Chat Support Associate

As a customer support executive at MTAP, you will have the exciting opportunity to interact with customers, providing them with information and resolving their inquiries, issues, and requests in a professional and timely manner. Your role will involve responding to customer queries through chats, aiming to build and maintain strong customer relationships. In this position, you will delve into the actual issues and concerns raised by users, working closely with internal teams to identify and implement effective solutions. Your responsibilities will also include offering detailed information about our products and services, ensuring prompt responses to customer needs, and actively seeking feedback to enhance our service quality. The ideal candidate for this role should possess excellent verbal and written communication skills, be adaptable and flexible in their approach, and demonstrate strong collaboration and interpersonal abilities. We are looking for individuals who can effectively analyze problems, generate alternative solutions, and make sound decisions in a timely manner. MTAP is dedicated to fostering a diverse and inclusive workplace where every team member can thrive. We offer competitive salaries, excellent benefits, and ample opportunities for professional growth and development. We prioritize work-life balance and encourage our employees to prioritize their well-being and family commitments. If you are interested in joining our team and contributing to our mission of creating innovative solutions that positively impact people's lives, we would love to hear from you. Please send your resume to recruitment@mtap.in to schedule an interview. Location: Gurugram Experience: 6 months - 1 year Number of Positions: 1 Contact us at +91-80-46808888 or email us at recruitment@mtap.in for further inquiries.,