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Tata Capital
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Collections Executive - Retail MFB - Collections

Collections Executive - Retail MFB - Collections

Tata Capital

2 - 7 years

3 - 7 Lacs

Mumbai

Posted:2 weeks ago| Platform:

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Skills Required

banking operations financial services broking collections collections process github maven collection management customer service recovery amazon rds docker ansible amazon ec2 java git iam devops linux jenkins mysql aws finance amazon cloudwatch

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly motivated and experienced Collections Executive to join our team in Rajahmundry. The ideal candidate will have 2 to 7 years of experience driving the collection process of receivables across multiple sources, reducing total outstanding and associated average number of days while maintaining client partnerships.
Roles and Responsibility

Negotiate payment schedules with customers based on their current financial situation and debt obligations.

Track portfolio for specific buckets and control delinquency, focusing on non-starters and providing efficient customer service regarding collection issues.

Review account adjustments, resolve client discrepancies, and short payments, ensuring timely updates in customer account details.

Monitor and maintain customer account details for non-payments, delayed payments, and other irregularities, making necessary calls and adjustments.

Ensure compliance with all Audit/Regulatory bodies and company policies and procedures.

Coordinate with the agency''s tracing team to trace defaulters and assets, suggesting remedial actions.

Job

Graduate degree required.

Minimum 2 years of experience in collections or a related field.

Possess strong knowledge of banking operations, financial services, and broking.

Demonstrate excellent communication and negotiation skills.

Ability to work effectively in a fast-paced environment and meet deadlines.

Exhibit strong analytical and problem-solving skills.

Proficient in MS Office and other relevant software applications.

Additional Info
The selected candidate will be responsible for identifying defaulting accounts and investigating reasons for default while continuing to maintain a healthy relationship with the customer.

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Tata Capital

Financial Services

Mumbai Maharashtra

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Collections Executive - Retail MFB - Collections