Collections Agents

We are seeking enthusiastic and motivated Collections Agents to join our team in Chennai. The ideal candidate for this role is either a fresher or an individual with up to 1 year of experience in finance or lending operations. Strong communication skills in English and the local vernacular (Tamil preferred) are essential. This position offers an excellent opportunity to acquire practical experience in financial collections, customer negotiation, and recovery. As a Collections Agent, your responsibilities will include updating daily records and ensuring accurate maintenance of Excel/CRM entries. You will be required to escalate delinquent cases following internal protocols and maintain a professional demeanor when dealing with sensitive financial information. The qualifications we are looking for in potential candidates include a Graduate/Postgraduate degree in Commerce, Finance, or a related field (Preferably M.Com/MBA). A minimum of 1 year of experience in collections, finance operations, or relevant internships is preferred. Proficiency in verbal communication in both English and Tamil is required, and knowledge of any additional South Indian language would be considered a plus. The ability to handle challenging conversations and negotiate confidently is crucial for this role. Familiarity with Excel, Google Sheets, or basic CRM tools is an advantage. Candidates must be willing to work from our office as this is a Chennai-based role.,