Posted:4 weeks ago|
Platform:
Work from Office
Full Time
Job Description for the role of Collection Executive 1.Follow up with customers via calls, emails, and visits (if necessary) for overdue payments. 2.Maintain and update daily reports of payment collections and pending dues. 3.Investigate and resolve discrepancies related to invoices or billing issues 4.Negotiate payment plans and ensure commitments are met. 5.Collaborate with the accounts and sales teams to reconcile customer accounts. 6.Escalate problematic accounts to the senior management when necessary. 7.Maintain accurate records of communications and payment status. 8.Ensure collections are done in line with company credit policies and procedures. 9.Provide timely MIS reports on collection status and outstanding amounts.
Elxer Communications
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