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Collection Manager - Non X Flows - Housing

Collection Manager - Non X Flows - Housing

Tata Capital

2 - 7 years

10 - 14 Lacs

Mumbai

Posted:5 days ago| Platform:

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Skills Required

team management housing financial services broking collections rtd transmitters mri radiology sharepoint ultrasound javascript ct control valves thermocouple microsoft windows html instrumentation ct scan

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Collection Manager to join our team in Faridabad. The ideal candidate will have 2 to 7 years of experience in collections, with a strong background in managing non-X flows, housing, and collections. Roles and Responsibility
Manage collections for the assigned area, achieving targets on resolution, flows, credit cost, and roll rates.
Ensure timely updates in the system and report to stakeholders.
Resolve customer issues and complaints promptly, ensuring high customer satisfaction through personal visits.
Allocate work to field executives and ensure agencies perform as per defined SLAs.
Monitor trail/feedback and manage M Collect and Delinquency files.
Ensure adequate Feet on Street availability and obtain daily updates from collection executives and agencies.
Collaborate with X team members and other functions.
Ensure compliance with all Audit / NHB / IRB regulations and company policies.

Job
Graduate degree required.
Minimum 2 years of experience in collections, preferably in non-X flows, housing, or collections.
Possess strong knowledge of banking, financial services, and broking operations.
Demonstrate excellent communication and interpersonal skills.
Ability to work effectively in a fast-paced environment and meet deadlines is essential.
Strong analytical and problem-solving skills are necessary.
Experience in managing teams and collaborating with cross-functional teams is preferred.

Additional Info
The selected candidate will be responsible for achieving collection targets and ensuring adherence to SOPs and legal norms.

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Tata Capital

Financial Services

Mumbai Maharashtra

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Collection Manager - Non X Flows - Housing