Clinic Reception and Admin

We are seeking a professional, detail-oriented, and friendly individual to join our team as a Clinic Receptionist and Administrator. This dual-role position requires strong communication skills, excellent organizational abilities, and the capacity to manage both front-desk responsibilities and administrative tasks to ensure smooth daily operations at the clinic.

Key Responsibilities:

Reception Duties (Patient & Appointment Management):

• Greet patients empathetically and assist them in check-in.
• Register new patients and update existing records in excel.
• Answer and direct phone calls; respond to emails and inquiries.
• Schedule, confirm, and manage patient appointments.
• Manage the waiting area and ensure it remains tidy and welcoming.
• Manage payment collection.

Administrative Duties:

• Maintain accurate and up-to-date patient records using excel.
• Prepare daily reports, billing statements, and other clinic documentation.
• Order and maintain inventory of office and medical supplies.
• Manage patient flow and inform Doctor of any delays.
• Assist patient in getting google/linkedin/Instagram etc reviews.

Required Qualifications:

• Fresh Graduate or Graduate with 1-2 years of experience in a healthcare or customer service role.
• Proficiency in Microsoft Office.
• Strong organizational and multitasking skills.
• Excellent interpersonal and communication abilities.
• Ability to handle sensitive information with confidentiality.

Preferred Qualifications:

• Prior experience in a medical office or clinical setting.
• Familiarity with medical terminology and billing processes.
• Previous experience certificate.

Working Hours

Monday to Saturday. 10.00 Am - 7.00 PM

Job Type: Full-time

Pay: ₹8,000.00 - ₹15,000.00 per month

Language:

• English (Preferred)

Location:

• Mohali, Punjab (Preferred)

Work Location: In person