHEAD, we prioritize diversity and inclusion, providing opportunities for growth through top-notch technologies, cross-department training, certifications, and continuous learning. Our comprehensive benefits package includes medical, dental, and vision insurance, 401(k), paid company holidays, parental and caregiver leave, and more. Join us at AHEAD to be part of a dynamic team that values diversity, innovation, and continuous development.,
Posted 1 day ago
2.0 - 6.0 years
0 Lacs
chennai, tamil nadu
On-site
The Securities & Derivatives Intmd Analyst position is an intermediate level role that involves processing orders and transactions from trading desks and branch offices in coordination with the Operations - Transaction Services team. The main objective of this position is to facilitate the clearance, settlement, and investigation of client securities and derivatives transactions. Responsibilities: - Experience in non-financial regulatory and tax reporting with subject matter expertise - Strong understanding of OTC derivatives and investment products - Proficiency in spoken and written English, with excellent presentation and communication skills - Knowledge of operational risks and control frameworks - Ability to utilize data analytics and QA tools, experience with automated QA testing frameworks is a plus - Experience in writing disclosures to Regulators and preparing monitoring KPIs & KRIs for regulatory and tax reporting - Participation in audit reviews, regulatory & tax reporting governance forums at local and/or global levels - Critical thinking skills and logical decision-making abilities - Leading discussions on control/risks with stakeholders and partners - Resolving issues related to global regulatory and tax reporting - Driving optimization of global process and control environment - Processing securities transactions, providing analytic input for traders, and aiding in the review of derivative products - Providing recommendations for process improvements using data analysis tools and professional judgment - Resolving settlement-related issues and escalating complex problems as needed - Participating in project implementations, including new products, services, and platform upgrades - Identifying policy gaps and formulating new policies to streamline trade flow processes - Monitoring and providing solutions to errors to minimize risks - Offering informal guidance and on-the-job training to new team members - Assessing risks in business decisions and ensuring compliance with laws, rules, and regulations Qualifications: - 2-5 years of relevant experience - Understanding of Treasury products, accounting, and regulatory policies - Clear and concise written and verbal communication skills Education: - Bachelors Degree/University degree or equivalent experience in Business, Accounting, or Finance *This job description offers a comprehensive overview of the role's responsibilities and requirements. Additional job-related duties may be assigned as needed.*,
Posted 2 days ago
5.0 - 9.0 years
0 Lacs
haryana
On-site
As an Analyst at AHEAD, you will be an integral part of the Managed Services team, providing essential system support for desktop hardware, operating systems, and applications. Your role will involve handling daily tasks such as installation, modifications, troubleshooting system and end-user issues, and serving as the primary point of contact for customers regarding monitoring and job scheduling within the customer environment. You will also be responsible for managing user accounts, performing limited desktop maintenance, conducting research, and developing effective solutions while considering operational policies and information assurance requirements. Your responsibilities will include taking client phone calls from the US and other countries, opening Incident or Request tickets, actively monitoring the ticket queue to identify, classify, and respond to incidents and requests proactively. Additionally, you will triage and troubleshoot complex end-user support issues, act as an escalation resource for Level 1 support, execute first attempts to resolve customer calls, troubleshoot end-user hardware, operating systems, and remote access, and investigate technical issues across various datacenter and cloud technologies. You will also handle User Account Management tasks, including the creation/deletion of user accounts, password resets, and group membership management. It is essential to adhere to existing best practice guides, Standard Operating Procedures, and work instructions, detailed note-taking of troubleshooting steps, and fulfilling administrative duties to support Service Desk operations effectively. To excel in this role, you should possess at least 5 years (preferably 6+) of Help Desk/Service Desk experience, particularly at the enterprise level. Prior experience with G Suite/Google Workspace is mandatory, along with excellent troubleshooting and problem resolution skills. You should be able to think and act independently when faced with new or undocumented issues, determine the root cause of issues across different platforms, and be adept with Microsoft admin centers such as 365 Admin Center, Exchange Admin Center, and InTune Admin Center. Additionally, a working knowledge of Azure Services like Privileged Identity Management (PIM) and Azure Virtual Desktop is required, along with expertise in supporting Windows Server OS, Azure/M365, Exchange, SharePoint, OneDrive, Teams, and more. Furthermore, you must be a clear and concise communicator, confident in your abilities, and capable of performing tasks with minimal guidance. Proficiency in English, both written and verbal, and the ability to understand technical documentation such as Knowledgebase Articles (KBAs) and Standard Operation Procedures (SOPs) are essential. Experience with ServiceNow or similar ITSM/Ticketing platforms is also preferred. AHEAD values diversity, inclusivity, and continuous learning. With benefits such as Medical, Dental, and Vision Insurance, 401(k) options, paid company holidays, time off, parental and caregiver leave, and more, AHEAD provides a supportive and enriching work environment. Join us in driving digital transformation and fostering a culture of innovation and empowerment.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
