11 Cisco Ipt Jobs

6-8 Years experience on creating Design documents, Implementation/ Change Management Plans or Optimization of reports (beyond day-to-day routine operations) is a must. Expertise in Implement &/or design (design is must) of one of the following - Priority is Firewall and good if candidates have hands on exp on Identity solutions, Email Security, Web Security/Proxy, Cloud Security. Cisco ISE is a plus

6 -8 Years experience on creating Design documents, Implementation/ Change Management Plans or Optimization of reports (beyond day-to-day routine operations) is a must. Expertise in Implement &/or design (design is must) of one of the following - Priority is Firewall and good if candidates have hands on exp on Identity solutions, Email Security, Web Security/Proxy, Cloud Security. Cisco ISE is a plus

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure – good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally “figuring it out.” This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients. There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isn’t specific to any one platform, so you’ll need a good feel for all of them. And because of this, you’ll experience variety and growth at Kyndryl that you won’t find anywhere else. You’ll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges – in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. That’s the kind of impact you can have! This is a project-based role where you’ll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, you’ll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that won’t be an issue. Your future at Kyndryl There are lots of opportunities to gain certification and qualifications on the job, and you’ll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience Minimum 7+ years of Technical experience in Network domain. Routing & switching – experiences in configuration & troubleshooting sound knowledge in cisco , aruba & HP product Sound knowledge in OSPF, BGP , MPLS Sound knowledge in HSRP , VPC, STP, VLAN protocol CISCO ACI – experiences in managing & troubleshooting in SPINE & LEAF architecture and sound knowledge in EPG , L3OUT , Interface configurations Understanding cisco Nexus model devices Registering devices in fabric Upgradation & maintenance in cisco ACI Understanding in APIC models CISCO DNAC – Sound knowledge in managing cisco DNAC , cisco ISE & Cisco 9300 switches , cisco Sealth watch , sensor flow LOAD BALANCER – knowledge in F5 LTM , Citrix NetScaler Wireless – work experience in Aruba central to manage wire & Wireless Devices Configuring & pushing the configuration Creating Groups, SSID , Authentication Upgrading the Access Point Onboarding the switches & AP Managing Aruba CPPM Knowledge in On guard deployment Firewall – knowledge’s in managing Cisco FTD & FMC upgradation & troubleshooting knowledge in FTD configuration , onboarding knowledge Access policy , QOS , Prefiltering , HA integration knowledge Palo Alto Firewall - Configuration & troubleshooting Knowledge Strong knowledge Ipsec configuration Understanding in Access policy , Nat , Decrypt policy Managing panaroma Knowledge in Pirsma SASE firewall. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Network Security Operations Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Architect, you will define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Your typical day will involve collaborating with various teams to document the implementation of cloud security controls and facilitating the transition to cloud security-managed operations. You will engage in discussions to align security strategies with organizational objectives, ensuring that all security measures are effectively integrated into the cloud environment. Your role will also require you to stay updated on the latest security trends and technologies to enhance the overall security posture of the organization. Roles & Responsibilities:- Expected to be an SME in design and implementation of Network security using multiple products.- Develop and execute robust security protocols to prevent security breaches.- Facilitate cross-departmental collaboration to ensure cohesive security policies across the organization- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Facilitate training sessions to enhance team knowledge and skills in security practices.- Conduct regular assessments of security measures to identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Security Operations and proven experience on Palo Alto and Cisco firewalls, Palo Alto Prisma Access, Cisco ISE- Good to have Skills: Network Load balancers preferably F5-BigIP, WAF- Strong understanding of cloud security principles and frameworks.- Experience with security incident response and management.- Knowledge of compliance standards and regulations related to cloud security.- Familiarity with security tools and technologies for threat detection and prevention. Additional Information:- The candidate should have minimum 10 years of continuous experience in Network Security Operations.- This position is based at our Bengaluru office.- 15 years full time education is required.- Willing to work in US Shift timings and WFH policy adherence. Qualification 15 years full time education

