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Collection Agent

2Kings Facilities & Technical Services Private Limited

1 - 5 years

0 Lacs

chennai tamil nadu

Posted:2 days ago| Platform: Shine logo

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Skills Required

customer service compliance documentation reporting

Work Mode

On-site

Job Type

Full Time

Job Description

You will be responsible for following up with defaulters through phone calls, SMS, or in-person visits. Your role will include maintaining accurate records of interactions, collections, and receipts, as well as submitting daily collection reports to the supervisor or branch office. It will be essential to ensure the timely deposit of collected amounts, whether cash, cheque, or online. In terms of customer service, you will need to resolve minor disputes professionally and escalate complex issues when necessary. It is crucial to adhere strictly to the company's recovery policies and ethical standards, ensuring customer data confidentiality and avoiding coercive practices. This is a full-time job that includes benefits such as health insurance and Provident Fund. The work schedule is during the day shift, with the primary work location being in person.,

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Collection Agent