5 Communication Specialist Jobs

AM/Manager - Internal Communication Role Overview: We are seeking a dynamic, organized, and personable individual to oversee the operations of the FK Experience Center at ETV. The ideal candidate will be responsible for maintaining the space, coordinating with various stakeholders, hosting guests, and ensuring the experience aligns with Flipkarts values and purpose. This role requires a proactive leader with excellent communication skills, a presentable appearance, and an extroverted personality to confidently host and emcee experience segments. Key Responsibilities: Oversee the day-to-day management and upkeep of the FK Experience Center, ensuring the space is well-maintained, clean, and visually appealing. Coordinate with security, facilities, and other relevant teams to ensure smooth operations and compliance with safety standards. Manage bookings and schedule visits or events at the Experience Center. Host and host guests at the center, providing engaging and informative experiences. Emcee and anchor all experience segments during events, ensuring a seamless flow and engaging the audience. Serve as a brand ambassador, embodying Flipkarts core values and purpose in all interactions. Coordinate with internal stakeholders to organize experience sessions and special events. Maintain AV equipment, data, and other technical aspects of the space, troubleshooting as needed. Collect feedback and insights to enhance the experience and track operational metrics. Upkeep of the Space: Regularly check and maintain the physical condition of the Experience Center. Ensure all branding materials, signage, and displays are updated and in order. Qualifications & Skills: Bachelor’s degree or equivalent qualification. Proven experience in event management, guest relations, or similar roles. Excellent communication and presentation skills. Extroverted personality with a confident and articulate demeanor. Strong organizational and multitasking abilities. Ability to work under pressure and handle multiple responsibilities. Presentable appearance and professional conduct. Knowledge of AV systems and technical equipment is a plus. Desired Attributes: Passionate about brand representation and customer experience. Proactive, self-motivated, and solution-oriented. Strong interpersonal skills and ability to engage diverse audiences.

Exp - 4- 6 Years Shift Timing - 12 PM - 9 PM ( Cab facility provided ) Location - Bangalore Role & responsibilities Monthly Management Business Review Coordination-Ensure recurring alignment with executive leaderships strategic priorities and key performance indicators. Stakeholder Management and Engagement- Maintain an established core list of participants (90%), including leaders and functional heads. Coordinate with additional (10%) rotating participants depending on evolving business topics or focus areas. Proactively engage with key stakeholders across departments to gather inputs and updates. Prepare the presentation deck, ensuring accuracy, consistency, and clarity of the content. Agenda Setting & Content Planning- Define and publish the meeting agenda in advance, aligned with strategic themes and current business priorities. Ensure timely identification of critical topics and data points to be included. Drive a structured, deadline-based drumbeat approach for content collection and review, ensuring all contributors adhere to timelines. Set and communicate key milestones to contributing teams, ensuring ample time for validation and rework. Act as the focal point for all content-related communications with the core preparation team Preferred candidate profile COMPETENCIES Exceptional communication and stakeholder management skills. Strong organizational and planning skills Familiarity with reporting tools and dashboards from Finance, Sales and product departments. Ability to synthesize complex information into concise executive-level communication. High attention to detail and a proactive approach to quality assurance. Comfortable working with senior leaders and cross-functional teams under tight deadlines. Data interpretation Strong ability to interpret and explain business KPIs such as Revenue, Margin, TERP, and Value TERP. Analytical thinking Uses a structured, logical approach to integrate numbers, trends, and qualitative insights into narratives. Technical capabilities- Expert functional/domain knowledge knowledge in SAP, MS Office, Access, SharePoint, Project Management Tools Ability to quickly adapt to new requirements Decision making skills High integrity and confidentiality Trusted to handle sensitive business data and executive-level discussions discreetly. Ability to identify problems, brainstorm and analyze answers, and implement the best solutions. Flexible to work in different time zones as per business requirements