Lead the deployment of Cisco SD-WAN, Cisco ACI and network segmentation security strategies to enhance security and optimize network performance across multiple sites. Define the security architecture strategy for the organization, ensuring the network infrastructure is aligned with the latest security standards, compliance frameworks (e.g., NIST, ISO 27001), and business objectives. Architect highly scalable, secure, and high-performance Cisco-based security solutions for both on-premises and cloud environments, incorporating Cisco SD-WAN , next-gen firewalls , cloud security , and Zero Trust principles. Provide technical leadership in the integration of Cisco security solutions into complex multi-cloud environments, ensuring that security is embedded in all aspects of the network. Define and implement security frameworks to ensure the confidentiality, integrity, and availability of organizational data and assets, using Cisco’s security technologies such as Cisco ISE (Identity Services Engine) for network access control and Cisco Talos for threat intelligence and Splunk Work closely with other architects, network engineers, and security operations teams to develop a comprehensive end-to-end network security strategy that includes risk assessments, threat modeling, and secure design patterns. Lead the deployment of Cisco SD-WAN and network segmentation strategies using Cisco ACI to enhance security and optimize network performance across multiple sites. Advise stakeholders on emerging network security trends , including the integration of cloud-native security technologies, and ensure that the organization is prepared for the evolving threat landscape. Collaborate with DevOps and cloud teams to incorporate security as part of the CI/CD pipeline and automate security checks at every stage of application delivery. Review and enhance network security policies , ensuring they reflect best practices and are in line with industry standards. Manage the security governance process for the organization’s network infrastructure. Mentor and guide junior architects and network security engineers, sharing knowledge and driving best practices in the architecture and implementation of Cisco network security solutions. Engage with vendors , stakeholders, and third-party partners to evaluate new Cisco technologies and security solutions that can be leveraged to strengthen network defenses. Continuously assess the security posture of network infrastructure, utilizing Cisco Stealthwatch , SecureX , and other tools to detect and respond to potential threats. Knowledge of the CISCO AI tools Knowledge of different vulnerability assessments tools. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise Bachelor’s degree in Information Technology, Cybersecurity, Networking, or a related field (or equivalent work experience). 5+ years of experience in network security architecture with a strong focus on Cisco technologies, such as Cisco Secure Firewall (formerly Firepower), Cisco ASA, Cisco Umbrella, Cisco SecureX, Cisco ISE, Cisco Secure Network Analytics (formerly Stealth watch), Cisco Duo Security, Cisco Secure Access by Duo, and Cisco Cloud Security. Proven expertise in designing and implementing next-gen firewall architectures. Strong experience architecting and implementing Cisco cloud security solutions in multi-cloud environments (AWS, Azure, GCP), Cloud Firewalls, IPSec, Load Balancers and other virtual appliances Expertise in Zero Trust Architecture (ZTA) and its integration with Cisco security solutions . In-depth knowledge of Cisco ACI for secure network segmentation and application-centric security in data centers. Extensive experience in network risk management and security compliance frameworks (e.g., PCI-DSS, HIPAA, GDPR). Experience working with Cisco SecureX , Cisco Talos , and other Cisco tools for threat intelligence and network monitoring. Strong leadership skills with a proven track record of guiding cross-functional teams and senior leadership on strategic decisions related to network security architecture. Advanced proficiency in security automation and orchestration, including using Cisco’s automation tools to improve security operations. Strong understanding of cloud-native network security and integrating security into cloud environments. Excellent communication skills and the ability to present complex security concepts to both technical and non-technical stakeholders. Preferred technical and professional experience CCIE Security or CCNP Security certification (or equivalent). Deep understanding of Cisco Meraki and Cisco Talos threat intelligence platforms. Experience in architecting Secure SD-WAN solutions with Cisco Viptela and Cisco Meraki . Familiarity with micro-segmentation and implementing Cisco ACI in a multi-cloud environment. Expertise in securing IoT networks using Cisco security solutions. Knowledge of Cisco Identity Services Engine (ISE) and its integration into large-scale network security architectures.

Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Cisco Identity Services Engine (ISE) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Architect, you will define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Your typical day will involve collaborating with various teams to document the implementation of cloud security controls and facilitating the transition to cloud security-managed operations. You will engage in discussions to align security strategies with organizational objectives, ensuring that all security measures are effectively integrated into the cloud environment. Your role will also require you to stay updated on the latest security trends and technologies to enhance the overall security posture of the organization. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Develop and maintain comprehensive documentation of security architecture and frameworks.- Conduct regular assessments and audits to ensure compliance with security policies and standards. Professional & Technical Skills: - Must have skills:Proficiency in Network Access Control (NAC).- Good to have skills:Palo Alto Networks Firewall- Strong understanding of NAC preferably FortiNAC or Cisco ISE.- Experience in designing and implementing secure network infrastructures.- Hands-on experience in configuring and managing NAC and Firewalls- Knowledge of cloud security concepts and best practices. Additional Information:- The candidate should have a minimum of 3 years of experience in Network Access Control (NAC).- Candidate should be ready to work in 24x7 environment- A 15 years full time education is required. Qualification 15 years full time education

Responsibilities Maintaining and troubleshooting network systems Monitoring network performance Implementing security measures Supporting disaster recovery procedures Collaborating with IT personnel and vendors Primary Skills Expertise in Routing and Switching, OPSP, BGP. Knowledge of Data Centre technologies such as Cisco ACI, Nexus, ASR routers, and Catalyst switches. Experience with Juniper MX series WAN routers. Proficiency in Firewall technologies, including Fortinet and CISCO ASA. Secondary Skills Familiarity with Wireless technologies, specifically Cisco WLCs and Cisco Prime. Competency with tools such as Spectrum, ServiceNow, Splunk, ESAAS, and Broadcom DX NetOps. Experience with F5 Load balancers and Bluecoat Proxy. Understanding of DDI technologies like Infoblox, DNS, DHCP, and IPAM. Knowledge of Cisco ISE and TACACS. 1. The candidate will be expected to work in UK shifts. 2. Prior experience in Network Operations will be preferable.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Security Architect is responsible for designing Scope of work document, preparing project plan, HLD, LLD, discussion with security team other members, good presentation skill to internal team & customer. Should have good hands-on knowledge on Checkpoint (Firewall & Anti-APT), Palto-Alto, F5 (SSL Encryption, decryption & interceptor etc.), Cisco ISE, VPN, load balancers, proxy systems, reverse proxies, Web application firewalls, DDoS protection, SIEM, SOAR solutions designed and troubleshooting to protect networks and systems from malicious/unauthorized network access or misuse. He/she should possess strong technical and subject matter expertise in the following security specialties: Next Generation Firewall: checkpoint & Palo-Alto Remote Access VPN – Checkpoint Harmony. Anti-APT: Checkpoint SandBlast F5 - SSL Decryption/Interceptor NAC: Cisco ACS/ ISE SIEM & SOAR: Arcsight As a Network Architect, you will provide overall enterprise level Security based infrastructure systems planning, operations and maintenance, and management across multiple sites across the country Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills and Experience Good understanding on Next Generation Firewalls (Checkpoint, Palo Alto Networks, Fortinet) and experience in handling security concepts (Rule ADD/ Modify Delete, Nat, Faulty Firewall replacement, High Availability setup, packet capture, log analysis etc.) Advanced knowledge on F5 SSL device, WAF, DDoS Protection solution, SSL Decryption solution and their monitoring & troubleshooting firmware upgrade Troubleshoot and fix high priority issues related to Firewall Load balancer, IPS/IDS, Proxy and WAF. Troubleshoot LAN, WAN, WLAN issues is added advantage Work with the HW Vendors/TAC for the SW/HW related issues and providing the fix. Troubleshoot Site to Site VPN (IPSEC/ GETVPN/ GRE/MGRE) , Proxy related issue (In-house/Cloud Hosting) & End user remote access VPN issues. Involve in change management process for HW replacement/ IOS upgrade/ Config change/ BW upgrade/ Whitelisting or Blacklist URLs & FW Rule addition etc. Knowledge and experience in Incident, Change, Problem, Service request and Configuration Management Processes. Qualifications – Min 14 years of industry experience as a Network Security engineering on Design, Implementation and troubleshooting security & load balancers Network Security, understanding and troubleshooting Next Gen Firewalls, NIDS/ NIPS, VPN, Anti-APT, RADIUS/ TACACS enabled security systems. Good understanding on DNS and DHCP BSc / B.Tech./ BCA / BE / Diploma / MCA / MSc or equivalent Certifications – Candidate must be certified as CISSP/CEH. Certifications like CCNA, CCNA Security, Product certifications on Fortinet, Checkpoint, Palo Alto Networks, Cisco ISE, etc. preferred. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Job Title: Senior CUCM Engineer (8+ Years Experience) Job Overview: We are seeking a highly skilled and experienced Senior CUCM Engineer with over 8 years of experience in designing, implementing, and maintaining Cisco Unified Communications Manager (CUCM) solutions. This role requires a deep understanding of CUCM environments, VoIP technologies, call routing, and system integration. The ideal candidate will have a strong track record of troubleshooting complex issues, optimizing performance, and providing technical leadership in a large-scale enterprise environment. Key Responsibilities: Design, implement, and maintain Cisco Unified Communications Manager (CUCM) and related voice systems. Configure and manage VoIP solutions, including call routing, dial plans, and device management. Oversee CUCM system updates, patches, and upgrades. Troubleshoot and resolve issues related to voice, video, and messaging systems. Provide technical leadership and mentoring to junior engineers and support teams. Collaborate with other IT teams to integrate CUCM with other enterprise systems such as Active Directory, Exchange, and CRM platforms. Ensure high availability and disaster recovery capabilities for CUCM and other Unified Communications systems. Document system configurations, procedures, and network topologies. Analyze and optimize the performance of the CUCM environment. Provide expert-level support for troubleshooting complex network issues involving voice, video, and data. Required Skills and Experience: 8+ years of hands-on experience with Cisco Unified Communications Manager (CUCM), including advanced configuration, troubleshooting, and support. Strong knowledge of VoIP technologies and protocols (SIP, H.323, MGCP, RTP). Experience with Cisco IP Phones, gateways, and other voice/video devices. In-depth knowledge of CUCM administration, including call routing, dial plans, call processing, and QoS (Quality of Service). Familiarity with Cisco Unity Connection, Cisco Emergency Responder (CER), and other Cisco UC applications. Proficiency in integrating CUCM with other communication platforms (email, voicemail, instant messaging, etc.). Strong troubleshooting skills in a multi-site and multi-vendor environment. CCNA Collaboration or CCNP Collaboration certification is preferred. Excellent communication and problem-solving skills. Desired Qualifications: Bachelor’s degree in Computer Science, Information Technology, or related field. Experience with Cisco WebEx and other collaboration tools. Familiarity with Cisco Expressway and Jabber solutions.

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. AtAHEAD, we prioritize creating a culture of belonging,where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer,anddo not discriminatebased onan individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, maritalstatus,or any other protected characteristic under applicable law, whether actual or perceived. We embraceall candidatesthatwillcontribute to the diversification and enrichment of ideas andperspectives atAHEAD. We are seeking a highly skilled Senior Network Security Engineer with expertise in Palo Alto Prisma Access and Cisco Identity Services Engine (ISE). The ideal candidate will be responsible for designing, implementing, and optimizing network security solutions to protect enterprise environments. This role requires deep technical knowledge of network security frameworks, Zero Trust principles, and cloud-based security models. Responsibilities: Ability to communicate and execute architecture strategy & approach in clear, concise, and understandable terms to client senior management and other client stakeholders. Ability to implement design architecture objectives that align with client demand & business goals. Design, deploy, and optimize Palo Alto Prisma Access solutions for secure remote access. Implement and manage Cisco ISE to enforce network access control policies. Develop and maintain Zero Trust Network Access (ZTNA) strategies across hybrid environments. Integrate Prisma Access with SD-WAN, cloud platforms (AWS, Azure, GCP), and on-premises infrastructure. Design, configure, and troubleshoot Cisco ISE for 802.1X authentication, TACACS+, and RADIUS. Define and enforce security policies, segmentation strategies, and threat prevention techniques. Provide technical leadership, mentoring, and documentation for internal teams. Excellent communication, presentation, and documentation skills Demonstrated ability to deliver multiple IT projects on time and within budget Qualifications 5+ years of experience in network security engineering or a related field. Expertise in Palo Alto Prisma Access and Cisco ISE deployments and configurations. Strong knowledge of network security protocols, VPNs, firewalls, and identity-based access controls. Hands-on experience with Zero Trust architectures and Secure Access Service Edge (SASE). Proficiency in troubleshooting network security issues using packet capture and log analysis tools. Experience integrating network security solutions with cloud environments and authentication systems. Previous consulting experience required. Preferred Qualifications: Palo Alto PCNSE and Cisco CCNP Security or CCIE Security certifications. Experience with automation and scripting tools such as Python, Ansible, or Terraform. Strong documentation and communication skills for cross-team collaboration. Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (OTE) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidates relevant experience, qualifications, and geographic location.

