67 Cloud Management Jobs - Page 3

APPLICATION DEVELOPER More than 4 years experience in Discovery / ITOM domain on ServiceNow platform. Very good implementation knowledge of ServiceNow Discovery, Service Mapping, Certificate Management, AI OPS Good understanding & hands on and AWS & Azure cloud Good to have knowledge and working experience of other ITOM modules like Event Management & Cloud Managment Good knowledge on configuring / troubleshooting skills on IT Infrastructure, Server, Network, Storage, Cloud and worked as a System / Platform administrator Good knowledge of middleware solutions such as IIS, WebLogic, Websphere, Apache Tomcat, etc Worked in a Datacenter environment as L3 / L4 support Technical knowledge of the following areas: Java, HTML, JavaScript, LDAP/Active Directory Working knowledge of configuration management, CMDB, methods and processes Excellent verbal and written communication skills, including polished presentation skills with the ability to deliver technical issues to both technical and non-technical audiences in a clear and understandable manner. Provide excellent customer service, leadership, communication, problem solving and decision-making skills. Nice to have Basic knowledge and awareness of various other modules like ITBM and security Must have flare for research, innovation and must be passionate to work on innovation topics

lead manage overall IT OPS infra app delivery & user support functions Expand offshore operation ie. app devlprs infra engineers end-user support specialists arch designers IT infra OS security tools app servers email sys laptop software hardware

Role Requirements & Capabilities CI/CD & Automation: Design, implement, and maintain CI/CD pipelines using tools like Jenkins, Azure DevOps and Argo CD. Automate build, test, and deployment processes to improve efficiency. Infrastructure as Code (IaC): Manage infrastructure using Terraform, Ansible. Ensure infrastructure is scalable, resilient, and version controlled. Cloud & Server Management: Deploy and manage applications on Azure, GCP, or on-prem servers. Optimize cloud costs and ensure security best practices. Containerization & Orchestration: Work with Docker and Kubernetes for containerized application deployment. Manage cluster scaling, networking, and security in K8s environments. Monitoring & Logging: Set up monitoring tools like Prometheus, ELK (Elasticsearch, Logstash, Kibana), Azure Monitor. Ensure proactive incident response with log analysis and alerting mechanisms. Security & Compliance: Implement security best practices in CI/CD, cloud, and server configurations. Manage role-based access controls (RBAC), secrets management, and vulnerability scanning. Scripting & Automation: Write scripts in Bash, Python, or Go for automation tasks. Optimize system performance through automated solutions. Required Skills Proficiency in CI/CD tools, Infrastructure as Code, cloud platforms, containerization, monitoring, and scripting. Preferred Skills Experience with Azure, GCP, Docker, Kubernetes, and security best practices.

Dear Candidate, We are seeking an API Gateway Engineer to manage authentication, routing, and scalability of cloud APIs. Key Responsibilities: Design and manage API gateways and proxies. Implement security policies and rate limiting. Monitor and analyze API traffic. Required Skills & Qualifications: Experience with AWS API Gateway, Apigee, or Kong. Familiar with OAuth2, JWT, and API analytics. Knowledge of API versioning and microservices. Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Srinivasa Reddy Kandi Delivery Manager Integra Technologies

Dear Candidate, We are hiring a Cloud SaaS Engineer to develop and support scalable SaaS applications running on cloud infrastructure. Key Responsibilities: Design multi-tenant architecture. Manage CI/CD and release pipelines. Monitor app performance and usage. Required Skills & Qualifications: Experience with SaaS app development in cloud environments. Familiar with container orchestration and API design. Knowledge of billing, user management, and scaling patterns. Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Kandi Srinivasa Reddy Delivery Manager Integra Technologies

Key Responsibilities: Cloud Management Vendor Management IT Administration Candidates preferred: Cloud Computing, IT Infrastructure, Servers, Networks, Storage, Virtualization, Cybersecurity, AWS, Azure, Google Cloud.

Job Summary: Manage IT infrastructure with focus on cloud solutions, vendor coordination, and IT operations. Ensure secure, scalable systems supporting business needs. Key Responsibilities: Manage cloud infrastructure (AWS, Azure). Handle vendor contracts and performance. Oversee IT systems, networks, and security. Implement IT policies and ensure compliance. Regards Palak keshri 6269662550

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: AWS Cloud Management. Experience8-10 Years.

