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Tata Capital
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Collection Officer - Housing - EM

Collection Officer - Housing - EM

Tata Capital

2 - 7 years

4 - 7 Lacs

Visakhapatnam

Posted:1 week ago| Platform:

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Skills Required

financial inclusion auditing financial services broking collections kubernetes housing customer service sales docker ansible java git iam devops linux jenkins shell scripting mysql amazon cloudwatch github maven amazon rds amazon ec2 aws

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly motivated and experienced Collection Officer to join our team in Rajam - Cheepurupalli Road. The ideal candidate will have 2 to 7 years of experience in collections, preferably in the banking or financial services industry. Roles and Responsibility
Negotiate payment schedules with customers based on their current financial situation.
Track portfolio for specific buckets and control delinquency, focusing on non-starters.
Provide efficient customer service regarding collection issues and process refunds.
Monitor and maintain customer account details for non-payments, delayed payments, and irregularities.
Ensure compliance with all Audit / NHB / IRB regulations and company policies.
Identify defaulting accounts and investigate reasons for default while maintaining relationships with customers.

Job
Graduate or Master''s degree in any field.
Minimum 2 years of experience in collections, preferably in banking or financial services.
Possess strong knowledge of auditing, financial services, broking, and financial inclusion.
Demonstrate excellent communication and negotiation skills.
Ability to work effectively in a fast-paced environment and meet deadlines.
Strong analytical and problem-solving skills are essential.

Additional Info
The selected candidate will be required to make efforts to keep client partnerships intact.

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Tata Capital

Financial Services

Mumbai Maharashtra

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Collection Officer - Housing - EM