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. AtAHEAD, we prioritize creating a culture of belonging,where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer,anddo not discriminatebased onan individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, maritalstatus,or any other protected characteristic under applicable law, whether actual or perceived. We embraceall candidatesthatwillcontribute to the diversification and enrichment of ideas andperspectives atAHEAD. The Senior Network Engineer is responsible for the day-to-day handling of escalations related to incidents, projects or requests of our managed services customer's environments.Our Senior Network Engineers are a valued member of the Managed Services Infrastructure Practice Network and Voice Services team responsible for providing subject matter expertise incident management, service request management, and change management infrastructure support for all Managed Services customers. Responsibilities: Manage and maintain customer Network infrastructure Communicate, internally and externally, the status of the incident ticket/service request directly with the customer or broadcast to a larger audience as defined per SLA. Possess the ability to track time worked with a degree of accuracy Perform baseline network administration including, but not limited to MACDs related to firewall, routing, switching, IPSEC, VPCs, SD-WAN, Load Balancer, Authentication servers (ISE TACACS+, SAML) solutions Must possess a working knowledge of APIC / ACI Lead technical troubleshooting of critical network outages. Perform baseline administration of Amazon Web Services VPCs, CIDR management similar Microsoft Azure Technologies, GPC Perform incident management on wide variety of issues impacting Network infrastructure or that are result of failure in its operation Performs adds, moves, and changes on Network infrastructure within expected SLAs Execute Network routine and emergency infrastructure maintenance processes as required by customer Perform troubleshooting with carriers and vendors regarding network hardware and circuit issues, order and coordinate RMA of devices remotely Actively contribute to the configuration, layout and performance tuning of the managed Network and Collaboration infrastructure Build and maintain documentation for customer Network infrastructure Perform periodic review of customer Network infrastructure, completing documentation and implementation of continuous improvement opportunities Provide support and cross-training to team members on managed solutions to ensure resilient support model Manage service requests ensuring adherence to SLAs Assist with cross training of other Tier 2 team members as needed Other duties as assigned Qualifications: 12+ years of experience with operational administration of Network Infrastructure 9+ years working with monitoring platforms; LogicMonitor a plus 6+ years of experience with operational administration of Cisco Infrastructure 6+ years of experience with operational administration of Palo Alto Infrastructure 4+ years of experience with operational administration of NetScaler Infrastructure Experience with GlobalProtect, AnyConnect, FortiClient Advanced experience with Cisco ISE, BGP/EIGRP/OSPF, FMC + FTD/ASA Background with enterprise Routing and Switching technologies Knowledge and experience with Layer 2 and Layer 3 protocols Experience with more than two enterprise LAN, SD-WAN and WAN topologies Strong background with operational administration of Network Management Systems and IPAM Excellent leadership and mentoring skills High level problem-solving and communication skills Strong oral and written communications skills Bachelors Degree or Equivalent Experience CCIE R&S or Security, PCNSE or equivalent level certification desired. Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (OTE) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidates relevant experience, qualifications, and geographic location.