Role Overview As the Marketing Communications Manager at EXL, you will lead the development and execution of strategic communication programs that engage, align, and inspire employees across the organization and help enhance the company's brand image and reputation, internally and externally. This role will act as a key partner to executive leadership, HR, and business units to deliver timely, consistent, and compelling messaging that reinforces company culture, drives employee engagement, manage employer branding initiatives to attract and retain top talent and enables strategic alignment with organizational goals. Principal Accountabilities Key Responsibilities: Strategic Communication Planning Design and implement an integrated internal communication strategy that supports business priorities, transformation agendas, and culture initiatives. Serve as a trusted advisor to executive leadership on communication planning, narrative framing, and change messaging. Curate leadership messages that inspire, engage, and connect employees to EXLs mission and goals. Translate complex business updates into clear, relevant, and motivating internal messaging. PR and Employer Branding: Develop and execute PR strategies to enhance the company's brand image and reputation. Create and manage employer branding initiatives to attract and retain top talent. Plan and execute external events for the India geo to promote the company's brand and engage with key stakeholders. Ensure brand consistency across all communication channels and materials. Create compelling messages and content that align with the company's strategic goals and resonate with the target audience. Campaign Management & Content Development Own the development of high-impact content (emails, intranet posts, videos, leadership blogs, newsletters, FAQs, town hall scripts, etc.). Craft tailored communication for key moments—business transformation, M&A, change programs, and leadership transitions. Ensure consistency of voice, tone, and brand across internal channels. Employee Engagement & Experience Drive initiatives that foster employee understanding of vision, values, and goals. Partner with HR to support DE&I, recognition programs, and leadership visibility. Champion storytelling efforts to showcase employee success, innovation, and impact. Creating and Managing Events: Develop and manage events that promote employee engagement and align with the company's strategic goals. This includes planning, organizing, and executing events such as town halls, workshops, and team-building activities. Collaborate with various departments to ensure events are well-coordinated and meet the needs of the organization and are well executed with external partners Monitor and evaluate the success of events, gathering feedback and making improvements for future events. Channel Management & Innovation Optimize use of internal communication platforms (intranet, Teams/Slack, Viva engage, email newsletters, digital signage) based on audience profiles to improve communication reach and effectiveness. Innovate and introduce new tools/formats (video, podcasts, interactive town halls) to enhance engagement. Implement and manage internal social platforms to create interactive and engaging content. Community creation and event management Plan and execute activities and events that foster a sense of community and align with the company's strategic goals. Plan and execute internal events that promote employee engagement and align with the company's strategic goals. Support businesses and functions on critical events and activities with content editing and experience creation. Monitor the performance of each activity, event, and content, and recommend improvements as required for enhanced reach and adoption of communication. Measurement & Continuous Improvement Define KPIs and feedback mechanisms to assess communication effectiveness (open rates, engagement scores, pulse surveys). Translate insights into actionable improvements in strategy and delivery. Key Leadership Skills & Competencies Exceptional written and verbal communication skills, with an ability to simplify, inspire, and engage. Strategic mindset with hands-on execution capability. Proven ability to work cross-functionally and influence without authority. Strong storytelling, content creation, and narrative development skills. Experience managing executive communications and sensitive messaging. High degree of discretion, emotional intelligence, and cultural sensitivity. Ability to connect with people to identify scope for value creation and build strong relationships with internal stakeholders. Willingness to work in shifts to ensure effective collaboration with global teams. Open to travel within India locations Qualifications 10 – 13 years of experience in internal or corporate communications in a global enterprise (B2B services or digital/tech experience preferred) Hands-on experience on managing events (internal and external), working with multiple stakeholders with an outcome-driven approach Proven experience working with C-level executives and driving organization-wide communications Proficiency in digital communication tools (SharePoint, Microsoft 365 suite, etc.). Experience of managing team and working with a project management approach Experience working with creative teams, video production, or internal branding. Bachelor’s degree in Communications, Journalism, Public Relations, or related field (Master’s preferred)