ServiceNow Architect - ITOM Exp level - 10 years and above Location Coimbatore / Hyderabad / Remote Summary : We are seeking a highly skilled ServiceNow Architect specializing in IT Operations Management (ITOM) with at least 10 years of experience to join our dynamic team. The ideal candidate should have extensive hands-on experience in designing and implementing ServiceNow ITOM solutions, demonstrating deep technical expertise and leadership in ServiceNow platform capabilities. Responsibilities : - Lead the design and architecture of ServiceNow ITOM solutions, including Discovery, Service Mapping, Event Management, and Cloud Management. - Collaborate with stakeholders to gather requirements, understand business needs, and translate them into technical solutions within the ServiceNow platform. - Develop and implement best practices for configuring and customizing ServiceNow ITOM applications to meet organizational requirements. - Provide technical leadership and guidance to development teams, ensuring adherence to architectural standards and best practices. - Conduct workshops, training sessions, and knowledge sharing activities related to ServiceNow ITOM for both technical and non-technical stakeholders. - Act as a subject matter expert (SME) on ServiceNow ITOM capabilities, staying updated with the latest platform enhancements and industry trends. - Drive continuous improvement efforts in ServiceNow ITOM implementations, optimizing processes and enhancing operational efficiency. Requirements : - Bachelor's degree in Computer Science, Information Technology, or related field; advanced degree preferred. - Minimum of 10 years of experience working with ServiceNow platform, with a focus on IT Operations Management (ITOM). - Proven experience in architecting, designing, and implementing ServiceNow ITOM solutions, including Discovery, Service Mapping, and Event Management. - Strong understanding of cloud technologies and experience with ServiceNow Cloud Management would be advantageous. - Excellent communication skills with the ability to effectively interact with technical and non-technical stakeholders at all levels. - ServiceNow certifications such as Certified Implementation Specialist (CIS) in ITSM and ITOM are highly desirable. - Ability to work independently and as part of a team, handling multiple projects simultaneously in a fast-paced environment. - Flexibility to work onsite at Coimbatore or Hyderabad or remotely, as per project requirements. Apply Insights Follow-up Save this job for future reference Did you find something suspiciousReport Here! Hide This Job Click here to hide this job for you. You can also choose to hide all the jobs from the recruiter.

Job Title ServiceNow Architect. Job Summary : We are seeking a highly skilled ServiceNow Architect with expertise in IT Operations Management (ITOM) or IT Asset Management (ITAM) to design, implement, and optimize ServiceNow solutions. The ideal candidate will work closely with stakeholders to define requirements, create scalable architectures, and drive automation for IT services and asset management. Key Responsibilities : Solution Architecture & DesignDesign and implement scalable, secure, and efficient ServiceNow solutions aligned with business needs. ITOM/ITAM ExpertiseDevelop and enhance CMDB, Discovery, Event Management, Orchestration, Asset Management, and Software License Management processes. Integration & AutomationIntegrate ServiceNow with third-party applications, cloud platforms, and enterprise systems using APIs, MID servers, and automation tools. Governance & Best PracticesDefine standards for configuration, development, and deployment to maintain performance, compliance, and security. Stakeholder CollaborationWork with IT teams, business units, and leadership to gather requirements, develop roadmaps, and ensure alignment with organizational goals. Customization & DevelopmentLead scripting, UI policies, workflows, and business rules development to enhance ServiceNow capabilities. Performance OptimizationMonitor and improve system performance, ensuring high availability and efficient data management. Training & DocumentationProvide guidance to developers and administrators, create documentation, and conduct training sessions as needed. Required Skills & Qualifications :- 5+ years of ServiceNow experience, with a focus on ITOM or ITAM.- Strong understanding of ServiceNow CMDB, Discovery, Event Management, Orchestration, Asset Management, and SAM.- Experience integrating ServiceNow with cloud platforms (AWS, Azure, GCP), monitoring tools, and ITSM solutions.- Expertise in JavaScript, REST/SOAP APIs, Web Services, and Flow Designer.- Strong knowledge of ITIL, ITSM, and industry best practices.- ServiceNow Certified System Administrator (CSA) required; CIS-ITOM, CIS-ITAM, or ServiceNow Architect certifications preferred.- Hands-on experience with MID Server deployment and Service Graph Connectors.- Excellent problem-solving, communication, and stakeholder management skills. Preferred Qualifications :- Experience with AIOps, Predictive Intelligence, and Cloud Management within ServiceNow.- Familiarity with hardware/software asset lifecycle management and procurement workflows.- Background in enterprise IT environments with experience in networking, security, and infrastructure. Why Join Us .- Opportunity to work on cutting-edge ServiceNow implementations.- Collaborative and innovative work environment.- Competitive salary, benefits, and career growth opportunities.ApplyInsightsFollow-upSave this job for future referenceDid you find something suspiciousReport Here! Hide This JobClick here to hide this job for you. You can also choose to hide all the jobs from the recruiter.

