3 Client Counseling Jobs

You will work with the Product & Projects discipline within the Technology entity at bp, where the focus is on bringing customer centricity, innovation, commercial value, and pace to drive differentiation for the brand. The team is dedicated to creating a dynamic and inspiring environment that nurtures employees to their fullest potential. As a Capability Lead, you will play a critical role in building service design capability within the Indian hub and other global teams. Your responsibilities will include driving excellence in design practices, talent development, and ensuring alignment with business and customer needs. Your primary duties will involve developing and maintaining service design frameworks and standards, establishing training programs for enhancing service design expertise, leading the creation of service blueprints and customer journey maps, defining and implementing service design tools and infrastructure, and ensuring cross-functional collaboration and integration. Additionally, you will be responsible for establishing KPIs and measurement frameworks to track the effectiveness of service design initiatives, advocating for design maturity, and fostering a culture of innovation and collaboration within the organization. To be successful in this role, you should have a Bachelor's degree in Design, Human-Computer Interaction, or a related field, or equivalent experience. You must possess experience as a Service Designer or in a similar role, a strong understanding of user-centered design principles, proficiency in service blueprinting and journey mapping, excellent communication and teamwork skills, and the ability to work effectively in a cross-functional team environment. Experience with prototyping, testing service concepts, and familiarity with AI tools and technologies will be beneficial. The Service Designer at this level should be capable of independently seeing an initiative through to completion, applying technical knowledge to solve problems, conducting user research, analyzing findings, and developing service blueprints with moderate complexity. They should excel at navigating organizational complexity, encouraging cross-functional collaboration, and driving continuous improvement. Join bp, a global energy business committed to reimagining energy for people and the planet. Be part of a diverse and inclusive environment where everyone can thrive and contribute to building a sustainable future. This position is eligible for relocation within the country and offers a hybrid working model with a negligible travel requirement.,

You will be responsible for providing consultation services to potential clients interested in Visas, with a focus on determining the suitability of the candidates" visa. Your consultations will be conducted through email, telephone, and face-to-face meetings. Additionally, you will counsel clients for PR visas for Australia & Canada, guiding them through the necessary procedures for attending immigration interviews. Your role will involve preparing action plans and schedules to set specific targets and forecast the number of contacts to be made. You will also be expected to develop and update sales materials while staying informed about current products. Building and nurturing relationships with current and potential clients is a key aspect of the position, along with ensuring regular follow-up on inquiries received. An essential part of your responsibilities will be to convert leads into sales effectively. The ideal candidate for this role will have 0-4 years of relevant experience and be based in Bangalore. Requirements: - Graduation or Post Graduation in any stream - Strong communication skills - Proficiency in counseling and marketing - Freshers with excellent communication abilities are encouraged to apply If you meet these requirements and are passionate about providing quality consultation services in the field of visas, we look forward to receiving your application.,

Must-have skills: Client Counseling Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills . Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Develop and execute technology transformation strategies, oversee implementation projects, and optimize digital capabilities for business efficiency. Comms & Media (C&M) is one of the Industry Practices within Accentures S&C Global Network (GN) team. It focuses in serving clients across specific Industries Communications, Media & Entertainment. Communications Focuses primarily on industries related with telecommunications and information & communication technology (ICT). This dynamic team serves most of the worlds leading wireline, wireless, cable and satellite communications and service providers. Media & Entertainment Focuses on industries like broadcast, entertainment, print and publishing. Globally, works to develop value growth strategies for its clients, who are top-notch organizations, and help improve their offers and go-to-market performance and maximize organizational effectiveness. We work on end-to-end projects delivering management and technology consultancy to help our clients achieve greater profitability, quality, and reliability. From multi-year major systems integration transformation deals to shorter more agile engagements, we have a rapidly expanding portfolio of hyper-growth clients and an increasing footprint with next-gen technology and industry practices, with the following requirements: Deep expertise in one or more Telecom Domains Lead delivery of small to medium-size teams to deliver management consulting projects for global clients. Lead innovation transformation programs and process enablement for our clients Take responsibility within Comms & Media industry group or across the Products group, help build the practice, track metrics, and so on. Develop assets and methodologies , point-of-view, research, or white papers for use by the team and larger community. Support global sales team to identify and win potential opportunities within the practice. Help in drafting proposals as an expert for domain areas. Lead proposals, business development efforts and coordinate with other colleagues to create consensus-driven deliverables. Understand customer needs and translate them to business requirements, business process flows and functional requirements Experience to engage with stakeholders independently Execute a transformational change plan aligned with clients business strategy and context for change. Engage stakeholders in the change journey and build commitment for change. Bring your best skills forward to excel in the role: Skills in one or more Telecom areas Should have an excellent knowledge on various BSS modules and Telco Journeys such as CRM, Order Management, Billing, Mediation, Provisioning, Collections, Channels, Customer Care, Lead to Cash etc. Digital Transformation - Proven experience in Strategy, Innovation and Digital initiatives across Digital Maturity models, CSPs Operating model, Innovation Barometers, Intelligent operations for CSPs and other related areas Cloud BSS - Determine the appropriate Cloud deployment model & design BSS journey to cloud strategies engineered to accelerate ROI and performance. Good to have knowledge of tools like AWS, Azure, SFDC, etc. Business Strategy - Leading/managing strategic initiatives and develop project plans, frame and conduct insightful analyses, identify solutions, and develop business cases and implementation plans for CSPs across the globe Transformation & Project Governance - Drive profitability and continued success though managing service quality, cost and leadership of the people delivering services across projects/ programs/portfolios of all scale Should have understanding of lean concepts and hands-on experience in delivering technology-driven business transformation projects using agile practices such as Scrum, Kanban, SAFe, etc. Experience in agile related tools like JIRA Confluence/Rally/MS Projects/VersionOne Certification profession in PSM/CSM/SAFe/ICP-ACC Skills in one or more roles Experience in the role of Functional Business Analyst, Product Owners, Process Designers, Service Designers, Scrum Masters, Program Delivery Managers Business Analysis - Gather requirements from business and prepared requirement documents. Propose solutions to the client based on gap analysis for the existing Telco platforms. Analyse large data to conduct analysis and present insights with visualisations Process Improvement - Understand issues with the current processes which can be resolved either through technology or process solutions and design detail level to-be process with all stakeholders Value Architect and Tracking - Create value driver trees to breakdown into value components of business objectives and value drivers Other required skills Communication and Presentation - Plan and deliver well-structured oral and written communications Structured Problem Solving - Help identify and structure key client challenges into hypotheses and conduct analyses to address the challenges Stakeholder Management - Manage mid-level to senior client leadership and lead conversations Impeccable team management skills with an ability to engage effectively with multiple stakeholders Strong program management skills Cross-cultural competence with an ability to thrive in a dynamic environment Professional & Technical Skills: - Relevant experience in the required domain.- Strong analytical, problem-solving, and communication skills.- Ability to work in a fast-paced, dynamic environment. Additional Information: - Opportunity to work on innovative projects.- Career growth and leadership exposure. Qualification Experience: 8-10Years Educational Qualification: Any Degree