The Project Manager Communication Specialist will play a critical role in promoting organizational best practices, leading Information, Education & Communication (IEC) campaigns, driving strategic communication initiatives, and managing key events under Project Pragati . This position is responsible for strategic content development, documentation, stakeholder engagement, and government liaison to ensure effective implementation and dissemination of project outcomes. Key Responsibilities Program Implementation & Communications Document best practices through multimedia content (e.g., video documentaries, case studies, and print collateral) for dissemination at national and international platforms. Conceptualize and execute communication campaigns, including career and livelihood awareness initiatives under government schemes to increase open school enrollments. Plan and manage project-related events such as conferences, seminars, roundtable discussions, knowledge forums, training sessions, and field visits. Prepare comprehensive communication and outreach materials, including press briefs, newsletters, media content, and social media posts. Government Liaison Build and maintain strong working relationships with state-level government departments and officials. Represent the organization in official meetings, workshops, and initiatives to align project goals with state education policies. Facilitate collaboration with government bodies for effective program delivery and policy integration. Stakeholder Engagement Engage with educational institutions, NGOs, and community-based organizations to expand outreach and strengthen program visibility. Forge strategic partnerships to support the sustainability and scale of career awareness initiatives. Monitoring, Evaluation & Reporting Develop and maintain monitoring and evaluation frameworks to assess communication effectiveness and project performance. Generate periodic reports for internal teams and external stakeholders, highlighting key achievements, learnings, and recommendations. Social Media & Digital Communication Design and implement comprehensive social media strategies to increase digital engagement and visibility of government programs. Create and manage engaging content for various platforms; track analytics to optimize outreach. Support the development of campaigns for specific departmental initiatives and public awareness efforts. Qualifications and Experience Postgraduate degree in management, marketing, media & communication, or a related field. Minimum 5 years of experience in communications, public relations, or media management, preferably in the development or social sector. Proven track record in designing and implementing IEC campaigns and managing external communications. Key Competencies and Attributes Strong experience in developing and executing communication strategies across various media channels. Demonstrated ability to influence policy discussions and contribute to reform initiatives. Expertise in organizing knowledge-sharing forums and documenting outcomes for replication and scalability. Proficiency in data visualization and the creation of outcome-based dashboards. Excellent written and verbal communication skills in both English and Hindi. Strong interpersonal and stakeholder management capabilities. High proficiency in MS Office, internet-based tools, and social media platforms.

The Project Manager Communication Specialist will play a critical role in promoting organizational best practices, leading Information, Education & Communication (IEC) campaigns, driving strategic communication initiatives, and managing key events under Project Pragati . This position is responsible for strategic content development, documentation, stakeholder engagement, and government liaison to ensure effective implementation and dissemination of project outcomes. Key Responsibilities Program Implementation & Communications Document best practices through multimedia content (e.g., video documentaries, case studies, and print collateral) for dissemination at national and international platforms. Conceptualize and execute communication campaigns, including career and livelihood awareness initiatives under government schemes to increase open school enrollments. Plan and manage project-related events such as conferences, seminars, roundtable discussions, knowledge forums, training sessions, and field visits. Prepare comprehensive communication and outreach materials, including press briefs, newsletters, media content, and social media posts. Government Liaison Build and maintain strong working relationships with state-level government departments and officials. Represent the organization in official meetings, workshops, and initiatives to align project goals with state education policies. Facilitate collaboration with government bodies for effective program delivery and policy integration. Stakeholder Engagement Engage with educational institutions, NGOs, and community-based organizations to expand outreach and strengthen program visibility. Forge strategic partnerships to support the sustainability and scale of career awareness initiatives. Monitoring, Evaluation & Reporting Develop and maintain monitoring and evaluation frameworks to assess communication effectiveness and project performance. Generate periodic reports for internal teams and external stakeholders, highlighting key achievements, learnings, and recommendations. Social Media & Digital Communication Design and implement comprehensive social media strategies to increase digital engagement and visibility of government programs. Create and manage engaging content for various platforms; track analytics to optimize outreach. Support the development of campaigns for specific departmental initiatives and public awareness efforts. Qualifications and Experience Postgraduate degree in management, marketing, media & communication, or a related field. Minimum 5 years of experience in communications, public relations, or media management, preferably in the development or social sector. Proven track record in designing and implementing IEC campaigns and managing external communications. Key Competencies and Attributes Strong experience in developing and executing communication strategies across various media channels. Demonstrated ability to influence policy discussions and contribute to reform initiatives. Expertise in organizing knowledge-sharing forums and documenting outcomes for replication and scalability. Proficiency in data visualization and the creation of outcome-based dashboards. Excellent written and verbal communication skills in both English and Hindi. Strong interpersonal and stakeholder management capabilities. High proficiency in MS Office, internet-based tools, and social media platforms.