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Collection Officer - Housing - EM

Collection Officer - Housing - EM

Tata Capital

1 - 6 years

4 - 7 Lacs

Mumbai

Posted:2 weeks ago| Platform:

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Skills Required

customer service banking operations financial services broking collections housing collection management recovery sales docker ansible java git iam devops linux jenkins business growth mysql amazon cloudwatch github maven amazon rds amazon ec2 aws

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly motivated and experienced Collection Officer to join our team in Vellore, Anna Salai, and J Grades. The ideal candidate will have 1 to 6 years of experience in collections, financial services, or a related field. Roles and Responsibility
Negotiate payment schedules with customers to suit their current financial situation while satisfying the debt.
Track portfolio for specific buckets and control delinquency, focusing on non-starters.
Provide efficient customer service regarding collection issues, process refunds, and review account adjustments.
Monitor and maintain customer account details for non-payments, delayed payments, and other irregularities.
Ensure compliance with all Audit/NHB/IRB regulations and company policies.
Identify defaulting accounts and investigate reasons for default while maintaining a healthy relationship with the customer.

Job
Graduate or Master''s degree in any discipline.
Minimum 1 year of experience in collections, financial services, or a related field.
Possess strong knowledge of banking operations, financial services, and broking.
Demonstrate excellent communication and negotiation skills.
Ability to work in a fast-paced environment and meet deadlines is essential.
Strong analytical and problem-solving skills are required.

About Company
TATA CAPITAL LIMITED is a leading player in the banking industry, committed to providing exceptional customer service and driving business growth.

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Tata Capital

Financial Services

Mumbai Maharashtra

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Collection Officer - Housing - EM