Dear Candidate, We are hiring a Cloud Solutions Consultant to guide clients through cloud adoption and digital transformation initiatives. Key Responsibilities: Advise on cloud architecture and migration. Translate business needs into technical solutions. Conduct workshops and training sessions. Required Skills & Qualifications: Strong client-facing communication skills. Broad cloud knowledge (AWS/Azure/GCP). Experience across multiple industries is a plus. Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Kandi Srinivasa Reddy Delivery Manager Integra Technologies

About The Role Role Purpose The purpose of this role is to analyse, identify, rectify & recommend specific improvement measures that help in the security posture of the organization by protecting the sensitive information ? Do Ensuring customer centricity by providing apt cybersecurity Monitoring and safeguarding the log sources and security access Planning for disaster recovery in the event of any security breaches Monitor for attacks, intrusions and unusual, unauthorized or illegal activity Performs moderately complex log reviews and forensic analysis to identify unauthorized or unacceptable access to data or systems Conduct security assessments, risk analysis and root cause analysis of security incidents Handling incidents escalated by the L1 team in 24x7 rotational shifts Use advanced analytics tools to determine emerging threat patterns and vulnerabilities Completing all tactical security operations tasks associated with this engagement. Analyses all the attacks and come up with remedial attack analysis Conduct detailed analysis of incidents and create reports and dashboards Stakeholder coordination & audit assistance Liaise with stakeholders in relation to cyber security issues and provide future recommendations Maintain an information security risk register and assist with internal and external audits relating to information security Assist with the creation, maintenance and delivery of cyber security awareness training for colleagues Advice and guidance to employees on issues such as spam and unwanted or malicious emails ? Deliver No. Performance Parameter Measure 1. Customer centricity Timely security breach solutioning to end users, Internal stakeholders & external customers experience 2. Process Adherence Adherence to SLA’s (90-95%), response time and resolution time TAT ? ? Mandatory Skills: AWS Cloud Management. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wells Fargo is seeking a Infrastructure Engineer. In this role, you will: Support initiatives that deliver workable end to end infrastructure solutions Participate in test planning and execution Communicate with end users to provide timely and accurate information and status updates Design, build, enhance and integrate the infrastructure required to support various platforms and our business portfolio Troubleshoot and resolve tickets during implementation of store networks Troubleshoot and resolve first level network and wireless issues Present recommendations for resolving ticket requests, and exercise some independent judgment while developing understanding of the process, policies and risk controls Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Interact with internal customers Required Qualifications: 2+ years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Experience in IT Infrastructure Engineering 1+ years of experience with a Cloud Management Platform such as VMWare Aria suite (VRA, vROPS, vRLI and vRO) and/or Nutanix components (Calm and Prism) 1+ years of experience with scripting and development using languages such as Shell, Python or PowerShell Experience with common infrastructure automation platforms such as Ansible, Terraform, or Packer 1+ years of experience with GitHub, Jenkins usage and integrations 1+ years of experience with complex application solution design and oversight and mentoring of teams of developers/engineers 1+ years of experience working across multiple technology domains whether infrastructure, application development, cloud, or middleware hands-on experience with VMware Cloud Foundation (VCF) and Aria Suite (Operations, Automation, Cost). knowledge of RHEL & Windows Server platforms, Active Directory, Good in Ansible for configuration management and automation. experience with Harness or equivalent CI/CD orchestration tools. any one of Strong scripting skills (PowerShell, Python, Bash). Solid understanding of networking, Firewall, storage, and virtualization principles. Experience with Splunk alerting & monitoring, performance tuning, and capacity planning. Excellent troubleshooting, communication, and problem solving skills. Familiarity with regulatory and compliance requirements related to Distributed Infrastructure management, Data Protection, and Cyber Resiliency Experience with infrastructure engineering and platform management for platforms such as RedHat, Windows, Converged, Hyper-Converged, Virtualization, Experience with GitHub, Jenkins usage and integrations Experience with business process engineering, optimization, and orchestration Experience with designing and enabling highly complex risk management capabilities such as rebuild/repave, data protection, and recovery Job Expectations: Adhere to and/or refine the Platform Architecture and develop/oversee the accomplishment of both functional and non-functional requirements for Compute and Storage products and services. Partner with, engage and influence architects and experienced engineers to incorporate modern strategies, while understanding next generation domain architecture to drive towards target architecture. Participate in the creation and implementation of a technology framework for DevOps and CI/CD and providing strong technical expertise to application development teams, operations & site reliability teams, and senior technology management. Responsible for being a technical innovator and strategic thought leader for CI/CD pipeline technology and engineering discipline Review and analyze solutions for security, secrets management and secure coding practices Design, code, test, debug and document programs using Agile development practices Maintains knowledge in areas of SRE like Observability, Automation, Reliability, Resiliency, Scalability, Configuration Management & Actionable, Data Driven insights. Act as a key transformation agent to help the team learn and develop DevOps capabilities and advance the team through a defined DevOps maturity model.. Develops standards and best practices and for engineering complex, large-scale technology solutions to address highly complex and typically cross-organizational issues, while maintaining broad knowledge of other technology engineering disciplines and partnering with other key experts. Collaborate and consult with peers, colleagues and managers to drive design and code reviews focused on solution requirements. Evaluate new products to get key outcomes where necessary, as well as re-evaluate new ways of using existing capabilities.