Aspect Ratio, a company established over two decades ago, aims to provide personalized and transparent analytics and data-driven solutions to enhance decision-making capabilities. By leveraging analytics effectively, Aspect Ratio has enabled global companies to optimize operational efficiencies through automated data management solutions seamlessly integrated into their existing frameworks. The company's diverse range of services encompasses Predictive Analytics and Forecasting, Process Automation, Rapid Prototyping, Automated data management solutions, and Distilling Insights from Data using Secondary Market Research. The current job opening is for a seasoned professional (with a minimum of 5-7 years of experience) to join the competitive intelligence team specializing in the Pharma sector. The role necessitates the candidate to be adept at handling various therapy areas such as Oncology, Neuroscience, Immunology, among others. Preference will be given to candidates with a shorter notice period, on notice period, or those available immediately. Qualifications include an MBA from a premier B-School, with prior work experience in the Pharma/Healthcare domain being mandatory. The ideal candidate should possess a minimum of 5-7 years of experience managing research and consulting projects within the pharma competitive intelligence domain. Key responsibilities for this role involve: - Generating reports to address business queries raised by clients. - Delivering impactful presentations. - Monitoring secondary data sources and news websites to compile relevant reports. - Conducting thorough secondary research and producing high-quality deliverables based on client requirements. - Undertaking projects like Industry Newsletters, Company Profiles, Competitive Benchmarking, Market Intelligence, Industry Analysis, Market Entry/Assessment/Sizing studies, among others. The primary responsibilities include: - Ensuring the delivery of high-quality and timely outputs by meticulously reviewing processes and results. - Juggling multiple workstreams concurrently. - Crafting compelling narratives and visualizations to influence business decisions positively. The desired skills for this position are: - Effective and articulate communication. - Exceptional verbal and written communication skills, with the ability to synthesize information into actionable insights. - Strong client engagement abilities - adept at interacting and fostering relationships with clients and team members. - Capacity to assimilate new information and relate it to the client's business context. - In-depth knowledge of data and sources, particularly within the pharma sector, is advantageous. - Proficiency in MS-PowerPoint and other presentation tools. - Familiarity with MS-Excel would be an added advantage.,
Posted 1 week ago
12.0 - 16.0 years
0 Lacs
chennai, tamil nadu
On-site
The Chief Information Security Office (CISO) at Citi is dedicated to safeguarding the company's clients, revenue, employees, and proprietary data through a comprehensive information security program. The CISO team is comprised of highly skilled professionals who ensure that information security is managed as a cohesive program aligned with modern control and architectural frameworks. As an Information Security Officer (ISO) for Markets at Citi, Vice President, you will play a crucial role in preventing, monitoring, and responding to information security breaches and cyber-attacks. Your responsibilities include ensuring the execution of information security directives and control programs in alignment with Citi's Information & Cybersecurity policy. You will serve as a cybersecurity subject matter expert for the Markets business, overseeing and managing information security activities, risks, and non-compliances. Collaborating with Markets Sr. ISOs and the wider CISO community, you will ensure adherence to Citi's Information & Cybersecurity Policy and Standards, provide guidance on security matters, and manage security incidents to protect corporate assets and reputation. Key Responsibilities: - Act as a Trusted Security Advisor, guiding business and technology teams on information security risks. - Assess risks in business decisions, safeguarding Citigroup's reputation and assets. - Ensure compliance with Information & Cybersecurity laws, rules, and regulations. - Drive the information security program and govern risk management activities. - Provide strategic risk guidance for projects, evaluating security controls and recommending corrective actions. - Manage security incidents to protect corporate assets and reputation. - Facilitate compliance with Information Security policies, standards, and regulations. - Conduct Information Security Assessments and ensure resolution of non-compliant items. - Communicate with employees, business, and technology management on IS related programs and risks. Qualifications: - 12+ years of experience in Information & Cybersecurity or related domains. - Strong understanding of information security domains and hands-on experience in application security risk assessments. - Knowledge of Application Vulnerability Assessments, source code scanning, and security controls. - Relevant IS/Cybersecurity certifications preferred. - Extensive knowledge of information security risk assessment methodologies and industry standards. - Demonstrated ability to work in a team, under pressure, and take ownership of issues. - Strong analytical, problem-solving, communication, and influencing skills. - Ability to manage multiple tasks, meet deadlines, and remain unbiased in a diverse environment. Educational Qualifications: - Bachelors degree required, Masters degree preferred. This role offers the opportunity to be part of a dynamic team dedicated to ensuring the security of Citi's information assets and maintaining compliance with cybersecurity standards. If you are a proactive individual with a passion for cybersecurity and risk management, we encourage you to apply for this challenging and rewarding position at Citi.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
haryana
On-site
The Fund Accounting Specialist position is an entry-level role that involves assisting in various fund valuation activities within the Operations - Transaction Services team. Your main responsibility will be to contribute to the calculation of daily and periodic Net Asset Valuations (NAVs) for funds and the subsequent distribution of associated unit prices. Your responsibilities will include completing tasks related to delivering accurate and timely valuations for specified clients, reviewing stock and cash reconciliations to ensure any exceptions do not impact the NAV, analyzing recurring exceptions to suggest improvements, ensuring accurate reflection of corporate actions on the NAV, collecting and analyzing relevant management information, contributing to team process development, aiding in resolving client queries promptly, and ensuring compliance with Service Level Agreements and deadlines. To be successful in this role, you should have 2-4 years of relevant experience in financial services, knowledge of financial market operations, accounting, and financial management basics, demonstrated understanding of accounting principles, familiarity with organizational policies, and strong written and verbal communication skills. Ideally, you should have a degree in BSc, B.Com, MBA, or CA. Possessing some or all of the desired skills mentioned in the qualifications section will be advantageous. This is a full-time position within the Fund Accounting job family under the Operations - Transaction Services group at Citi, an equal opportunity and affirmative action employer. If you require a reasonable accommodation to apply for a career opportunity at Citi due to a disability, please review the Accessibility at Citi information. Citi encourages all qualified and interested individuals to apply for career opportunities at Citigroup Inc. and its subsidiaries.,
Posted 1 week ago
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