Citrix Admin |6 to 12 years | Mumbai, Bengaluru & Pune Capgemini

6.0 - 10.0 years

0 Lacs

karnataka

On-site

As a Virtual Desktop Support Specialist, you will be responsible for maintaining and supporting the Virtual Desktop setup, including managing Citrix Xen Desktop and Citrix XenApp environments. Your duties will include updating virtual machine images, ensuring patch and vulnerability compliance, providing operational support, and handling requests for virtual systems. You will also be expected to perform problem management activities and provide tier-three support for problem/issue escalations. Your expertise in Citrix technologies such as Citrix Xen Desktop, Citrix XenApp, Citrix DaaS, Citrix MCS, and NetScaler will be essential for this role. Additionally, you should have a deep understanding of Windows 7/10/11 OS, Windows Server, basic network troubleshooting, and basic application troubleshooting. Proficiency in a ticketing system, excellent written and verbal communication skills, and the ability to multitask, prioritize, coordinate, work well under pressure, and meet deadlines are also required. Primary skills required for this position include Citrix Admin, while secondary skills include XenApp, Xendesktop, and Virtual desktop. If you are looking for a challenging role where you can utilize your Citrix expertise and technical skills to support a virtual desktop environment effectively, this position is ideal for you.,

Posted 4 days ago

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Site Reliability Engineer - Intune & Citrix Pitney Bowes Pbi

8.0 - 13.0 years

5 - 6 Lacs

Noida, Uttar Pradesh, India

On-site

The Job Manage Autopilot Pre-Provision configuration to keep it up to date and provide L2 support for device enrollment issues. Manage Mobile Device policy , MAM Policy, Restriction , Enrollments, Profile, and compliance configuration. Deploy monthly Windows Operating system patches and Vulnerability remediation through Intune , SCCM , and Qualys tools. Create and deploy applications through Intune, SCCM, JAMF and Qualys Manage Kiosk devices configuration and deployment. Overseeing VDI support team during daily operations. Defining/Coordinating application package creation for deployment via PB Software Center Improving new hire VDI provisioning as well as equipment for established employees Collaborate with the Service Desk and Desk Side Support team to identify the most repeated issues to automate the fix. Create observability dashboards for services offered by EUC to identify the gaps proactively. Create Synthetic monitoring for all EUC services to proactively monitor infrastructure issues/outages. Contribute to the development of automation tools for provisioning, configuration management, and deployment using DevOps tools. Collaborate with the SRE team to design, implement, and improve monitoring, alerting, and incident response processes leveraging tools like Grafana, Splunk, etc. Create automated fixes for failed App and patch deployment devices to increase deployment success rate. Engage in and improve the whole lifecycle of services. Qualifications Skills required. Bachelor s degree in computer science or related field and established technologist with 8+ years of related experience. Experience - Previous Citrix admin-level role in desktop virtualization management. Experience - Citrix CVAD and Cloud offerings Experience - Citrix MCS, WEM, and related technologies Experience - Must have: Microsoft Intune, SCCM, JAMF Pro, Azure AD, Active Directory. Experience - Must have: Microsoft security patching, software packaging deployment. Experience - Must have: Mobile device management (iOS Android) Experience - Must have: Operating System build and hardening. Experience - Must have: Managing hybrid cloud environments. Experience - Must have: SRE and Observability - Proactive, Automation and Synthetic Monitoring implementation. Experience - Must have: Programming scripting language, e.g., PowerShell , Python and other programing languages will be added advantage to the position. Knowledge of EDR tools (CrowdStrike) and Perimeter security tools (Zscaler) Knowledge in DevOps tools like Ansible, Git and Grafana. Knowledge in Zero Trust Implementation Familiarity with Agile development practices and good software engineering practices Strong organizational skills with high attention to detail Excellent oral and written communication skills

Posted 2 weeks ago

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