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Java Enterprise Edition Good to have skills : NA Educational Qualification : 15 years of full time education Project Role :Application Developer Project Role Description :Design, build and configure applications to meet business process and application requirements. Must have Skills :Java Enterprise EditionGood to Have Skills :Job Requirements :Key Responsibilities :Understand the Requirement very clearly and develop design documents and Technical specification. Analyze, build, test and debug existing and new programs to support the customization of the System Engineering software. Willing to get cross trained in PLM domain Technical Experience :Proficiency in Linux and Windows server administration, database management e.g., SQL, Oracle , networking e.g., TCP IP, DNS, DHCP , and load balancing e.g., HAProxy, F5 . Problem-Solving:Strong troubleshooting skills with the ability to resolve complex infrastructure issues efficiently.Cloud management:Should have the knowledge on Cloud management any one of service provider like AWS, Azure .Write installation, operation, and technical migration guides about infrastructure.Professional Attributes :Strong background in Linux and Windows environments, database management, networking, Java Script and load balancing and knowledge on Cloud management any vendor like AWS, Azure .Linux and Windows Systems:Administration and support Linux Windows servers.Educational Qualification:15 years of full time educationAdditional Information :3DEXPERIENCE Installation and Configuration On Premise and On Cloud Qualifications 15 years of full time education

Project Role : Cloud Platform Architect Project Role Description : Oversee application architecture and deployment in cloud platform environments -- including public cloud, private cloud and hybrid cloud. This can include cloud adoption plans, cloud application design, and cloud management and monitoring. Must have skills : Manufacturing Operations Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Cloud Platform Architect, you will oversee application architecture and deployment in cloud platform environments -- including public cloud, private cloud, and hybrid cloud. This can include cloud adoption plans, cloud application design, and cloud management and monitoring. You will be responsible for ensuring the successful implementation and optimization of cloud solutions to meet business needs and objectives. Your role will involve collaborating with cross-functional teams and stakeholders to drive cloud initiatives and provide technical expertise in cloud technologies and best practices. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Expected to provide solutions to problems that apply across multiple teams. Collaborate with stakeholders to define cloud adoption strategies and roadmaps. Design and architect cloud-based solutions that align with business requirements and industry best practices. Lead the implementation and deployment of cloud solutions, ensuring scalability, reliability, and security. Provide technical guidance and support to development teams in the design and implementation of cloud-native applications. Evaluate and recommend cloud technologies, tools, and services to optimize performance and cost-efficiency. Develop and maintain cloud governance frameworks, policies, and procedures. Monitor and analyze cloud infrastructure and application performance, identifying areas for improvement and implementing optimizations. Stay up-to-date with the latest trends and advancements in cloud technologies, sharing knowledge and insights with the team. Collaborate with cross-functional teams to troubleshoot and resolve complex technical issues. Contribute to the continuous improvement of cloud architecture and processes. Mentor and coach junior team members, fostering their professional growth and development. Professional & Technical Skills: Must To Have Skills:Proficiency in Manufacturing Operations. Strong understanding of cloud computing concepts, architectures, and services. Experience with cloud platforms such as AWS, Azure, or Google Cloud. Knowledge of cloud security best practices and compliance standards. Hands-on experience with cloud infrastructure provisioning, configuration, and management. Familiarity with containerization technologies such as Docker and Kubernetes. Experience with infrastructure-as-code tools like Terraform or CloudFormation. Excellent problem-solving and analytical skills. Additional Information: The candidate should have a minimum of 12 years of experience in Manufacturing Operations. This position is based in Noida. A 15 years full-time education is required. Qualifications 15 years full time education

