Client Support Associate - UK Brand

Job Title: Client Support Associate (UK Process)
Location: Vaishali Nagar, Jaipur
Type: Full-time | Permanent | Immediate Joiners Preferred
Note: Excellent verbal & written communication skills in English

We are one of the leading tile companies in the UK, looking to expand our dynamic team with a Client Support Associate to handle our UK-based operations. If you are passionate about customer support, enjoy problem-solving, and can thrive in a fast-paced environment, we would love to hear from you.

Key Responsibilities:

• Manage customer inquiries through email, phone, and chat
• Provide exceptional after-sales support and ensure customer satisfaction
• Handle order-related queries, delivery coordination, and issue resolution
• Maintain clear communication and a professional tone at all times
• Collaborate with internal teams to ensure smooth service delivery
• Take ownership of assigned tasks and deliver independently

Required Skills:

• Excellent verbal and written communication skills in English
• Strong interpersonal and customer service skills
• Quick learner with the ability to work independently
• Team player with a proactive and composed attitude
• Logical thinking and effective problem-solving abilities
• Responsible, punctual, and committed to delivering results

Eligibility Criteria:

• Prior experience in international customer service preferred
• Experience in sales/support for UK or other global clients is a plus

Job Details:

• Shift: Fixed UK Shift (Afternoon) – 9 hours including 1-hour break
• Work Days: 5.5 days per week
• Salary: ₹35,000 – ₹50,000 per month (Based on experience and skills)
• In-hand Pay Range: ₹35,108 – ₹50,488
• Probation Period: 3 months

Location: Near Elements Mall, Vaishali Nagar, Jaipur
Joining: Immediate joiners will be given preference

If you’re ready to be part of a growing international brand and a supportive team culture, apply now!

Job Type: Full-time

Pay: ₹35,108.00 - ₹50,488.00 per month

Ability to commute/relocate:

• Vaishali Nagar, Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Why do you think that you suit this job?

Language:

• English (Required)

Work Location: In person