Handle architectural role in ServiceNow area. Analyse current technologies used within the target project and determine ways to improve by implementing ServiceNow and its architecture Provide technical consultation to our clients in terms of using ServiceNow best practices for implementations and ongoing operations Lead and govern end-to-end ServiceNow implementations, migrations, transformation projects using onshore, offshore and nearshore models Establish enterprise wide best-practices and IT thought leadership in Service Management, Service Integration and Management, Intelligent Automation Platform and Robotic Process Automation Implement complex ServiceNow solutions for our clients in all applications/modules such as TSM Pro, ITSM Pro, HRSD, ITOM Pro, SAM Pro, HAM Pro, ITBM Pro, Security Operations, GRC, FSM Pro or CSM Pro Lead & investigate complex technical issues and review code as required Account for possible project challenges on constraints including, risks, time, resources and scope Work closely with project management teams to successfully monitor technical progress of ServiceNow implementations and maintenance/administration tasks Design ServiceNow technical solutions and also provide detailed specifications for those proposed solutions Provide expert guidance for best practices related to ServiceNow administration Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 10+ years of IT experience with proven ServiceNow Product knowledge 3+ years of experience as a ServiceNow Solution/Technical Architecture with implementing SaaS/PaaS Solution on specific cloud architecture Experience in multiple end-to-end ServiceNow implementations across all modules – TSM Pro, ITSM Pro, HRSD, ITOM Pro, SAM Pro, HAM Pro, ITBM Pro, Security Operations, GRC, FSM Pro or CSM Pro Strong experience in integrating ServiceNow to several other applications using SOAP/REST. Preferred to have experience working with ServiceNow to ServiceNow and ServiceNow to Remedy ebondings or any other Products of similar nature Mandatory ServiceNow certifications – Certified System Administrator, Certified Application Developer, Implementation Specialist in 2 or more of these modules – ITSM/HRSD/CSM/FSM/ITBM/Discovery/Service Mapping/GRC/SIR/PPM/Cloud Management Preferred technical and professional experience Relationship building with business and customers Active listening, negotiation, problem solving Team building

Handle architectural role in ServiceNow area. Analyse current technologies used within the target project and determine ways to improve by implementing ServiceNow and its architecture Provide technical consultation to our clients in terms of using ServiceNow best practices for implementations and ongoing operations Lead and govern end-to-end ServiceNow implementations, migrations, transformation projects using onshore, offshore and nearshore models Establish enterprise wide best-practices and IT thought leadership in Service Management, Service Integration and Management, Intelligent Automation Platform and Robotic Process Automation Implement complex ServiceNow solutions for our clients in all applications/modules such as TSM Pro, ITSM Pro, HRSD, ITOM Pro, SAM Pro, HAM Pro, ITBM Pro, Security Operations, GRC, FSM Pro or CSM Pro Lead & investigate complex technical issues and review code as required Account for possible project challenges on constraints including, risks, time, resources and scope Work closely with project management teams to successfully monitor technical progress of ServiceNow implementations and maintenance/administration tasks Design ServiceNow technical solutions and also provide detailed specifications for those proposed solutions Provide expert guidance for best practices related to ServiceNow administration Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 10+ years of IT experience with proven ServiceNow Product knowledge 3+ years of experience as a ServiceNow Solution/Technical Architecture with implementing SaaS/PaaS Solution on specific cloud architecture Experience in multiple end-to-end ServiceNow implementations across all modules – TSM Pro, ITSM Pro, HRSD, ITOM Pro, SAM Pro, HAM Pro, ITBM Pro, Security Operations, GRC, FSM Pro or CSM Pro Strong experience in integrating ServiceNow to several other applications using SOAP/REST. Preferred to have experience working with ServiceNow to ServiceNow and ServiceNow to Remedy ebondings or any other Products of similar nature Mandatory ServiceNow certifications – Certified System Administrator, Certified Application Developer, Implementation Specialist in 2 or more of these modules – ITSM/HRSD/CSM/FSM/ITBM/Discovery/Service Mapping/GRC/SIR/PPM/Cloud Management Preferred technical and professional experience Relationship building with business and customers Active listening, negotiation, problem solving Team building